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Bob Howard Toyota

Oklahoma City, OK

4.4
514 Reviews

12929 North Kelley Ave

Oklahoma City, OK

73131

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Showing 514 reviews

July 12, 2024

The Bob Howard dealership is always clean and busy. The sales team is top notch. The service team has been taking care of my vehicles for many years. More

by Ronald Priddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian M., Don Nelson
Jul 13, 2024 -

Bob Howard Toyota responded

Hi Ronald, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 10, 2024

Good dealership. T hi ey are helpful and enjoy people . They try to please. Good group of people. More

by waltermosley2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Level 1 person
Jul 10, 2024 -

Bob Howard Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 07, 2024

I went there an had my cars air conditioner repaired . .they were fast and efficient and pleasant...I test drove new 2025 camry was very impressed and am buying one. I will be using them in the future. V More

by C.CORDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Siglock
Jul 08, 2024 -

Bob Howard Toyota responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

July 07, 2024

My service adviser Jaiden, was courteous, listened to my issues I was having with my vehicle and was able to communicate with the mechanics effectively. Although my repair part was not in stock and my vehic More

by Todd F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaiden
Jul 08, 2024 -

Bob Howard Toyota responded

Hi Todd, thank you for your kind review; we are happy to pass along your comments to the Jaiden here at Bob Howard Toyota! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 06, 2024

The dealership is good and price is reasonable, however, sometimes it takes a long time More

by Shermanmcculler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot name
Jul 08, 2024 -

Bob Howard Toyota responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jul 08, 2024 -

Shermanmcculler responded

Why is everything soo expensive?

June 21, 2024

Made the deal and after I paid and called back to setup dealer prep items, the salesman informed me I wasn’t getting all the dealer prep items he had raved about prior to the sale. Dishonest to say the le More

by JUBALHOOKER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Raegen
Jun 26, 2024 -

Bob Howard Toyota responded

Thank you for your feedback, and I apologize that your sales experience fell short of your expectations. We deeply regret any inconvenience you may have encountered. Please, allow me to regain your trust as a valued client. I have provided my email information; I look forward to hearing from you. Jake Chilcoat Pre-Owned Sales Manager jeffreycook@BobHowardAuto.com

Jun 27, 2024 -

JUBALHOOKER responded

Good morning, Sent you a response to call me please, Thanks, Jubal Hooker

June 19, 2024

The kids area needs some serious work. Since after to wait 1.5 hours I thought we’d be okay in the kids area. The toys are absolutely filthy. Every single toy is broken. It was a danger ri More

by heidireinemer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Jun 20, 2024 -

Bob Howard Toyota responded

I appreciate you taking the time to let me know about this issue. I am truly sorry to hear about your recent service experience concerning the kid area. I am eager to regain your trust as a valued customer. Please reach out to me at your earliest convenience so we can discuss this further. I’m looking forward to the opportunity to speak with you and find a solution. Thank you. Aaron London General Manager alondon@BobHowardAuto.com

June 19, 2024

Great people & Service! Always a job well done. Aside from the excellent vehicle itself, the Dealer is as important. That's why I go there. More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett
Jun 20, 2024 -

Bob Howard Toyota responded

Hi Greg, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 11, 2024

George was excellent at communicating with us about our vehicle. Oil change takes a long time but the 16 point check is very thorough. More

by bower.bebe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George D.
Jun 13, 2024 -

Bob Howard Toyota responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

June 11, 2024

Quick service and well organized. The scheduling was easy. All of them were friendly and helpful More

by Erik.cfg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley
Jun 13, 2024 -

Bob Howard Toyota responded

Hi, it is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

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