Bob Johnson Buick GMC South

It was the best overall car buying experience (although we did lease an Acadia) that I have had in more than 35 years. There was no pressure. Hector took his time and did a great job describing the steps t we did lease an Acadia) that I have had in more than 35 years. There was no pressure. Hector took his time and did a great job describing the steps to me/us as this was the first time that we had leased a vehicle. The car was ready for pick up when he said it would be and we went over all of the features on the Acadia as well as how the seats move, etc. He took us on a tour and explained what we should do when we brought the vehicle in for service. He also explained the OnStar features and described how we would be receving periodic updates from both OnStar and Patrick. Finally he signed us up for a seminar Patrick does for customers who pick up new vehicles that goes into much more detail on a host of topics. I attended this past Wednesday April 13 and found it to be very worthwhile. More

sales department was friendly, worked well with me on the price for trade and made sure to locate the vehicle I wanted and even had a few more features than the initial model I was looking at. Follow up was price for trade and made sure to locate the vehicle I wanted and even had a few more features than the initial model I was looking at. Follow up was great, checking in on how the new vehicle was and if I had questions. Really enjoyed my experience as a 1st time Patrick customer. More

HECTOR WAS A VERY GOOD SALESMAN, HE NEW THE BEST PRICE, THE PRODUCT, AND ALL THE FINANCE OPTIONS AND RECOMMENDED THE BEST ONE FOR MY NEEDS. IT WAS THE BEST EXPERIENCE I'VE EVER HAD BUYING A NEW VEHICLE. WI THE PRODUCT, AND ALL THE FINANCE OPTIONS AND RECOMMENDED THE BEST ONE FOR MY NEEDS. IT WAS THE BEST EXPERIENCE I'VE EVER HAD BUYING A NEW VEHICLE. WITH THAT BEING SAID I HAVE HIGHLY RECOMMENED HECTOR AND PATRICK GMC TO FRIENDS AND FAMILY. THANKS FOR A PLEASANT VEHICLE BUYING EXPERIENCE!!! JOE COSTA More

I have purchased many cars from Patrick over the years and the friendly almost family attitude of the employees always keeps me coming back for my next vehicle. The cleanliness of the facility, the immedi and the friendly almost family attitude of the employees always keeps me coming back for my next vehicle. The cleanliness of the facility, the immediate service as well as the professionalism of all staff makes this dealership in my opinion the top in this area! More

Eight years ago I purchased a new SUV from Patrick Buick GMC. I will admit, I was skeptical at first. I believe that back in the 90's I had a bad experience with being pressured to buy. Well, that has b GMC. I will admit, I was skeptical at first. I believe that back in the 90's I had a bad experience with being pressured to buy. Well, that has been erased! In 2003, I purchased a new GMC Envoy XL from Patrick Buick GMC. I feel like I'm the happiest SUV owner on the road. Not only am I EXTREMELY ecstatic with my SUV of choice, but getting it serviced has been a breeze. Patrick Buick GMC has performed 98% of my services and I've ONLY had positive experiences. They are extremely friendly and I really couldn't ask for more fairness. When I have questions, they answer them immediately. If I don't understand or feel something may not be right, they listen to me and address the issue. The lines of communications are wide open all day long. I've even called my service consultants when I was 400 miles away for advice and faxed car documents for their review/opinion. They were happy to help me and gave great advice. I'm known to keep my cars for long periods of time (i.e., decades). I look forward to continuing my service relationship with Patrick Buick GMC. If I'm still in the area, I would definitely purchase from them again and I would recommend both their sales and service departments to others. On a side-note, one item the I'll always remember was a meeting held for new car/SUV owners. Both sales and service consultants were on-hand for a 2-hour evening meeting that gave owners service tips about their new wheels. One item they stated was, "if you don't have a factory installed remote car starter, don't ad one. It could cause major problems." I'm so glad they told me and never added one. I know others who added them in the aftermarket and it's just been one headache after another. OK -- I think you got the point. I LOVE my dealer -- both service and sales and I would highly recommend Patrick Buick GMC to the world. Happy Driving, Melanie More

We have been buying our vehicles from Patrick for over 12 years and have been very satisified with them. All the sales people are very nice and friendly. (Even the girls in the office.) The service departmen years and have been very satisified with them. All the sales people are very nice and friendly. (Even the girls in the office.) The service department has always been great too. We have sent our kids there and frieds too. Patrick is the place to go!!! More

I found the employees to be helpful, and the experience to be a positive one. It is one of the most beautiful showrooms I have seen, and I love my Buick Lacrosse. If you haven't had the chance to drive o to be a positive one. It is one of the most beautiful showrooms I have seen, and I love my Buick Lacrosse. If you haven't had the chance to drive one, I recommend Patrick Buick as the place to go to experience these great new cars. More

Tony did an excellant job and is very knowledgible about all aspects of Automobile sales. I believe the price was for my vehicle was a fair price and even cheaper then other dealers in the area. it was a pl all aspects of Automobile sales. I believe the price was for my vehicle was a fair price and even cheaper then other dealers in the area. it was a pleasure working with Tony and I would definately recommend him to my friends. The whole transaction took less time then ever before and my vehicle was all cleaned and ready when promised for pickup. More

On december 12th I purchased my wife 2011 Regal. The On december 12th I purchased my wife 2011 Regal. The Sales Department did an outstanding job surprising my wife. They even put a red ribbon on the ca On december 12th I purchased my wife 2011 Regal. The Sales Department did an outstanding job surprising my wife. They even put a red ribbon on the car per my request. My likes the Service Department. She is a long time customer of Patrick GMC, Buick and that is the reason why bought her I bought here. More

Patrick is the best place to go to buy a vehicle or have service work done. Incredibly friendly and knowledgeable staff, state of the art facility, great pricing. Patrick is the only dealership in the Roche service work done. Incredibly friendly and knowledgeable staff, state of the art facility, great pricing. Patrick is the only dealership in the Rochester area I would take my car to for service. More