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Bob Howard Toyota

Oklahoma City, OK

4.4
511 Reviews

12929 North Kelley Ave

Oklahoma City, OK

73131

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Showing 511 reviews

July 23, 2024

The Bob Howard Service Department is excellent. Haley was our Service Advisor and did an excellent job of keeping us informed. More

by dkmoeller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley
Jul 25, 2024 -

Bob Howard Toyota responded

Hello, we're happy you found our staff to be so supportive during your experience here at Bob Howard Toyota. We are always more than happy to assist you if anything else comes up. Take care!

July 22, 2024

I recently had the pleasure of purchasing a vehicle from Bob Howard Toyota, and I must say, it was an exceptional experience from start to finish. The moment I walked through the doors, I was greeted with w More

by dsslabotsky
Recommend Dealer
Yes
Employees Worked With
Sam Keeth
Jul 26, 2024 -

Bob Howard Toyota responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

July 22, 2024

Excellent service every time! Reasonable pricing. George provided truly wonderful service. All we could ask for. More

by JkcaokRrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Dobes
Jul 23, 2024 -

Bob Howard Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bob Howard Toyota. We hope you have a great day!

July 17, 2024

They offer coupon for $29. 95 but after done my oil change they charge me double and saying bc ur car is Lexus , well, u went Mcd buy burger drive Bentley do u have to pay $100 More

by jus4sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lucas
Jul 24, 2024 -

Bob Howard Toyota responded

jus4sam. I appreciate you taking the time to inform me about your service experience. I deeply regret any inconvenience you may have encountered due to a misunderstanding about the coupon, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Thank you, Aaron London General Manager alondon@BobHowardAuto.com

July 13, 2024

Service Representative provided fantastic customer service. I was 100% satisfied with the service provided and I highly recommend this company. More

by opheliajatta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Dosher
Jul 15, 2024 -

Bob Howard Toyota responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

July 12, 2024

Overall service was okay. Took an hour and a half for an oil change at tire balance and rotate. The biggest negative was the staff left their plastic trash in the car instead More

by dblairiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name given
Jul 19, 2024 -

Bob Howard Toyota responded

Thank you for your feedback. We appreciate you taking the time to share your experience. We’re sorry to hear that your wait time was longer than expected for an oil change, tire balance, and rotation. Our goal is to provide efficient service. We apologize for the oversight regarding the plastic trash left in your vehicle. This is absolutely unacceptable and falls short of our standards. We will investigate this matter and take appropriate action to prevent it from happening again. Aaron London General Manager alondon@bobhowardauto.com

July 12, 2024

The Bob Howard dealership is always clean and busy. The sales team is top notch. The service team has been taking care of my vehicles for many years. More

by Ronald Priddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian M., Don Nelson
Jul 13, 2024 -

Bob Howard Toyota responded

Hi Ronald, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 12, 2024

Excellent service. Curtis was great to work with. We will be back for more service. Thank You. 👍 More

by hlhranger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Schreine.
Jul 13, 2024 -

Bob Howard Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Howard Toyota! Please don't hesitate to reach out if there's anything additional we can do for you.

July 10, 2024

Good dealership. T hi ey are helpful and enjoy people . They try to please. Good group of people. More

by waltermosley2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Level 1 person
Jul 10, 2024 -

Bob Howard Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 07, 2024

I went there an had my cars air conditioner repaired . .they were fast and efficient and pleasant...I test drove new 2025 camry was very impressed and am buying one. I will be using them in the future. V More

by C.CORDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Siglock
Jul 08, 2024 -

Bob Howard Toyota responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

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