Bob Jeannotte Buick GMC

I took my 2017 youkon for AC repair after I talked to Justin From service department on the phone couple days ago and he promised he’ll have a loaner car ready for me cause I live about 30 minutes away f Justin From service department on the phone couple days ago and he promised he’ll have a loaner car ready for me cause I live about 30 minutes away from dealer after I got there and he took my info he asked me if I have anyone to pick me up cause the job needs about seven hours then I asked him about the loaner car we talked about over the phone he said I have zero loaners as of now they all gone so I got really mad cause I had left work that day to get my AC working I put my self in the car and left and on my way out I told him I will call GM and make a complaint he didn’t even care after all now I’m driving my lease vehicle with a monthly note with no AC I wouldn’t recommend anyone to go there for service especially if they need to drop off their car . More

not satisfied at all bad transmission and horrible customer service! I bought a Tahoe 2010 106.000 Miles, one owner expected I'm going to get a good deal. careful what bad transmission and horrible customer service! I bought a Tahoe 2010 106.000 Miles, one owner expected I'm going to get a good deal. careful what you wish for, I also offer them $2000 to return the car, the car had a bad transmission, I go back to the salesman his name is Chris, and just like the movies, he Said you bought the car, “thinks bead down” "sold Is As ", they should have checked the car before they make any trade and drive it for a week or two and see if there is any issue not just sell it to people "AS IS ", yes they check it in the computer system and came back nothing wrong with the car but I took 2 videos if the problem I’m having with the car and there is definitely something wrong with a car if it's a small problem or big problem it shouldn't be my problem when I pay $20,000, for 1 weeks the car runs great another 3 days. The car stops and go. i still have the same problem with the car today Thank you Bob for return my call i left you a voicemail Over all they do not care if the car works or not. They got the money, and that’s what’s matter to them. $$$$$$ More

AMAZING! Leaun was my salesman and he was the best salesman I've ever had. They weren't pushy or annoying like some other dealerships. Everyone was helpful an Leaun was my salesman and he was the best salesman I've ever had. They weren't pushy or annoying like some other dealerships. Everyone was helpful and wanted to make sure I got exactly what I wanted. They searched for the exact vehicle and I got it! I was so happy with the vehicle and service of the dealership. I will only be coming to this dealership from now on. More

GREAT Experience Steve made the buying process quick and easy. He was very professional and knowledgeable. We are so happy with our purchase and he got us a great de Steve made the buying process quick and easy. He was very professional and knowledgeable. We are so happy with our purchase and he got us a great deal!!! BEST buying experience we've ever had...HIGHLY recommend!!! More

Saturn Safety! I brought my '05 Saturn Vue in for a basic oil change and a repair to the driver's door that was desirable but not necessary. Ryan advised, serious sa I brought my '05 Saturn Vue in for a basic oil change and a repair to the driver's door that was desirable but not necessary. Ryan advised, serious safety issues were found. He assisted in prioritizing the essential repairs. Dan helped with pricing to make those repairs doable. I can't thank them enough for their patience. More

Amazing service I was very impressed by my sales man Ray. Non pushing, very knowledgeable, courteous, just above and beyond. I am happy i came and purchased my vehicl I was very impressed by my sales man Ray. Non pushing, very knowledgeable, courteous, just above and beyond. I am happy i came and purchased my vehicle from this dealer. I recommend all my friends and family. More

Polite, Professional and Affordable Once again, I was delighted with the entire service experience from start to finish. I've been a customer here for years, and find the entire staff t Once again, I was delighted with the entire service experience from start to finish. I've been a customer here for years, and find the entire staff to be extremely polite, the mechanics are highly trained AND experienced, and when you need to meet your budget, just ask! They will give you good information AND choices to try and fit your budget. The value for money is very fair, quality and reliability is top notch. I've tried cut-rate repair shops but it's risky business, not worth the little you may or may not save. More

Awesome Experience I am completely satisfied with my buying experience with Linda Quigley on Friday 3/13. This is my second vehicle that I have purchased from her at Bob I am completely satisfied with my buying experience with Linda Quigley on Friday 3/13. This is my second vehicle that I have purchased from her at Bob Jeannotte Buick GMC. Linda did everything she could to make sure that I was happy with my 2016 GMC Sierra Denali and made sure I received exactly what I wanted. Linda was very patient with me, especially after ordering my vehicle and it took a little longer that expected. I would highly recommend Linda to anyone I know wanting to buy a new or used car and I will definitely buy from her again when looking to make another purchase. More

EXCELLENT, EXCELLENT SUPERIOR PERSONNEL I am writing this review to express our complete satisfaction with the Bob Jeannotte Buick GMC dealership in Plymouth, MI. Our 2005 Saturn Vue encoun I am writing this review to express our complete satisfaction with the Bob Jeannotte Buick GMC dealership in Plymouth, MI. Our 2005 Saturn Vue encountered an issue with Body Electrical System. We installed an aftermarket device on our vehicle based on the suggestion of our insurance company in order to decrease our premium and gain reward points that were redeemable at various locations. Instead of saving me money I had to pay for components that shorted out due to the device installed. One of the devices that shorted out was the BCM (Body Computer Module). Not only was the vehicle not starting it also stopped operating while driving. With the very professional and patient personnel in the Service Department the issue was resolved. This was a very perplexing issue, but the folks at Bob Jeannotte worked on the problem until a final resolution was attained. I wrote to the Jeannotte expressing our thanks and praising the dealership. My wife and I have not been fans of dealership service departments. Our minds have been changed with our relationship with Bob Jeannotte. We rate them a 5 star dealership and very highly recommend them for new car sales, used car sales, car rentals their service department and most of all their highly professional staff. Raymond Rodriguez More

Great Experience We're very pleased with the entire leasing experience at Bob Jeannotte Buick. Our salesperson, Brent was very knowledgeable about the vehicles and lea We're very pleased with the entire leasing experience at Bob Jeannotte Buick. Our salesperson, Brent was very knowledgeable about the vehicles and leasing programs available. A very efficient and friendly dealership. More