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Bob Howard Toyota

Oklahoma City, OK

4.5
520 Reviews

12929 North Kelley Ave

Oklahoma City, OK

73131

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Showing 520 reviews

July 06, 2024

The dealership is good and price is reasonable, however, sometimes it takes a long time More

by Shermanmcculler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot name
Jul 08, 2024 -

Bob Howard Toyota responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jul 08, 2024 -

Shermanmcculler responded

Why is everything soo expensive?

June 21, 2024

Made the deal and after I paid and called back to setup dealer prep items, the salesman informed me I wasn’t getting all the dealer prep items he had raved about prior to the sale. Dishonest to say the le More

by JUBALHOOKER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Raegen
Jun 26, 2024 -

Bob Howard Toyota responded

Thank you for your feedback, and I apologize that your sales experience fell short of your expectations. We deeply regret any inconvenience you may have encountered. Please, allow me to regain your trust as a valued client. I have provided my email information; I look forward to hearing from you. Jake Chilcoat Pre-Owned Sales Manager jeffreycook@BobHowardAuto.com

Jun 27, 2024 -

JUBALHOOKER responded

Good morning, Sent you a response to call me please, Thanks, Jubal Hooker

June 19, 2024

The kids area needs some serious work. Since after to wait 1.5 hours I thought we’d be okay in the kids area. The toys are absolutely filthy. Every single toy is broken. It was a danger ri More

by heidireinemer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Jun 20, 2024 -

Bob Howard Toyota responded

I appreciate you taking the time to let me know about this issue. I am truly sorry to hear about your recent service experience concerning the kid area. I am eager to regain your trust as a valued customer. Please reach out to me at your earliest convenience so we can discuss this further. I’m looking forward to the opportunity to speak with you and find a solution. Thank you. Aaron London General Manager alondon@BobHowardAuto.com

June 19, 2024

Great people & Service! Always a job well done. Aside from the excellent vehicle itself, the Dealer is as important. That's why I go there. More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett
Jun 20, 2024 -

Bob Howard Toyota responded

Hi Greg, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 11, 2024

George was excellent at communicating with us about our vehicle. Oil change takes a long time but the 16 point check is very thorough. More

by bower.bebe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George D.
Jun 13, 2024 -

Bob Howard Toyota responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

June 11, 2024

Quick service and well organized. The scheduling was easy. All of them were friendly and helpful More

by Erik.cfg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley
Jun 13, 2024 -

Bob Howard Toyota responded

Hi, it is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

June 10, 2024

We appreciate the attention to details and the continual contact with us as our car was being worked on. Their communication skills are excellent. More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley, Clinton
Jun 13, 2024 -

Bob Howard Toyota responded

Hi Robert, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 06, 2024

Their services are top notch and communication with the service department was awesome. No issues with the repairs and got a service at a reasonable price. More

by rdunkerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley and Michael
Jun 08, 2024 -

Bob Howard Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 04, 2024

Thomas Helped me out on picking my New to me 2019 Toyota Tundra SR5, made it quick and easy for me to get in and out with it. Knows so much and will be returning to do all my service visits to Bob howard to More

by Denzelf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas
Jun 07, 2024 -

Bob Howard Toyota responded

Hi Denzelf, we're happy to hear you had such a positive experience with Thomas! Feel free to reach out to us if you need anything. Have a wonderful day.

June 01, 2024

Had routine check up on 9000 mi, 2023 4Runner. The service department forgot to put the drain plug in and by the time all of the oil had drained out and check engine light came on, stranded in mi More

by Richard
Workmanship
Recommend Dealer
No
Employees Worked With
Dont remember
Jun 18, 2024 -

Bob Howard Toyota responded

Richard, Thank you for allowing us the opportunity to address the concerns you raised about your recent service with us. Your business holds great significance for us, and we genuinely hope and trust that we will successfully resolve the matter to your utmost satisfaction. Should you require any add itional support in the future, feel free to reach out. Your ongoing satisfaction remains our foremost priority, and we are readily available to assist whenever you may need us. Royce Vorel Service Manager rvorel@BobHowardAuto.com

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