Bob Howard Toyota
Oklahoma City, OK
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I got there and the price quoted on the internet and confirmed with the salesman before the test drivenwas then explained as a "fat finger mistake" and the car was actually 4000 more than the original p confirmed with the salesman before the test drivenwas then explained as a "fat finger mistake" and the car was actually 4000 more than the original price. More
I like this dealership. When I bring my car in for scheduled maintenance, they are ready and get me on my way in less time than quoted. When I bring my car in for scheduled maintenance, they are ready and get me on my way in less time than quoted. More
George was amazing. He was empathetic, knowledgeable and communicated every detail about the process. I had knocked my passenger side mirror off getting out of my garage He was empathetic, knowledgeable and communicated every detail about the process. I had knocked my passenger side mirror off getting out of my garage this morning. My 2024 Forerunner isn’t even 2 months old yet. I was so upset and George talked to me on the phone, met me outside as soon as I drove in and constantly kept me informed about who was looking at my car and ordering the part. More
08/13/2024: Went to Bob Howard for new brakes and turning of rotors. Met Julian as my service tech. He was extremely nice and polite. Not pushy at all. Looked up information for me and checked price turning of rotors. Met Julian as my service tech. He was extremely nice and polite. Not pushy at all. Looked up information for me and checked prices and for possible discounts for me. He was very busy while I was there and made me feel comfortable.There was also another young man named Jaiden who was eager to help me as well. Please keep these young men as they are really trying hard to do a good job as far as I can tell. Julian knew I was in a bit of a hurry and still got my car to me in a decent amount of time. He offered to have my car washed as well but I declined this time. Overall experience is still 5 stars for me. They did what I asked and didn't try to push anything else on me. Listening to the customer is what counts for me! More
They provided prompt courteous service. They were responsive to my questions. The service appears well done, and the customer service was professional and friendly. They were responsive to my questions. The service appears well done, and the customer service was professional and friendly. More