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Bob Howard Toyota
Oklahoma City, OK
514 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 514 reviews
March 05, 2012
This is the 3rd Toyota car we have purchased from Bob Howard Toyota, 2 for me and 1 for my son. Al Fard is great to work with, was not pushy and patiently explained features of the car to my son, who Howard Toyota, 2 for me and 1 for my son. Al Fard is great to work with, was not pushy and patiently explained features of the car to my son, who was puying his "first" car that he had to finance! Heath Sweiss is the Finance person we dealt with and he also was not pushy and was patient. Deal with these 2 if you get the chance! More
by alicarol
Employees Worked With
Al Fard & Heath Sweiss
January 31, 2012
Paint finish on driver door of new Tundra damaged by dealership when being prepped for delivery. Portion of Clear Coat stripped off. Dealership initially offered replacement truck, but then reneged beca dealership when being prepped for delivery. Portion of Clear Coat stripped off. Dealership initially offered replacement truck, but then reneged because they could not see any difference in finish on door under artificial diffuse fluorescent lighting, at night. Damage is obvious in real-world lighting conditions, where a broad hazy white band appears on door any time there is a focal source of illumination on that side... i.e. sunlight, parking lot lights, etc. Hoped Toyota would take active role in resolving dispute, but they have a hands-off approach to dealer issues. Their rep actually suggested legal recourse as best option, if unable to settle directly with dealer. Very frustrating. Wish I could go back 2 months. Would have spent more time researching the domestic options. I wanted Toyota reliability, but I rarely keep a vehicle more than few years, so not as important a factor as it once was. Don't get me wrong, it's a very good truck, but it gets poor mileage and the dealer issue has made experience regrettable. More
by Dull Tundra
Employees Worked With
Ray Wood, T.R. Snow
December 28, 2011
Went in to get Oil changed and upbin next oil change was advised that darin plug was striped out. They do not stand behind their work. Will not be taking my truck back there. advised that darin plug was striped out. They do not stand behind their work. Will not be taking my truck back there. More
by kwilson405
Employees Worked With
???
December 12, 2011
After a bad experience looking at a volkswagen in Dallas the day before, we went to look at Prius' at BHT. We got a good deal on a Prius 5. Everyone was really friendly. Our experience was great from sta the day before, we went to look at Prius' at BHT. We got a good deal on a Prius 5. Everyone was really friendly. Our experience was great from start to finish. We did spend a long time at the dealership, but that just seems to be what happens when you buy a car. We have bought a few cars at the different Bob Howard dealerships and have always felt like we got a good car and a good deal. So I do recommend trying Bob Howard if you are looking for a car. More
by GardenSells
Employees Worked With
Tommy, Heath, and the manager
