Bob Johnson Buick GMC South

Great experience The sales staff and financial staff were very efficient and pleasant. The whole experience was positive Mark is very knowledgeable about the Buick t The sales staff and financial staff were very efficient and pleasant. The whole experience was positive Mark is very knowledgeable about the Buick that I leased. More

The easiest, most enjoyable car buying experience. They were pleasant and helpful from the first moment I walked in the door. There was no pressure and they found me the Regal I wanted with the optio They were pleasant and helpful from the first moment I walked in the door. There was no pressure and they found me the Regal I wanted with the options I wanted. Kudos to Gary Johnson and Terry Butler and Jackie Little - true pros. I would HIGHLY recommend. More

Great Overall Interaction Can not say enough about Jon,Jackie, Dave ,Tony, Chris and all the folks who worked with us. Truly world class team and they delivered as promised. Can not say enough about Jon,Jackie, Dave ,Tony, Chris and all the folks who worked with us. Truly world class team and they delivered as promised. Entire company went the extra mile to deliver all three of our vehicles to us on time as promised. More

Robert Gordon made buying a car enjoyable ! In previous years.....I always dreaded going out to buy a car. Robert Gordon made the whole experience truly enjoyable and stress free. He was patie In previous years.....I always dreaded going out to buy a car. Robert Gordon made the whole experience truly enjoyable and stress free. He was patient, extremely informative about our new Buick Encore......explaining everything to us. Also he told us if we had any questions once we got home....to not hesitate to come see him or call him. He gave us a great tour of the Patrick dealership....which was very impressive. We feel that the Patrick dealership...... and in particular, Robert Gordon.......a class act. We will not hesitate to return to the Patrick dealership.......and would definitely seek out Robert again. All dealerships should employ more people......as Robert Gordon. Bill Penfield More

Cannot go wrong As always ; greeted immediately,( by the always gracious Mario!) apointment time honored, got a call at home of what was found and the costs, finished As always ; greeted immediately,( by the always gracious Mario!) apointment time honored, got a call at home of what was found and the costs, finished on time, cost estimates honored fixed a ding on my door gratis... I cannot think of a single suggestion for improvement of the experience of 'Patrick Buick' Bring your car here with Confidence! More

My Purchase July 2016 I just bought a GMC Sierra from Patrick, on my first visit. Bob Gordon was the salesman. He was very helpful in my purchase. Bob took the time to e I just bought a GMC Sierra from Patrick, on my first visit. Bob Gordon was the salesman. He was very helpful in my purchase. Bob took the time to explain everything about the dealership and showed me around the pace. Bob also took the time to o over everything in the new truck with me. I was very happy with Bob and can foresee using Patrick in the future. Great Job Bob Gordon. Jeff D More

A great trip to Patrick. Coming into Patrick I was stressed out and sick of car shopping. I was very honest and forward with Jonathan as to what I wanted. In the end, he made Coming into Patrick I was stressed out and sick of car shopping. I was very honest and forward with Jonathan as to what I wanted. In the end, he made it work for me and I am one very happy customer. He did a great job with everything and was very helpful in teaching me all about my new Terrain at pick up. Thank you so much for making my car shopping experience, alone, a great one!! I will definely be back to see you for the next one! Thanks again! Lindsay More

Great customer service regarding insurance claim! Mark Spatz and staff at the collision center in Rochester, NY made my car repair experience a total joy. Not only did he get me in within a half-hour Mark Spatz and staff at the collision center in Rochester, NY made my car repair experience a total joy. Not only did he get me in within a half-hour of calling for an estimate, his staff arranged for Enterprise to come pick me up; had a full estimate prepared for me in a very short period of time; contacted me the same day after he found additional damage and made several recommendations; prepared a second estimate and e-mailed me shortly thereafter; and finished the repairs in about 48 hours. His staff arranged for Enterprise to pick up the car from their location and my car was returned to me fully cleaned (inside and out)!!!! It looked great! Everyone there was professional, smiling and very accommodating. Hands down, I would highly recommend them and use them again. Thank you to all involved. You have restored my faith in dealerships with good old fashioned caring and follow-through. More

Salesperson Robert Gordon was very informative, knowledgeable, and patient. Purchasing my first GMC and first SUV, he met the requirements I was looking for. Than Robert Gordon was very informative, knowledgeable, and patient. Purchasing my first GMC and first SUV, he met the requirements I was looking for. Thank you! More

Doll Up Service I am very satisfied with the mechanical service performed on 6/14/16 and all other visits prior, however, I am very dissatisfied with the 'doll up' se I am very satisfied with the mechanical service performed on 6/14/16 and all other visits prior, however, I am very dissatisfied with the 'doll up' service performed on 6/14/16 and will definitely broadcast how inadequate this service is for the price ($199.99). The car was not washed clean, the windows and mirrors were streaked and not clean, the interior was not cleaned to my expectation, and the carpets were soaking wet with soap still in them which led to a hard white residue on the top of then when they finally dried two days later. Console, trunk and other storage areas in car were not vacuumed clean, in fact were not even dusted; they were in the same condition as when car was delivered for service. In closing I would recommend the mechanical service to others but will definitely not give high compliments to the detail shop for their work, it is mediocre at best. More