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Bob Johnson Chevrolet West
Spencerport, NY
161 Reviews
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161 Reviews of Bob Johnson Chevrolet West
January 15, 2019
This is how you earn brand loyality! From sales to service, this is a first class operation. Everything they do is customer oriented, with the goal to leave you satisfied with your choice From sales to service, this is a first class operation. Everything they do is customer oriented, with the goal to leave you satisfied with your choice of vehicle, sales rep, and service writers. The girls you deal with in the office are the best, setting up appointments are easy, you get text or e-mail reminders. All this lets you end up knowing you picked the right dealership. More
by gwyahn
Verified CustomerEmployees Worked With
Don Witherell
January 14, 2019
Great experience! Had to get a car quickly and Adam made it happen in a few days and it was Christmas! Love the vehicle and am very satisfied with entire experience! Had to get a car quickly and Adam made it happen in a few days and it was Christmas! Love the vehicle and am very satisfied with entire experience! More
by cmsantan
Employees Worked With
Adam Williams
January 11, 2019
Satellite Radio Issue I called to schedule an appointment to have my satellite radio looked at at 4pm. They said bring it in at 6:15pm. I was out at 7pm. Just awesome... I called to schedule an appointment to have my satellite radio looked at at 4pm. They said bring it in at 6:15pm. I was out at 7pm. Just awesome... More
by usaheim
Employees Worked With
CINDY LADD
January 11, 2019
Somewhat disappointed I didn't like that I may be losing my complementary oil changes because the dealership has changed name. I still have two more complimentary rotation I didn't like that I may be losing my complementary oil changes because the dealership has changed name. I still have two more complimentary rotation and oil changes but was told that they may not honor them. More
by kenstigger
Employees Worked With
Matthew Brown
January 10, 2019
New Truck purchase Both my wife and I enjoyed working with Sam on the purchase of our new truck. Mike was more than "gracious" with our final purchase price. Thanks to b Both my wife and I enjoyed working with Sam on the purchase of our new truck. Mike was more than "gracious" with our final purchase price. Thanks to both of them for their help in this endeavor ! More
by mrfroghill
Employees Worked With
Mike Maxon, Sam Green
January 09, 2019
Awful people didn’t know what they were doing I waited 45 min to get my truck back Poor attitude Paperwork wasn’t done i called at 11 am yesterday afte people didn’t know what they were doing I waited 45 min to get my truck back Poor attitude Paperwork wasn’t done i called at 11 am yesterday after waiting a week to get my truck back, after being on hold with 4 different people they said I could come get it before midnight. I came down around 5 and there was one person working. The lady I spoke to was clearly overwhelmed and un professional. She didn’t know how to put the loaner car back in the system and couldn’t find my paperwork... I had to wake 45 min to get my truck back, no paperwork, and they were rushing me out the door after they found my keys. Everything about my visit was completely un acceptable and Iv never had such a bad expierence at this service center. More
by buckalaw1
Employees Worked With
Donna- cashier
January 07, 2019
Excellent Service & Knowledge Dan was great to work with and he made the car buying experience easy from beginning to end. I would recoomend Websmart to anyone looking to buy. Dan was great to work with and he made the car buying experience easy from beginning to end. I would recoomend Websmart to anyone looking to buy. More
by jkvankerkhove
Employees Worked With
Dan Lenox
January 05, 2019
Excellent customer service and technical knowledge Very friendly, courtious,and professional service. Cindy Ladd treats everyone's car as if it was her own. Steve Elliot is an excellent mechanic.I alwa Very friendly, courtious,and professional service. Cindy Ladd treats everyone's car as if it was her own. Steve Elliot is an excellent mechanic.I always enjoy my experience there, and would highly recommend them to anyone! More
by Andy D.
Employees Worked With
Cindy Ladd and Steve Elliot
January 04, 2019
New lease Friendly and knowledgeable dealership Cindy in service always calls me by name and is very caring. Mike and Mike in sales were very helpful in my ques Friendly and knowledgeable dealership Cindy in service always calls me by name and is very caring. Mike and Mike in sales were very helpful in my questions and concerns. More
by Bt
Employees Worked With
Mike Dorsett
January 04, 2019
Great service I was able to get an appointment the same day I called and the service was outstanding. Kevin explained everything I. Detail in the beginning and at t I was able to get an appointment the same day I called and the service was outstanding. Kevin explained everything I. Detail in the beginning and at the end More
by deborah_lopa
Employees Worked With
Kevin
