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Bob Howard Toyota

Oklahoma City, OK

4.5
519 Reviews

12929 North Kelley Ave

Oklahoma City, OK

73131

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Showing 519 reviews

November 04, 2012

Overall my eperience was great. Edward, ray and Heath went out of their way to make my puirc hase possible. I recieved a fair trade in value for my car and purchased my new Tacoma at a fair value, plus More

by PoppyJoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Hunter, Ray and Heath siez?
November 04, 2012

We just bought 2 brand new cars within 2 weeks from one another. Both times we dealt with Al and Sean from finance. They were great. Al was wonderful, very patient and explained with detail every option ou More

by wolfehata4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Fard, TR, Sean(finance), and Amanda
November 01, 2012

We were very pleased with this dealership. We had visited FOWLER and had problems with getting information from anyone. We told them we would definately be buying a Toyato Tacoma and no one would ca More

by bunnywg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Goss
September 04, 2012

we went to by a car. The sales person was very rude . In my opinion a professional sales person should be polite with customer. I hated that place. More

by rokshana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
T.R
Jun 11, 2013 -

Bob Howard Toyota responded

We are sorry for the inconvenience of our service. We truly want you to enjoy your car and the service we can provide you. If there is anything we can do to ensure this, please let us know.

May 02, 2012

Took my Sienna minivan in for a warranty repair due to a defect in the internal part of the drivers door, for which Toyota had extended out the warranty to 100,000 miles. The official repair according to t More

by sooner4x4
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
do not recall who the service writer was
March 05, 2012

This is the 3rd Toyota car we have purchased from Bob Howard Toyota, 2 for me and 1 for my son. Al Fard is great to work with, was not pushy and patiently explained features of the car to my son, who More

by alicarol
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Fard & Heath Sweiss
January 31, 2012

Paint finish on driver door of new Tundra damaged by dealership when being prepped for delivery. Portion of Clear Coat stripped off. Dealership initially offered replacement truck, but then reneged beca More

by Dull Tundra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ray Wood, T.R. Snow
Jun 11, 2013 -

Bob Howard Toyota responded

We are sincerely sorry for the inconveniences of this situation. We truly want you to enjoy your Tundra and our services. If there is anything we can do to ensure this, please let us know.

December 28, 2011

Went in to get Oil changed and upbin next oil change was advised that darin plug was striped out. They do not stand behind their work. Will not be taking my truck back there. More

by kwilson405
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
???
Jan 12, 2012 -

Bob Howard Toyota responded

Mr, Wilson I am very sorry that you think we stripped out your drain plug. We noted in our history that we repaired your drain plug from a aftermarket oil change facility at no charge. Our history shows, that you serviced your vehicle here with 36K and then not again until 74K, I bet your problem occurred during your visits somewhere else. We do stand behind our work, and would be happy to repair it again at no charge. Thank you. Rob Smith General Manager Bob Howard Toyota

December 12, 2011

After a bad experience looking at a volkswagen in Dallas the day before, we went to look at Prius' at BHT. We got a good deal on a Prius 5. Everyone was really friendly. Our experience was great from sta More

by GardenSells
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy, Heath, and the manager
Jan 12, 2012 -

Bob Howard Toyota responded

We are very happy that you chose a Pruis vs the other make. I hope that you are enjoying the great gas mileage Prius's get. Thank you for your kind comments. Rob Smith General Manager Bob Howard Toyota

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