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Bob Johnson Buick GMC South

Henrietta, NY

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405 Reviews
It is our goal to provide you with an excellent purchase and ownership experience. Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for. We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you. If we can be of any assistance while visiting us online, send us an email and we will promptly reply.
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4700 W Henrietta Rd

Henrietta, NY

14467

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Showing 405 reviews

December 16, 2016

Awesome service Needed a headlight changed real quick after getting pulled over and issued a ticket by a NYS trooper, and Mario was able to get me in and fix it quick More

by Scott Tripp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Maimone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2016 -

Bob Johnson Buick GMC South responded

I'm pleased to know that Mario took great care of you quickly. Thank you for your business and I'll pass this on to him and the team. They'll love the 5 star recognition as well. Mark Pennella VP Patrick Buick GMC

December 14, 2016

Great experience I was thinking about getting a Buick. A. friend recommended Patrick Buick and when I went to the showroom I was very impressed from the moment I walk More

by jill2encore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Brick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Gordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terrance Butler
Dec 14, 2016 -

Bob Johnson Buick GMC South responded

Thank you so much for your business and very kind comments about Bob and our Dealership. Enjoy the new Buick and I'll forward this on to the entire team. They'll truly appreciate it as well along with the 5 star recognition. Thanks again. Mark Pennella VP Patrick Buick GMC

December 02, 2016

Service on Buick Lacross, always prompt, polite, Good Excellent service at Dealership! Jeff, my service Advisor always explains what is being done, informs me when more service is needed but no pressure More

by bholben687@hotmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Dahlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2016 -

Bob Johnson Buick GMC South responded

Thank you so much for your kind comments and business. I'll forward this on to Jeff & Tony. They'll love the recognition along with the 5 star review. Thanks again. Mark Pennella VP Patrick Buick GMC

November 16, 2016

excellent have always received excellent care anytime I brought my car in for service. would highly recommend this dealership and service dept. to all. and wo More

by dick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Dahlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2016 -

Bob Johnson Buick GMC South responded

Thank you so much for your continued business and warm comments about our service center. I'm pleased to know that your happy. I'll forward this on to Jeff and the entire team. They love reading these along with the 5 star recognition they receive. Thanks again. Mark Pennella VP Patrick Buick GMC

November 10, 2016

A excellant experience Mario , Jeff, and Jeff have been more than helpful when i have been their for service when i got my 2017 Encore Jonathan Collister was great and ver More

by cg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Brick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Dahlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Maimone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Collister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Palm
Nov 10, 2016 -

Bob Johnson Buick GMC South responded

Thank you very much for your business and very warm comments about Jeff & Jeff, Mario & Jonathan. Enjoy the new Buick and I'll forward this on to all of them. They'll love the recognition along with the 5 star rating. Mark Pennella VP Patrick Buick GMC

November 09, 2016

Best employee Dennis and Mario maimone they are the best .. They did really grate explanation to ustandard to get a good solution to solve every things that work be More

by Damber37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Maimone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Akselrod
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis, mario
Nov 09, 2016 -

Bob Johnson Buick GMC South responded

Thank you so much for your business and wonderful comments about our Dealership along with Mario & Dennis. I'm very pleased to read that you're happy and we took great care of you. I'll forward this on to both of them along with the entire team. They'll truly appreciate it as well along with the 5 star review. Mark Pennella VP Patrick Buick GMC

October 24, 2016

A smooth experience everytime I visit Its like entering a 4 start resort where they are waiting for you when you visit. The best is just pulling into the shop and someone is there waiting More

by Bill B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Dahlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2016 -

Bob Johnson Buick GMC South responded

Thank you so much for your business and kind comments about or service center. I'm very pleased to know that you thoroughly enjoyed it along with Jeff's personality....he's been with us since the 1980's :). Thanks again and I'll forward this on to him and the entire team. They'll truly appreciate the 5 star recognition as well . Mark Pennella VP Patrick Buick GMC

October 02, 2016

Customer Satisfaction We've bought all our vehicles from Patrick and use them exclusively for service. John Tarplee is friendly and easy to work with. Service is timely More

by Sherry V
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Tarplee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2016 -

Bob Johnson Buick GMC South responded

Thank you so much for your business over the years and kind comments. I'll forward this on to John and the entire service & sales team. They'll truly appreciate it as well. They'll love the 5 star recognition also. Thanks again. Mark Pennella VP Patrick Buick GMC

September 19, 2016

New Car Purchased a new Buick, was very happy with entire experience. My salesman, Eric Whitlatch was a true professional. At no time did I feel pressured to More

by LindaB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Brick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Whitlatch
Sep 19, 2016 -

Bob Johnson Buick GMC South responded

Thank you so much for your kind comments. I'll forward this on to Eric and the team. They'll truly appreciate it as well. Enjoy the new Buick and thank you for your business along with the 5 star review. Mark Pennella VP Patrick Buick GMC

September 17, 2016

service of my car. oil change. if you want the best service consultant then you want to ask for Mario. he's the best. i've been dealing with Patrick for many years and found that Ma More

by candy babcock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Maimone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2016 -

Bob Johnson Buick GMC South responded

Thank you so much for your incredibly kind comments! Mario will love it as well. I'll forward this on to him and the entire team. They'll truly appreciate the 5 star review too. Mark Pennella VP Patrick Buick GMC

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