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Bob Howard Toyota

Oklahoma City, OK

4.5
519 Reviews

12929 North Kelley Ave

Oklahoma City, OK

73131

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Showing 520 reviews

January 07, 2014

Everyone we dealt with every step of the way helped us feel like an asset instead of a liability or hassle. They made us feel as though they were looking out for needs. Everyone was friendly and knowled More

by MRHester
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allston Murry - Sales Professional, Sales Manager, financial closer all great
September 22, 2013

The customer service I received was excellent! The guys are so helpful and patient. They answered every question I had. I am 100% satisfied and pleased with my purchase and the staff! More

by anita28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob, Alustin, Brian
July 23, 2013

Iwent in for a recall ....actually three on a FJ..... called and told they needed to do a 1000 in repairs and when i said no, not now, they called back in 5 mnutes and said the car was ready but when i g More

by edmondpaaindoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
taylor
July 20, 2013

What a positive buying experience. Such a different feeling from my previous experience, at a Toyota dealership, closer to home. Jordan in internet sales worked with me and was aggressive on pricing. More

by graydog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan, David Goss, Deans
July 05, 2013

The experience was a pleasant one. We ended up buying two vehicles, one used and one new. The Sales Rep Eric Butler, Customer Service Shy, and Finance Rep JJ, were great to work with. They had my best intere More

by Mr421
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Butler, JJ, SHY
February 26, 2013

We came to get a 2013 Toyota Camry and was told BH did not have the model we wanted so we were "convinced" to get a Toyota Camry Hybrid because it was similar to the vehicle we wanted. We were under so mu More

by Vietantonio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
T.R. Snow
Jun 11, 2013 -

Bob Howard Toyota responded

We are sincerely sorry for the inconvenience of your experience. We truly want you to enjoy your car and our service. Please let us know if there is anything we can do to ensure this.

December 16, 2012

Joe and his team bent over backwards to make sure we had a pleasurable buying experience. I did not believe they would be able to meet the price-point where I'd be willing to buy, but they did. More

by jc.moneyinoklahoma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Rosario
December 14, 2012

The sales associate was very friendly and helpful. He was not pushy. The financing was also an easy process. I was very satisfied with the process. More

by lp9
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
joe rosario
November 10, 2012

Don Nelson was able to determine the type of automobile that would be best suited for us. He explained it in a manner that we could understand and comprehend. We never felt rushed into making a decision fr More

by Ed & Juanita Jezek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Nelson & Heithe
November 06, 2012

At first I had a bad experience with one of the sales agents, when I returned, I found a different one to help me and from that point on the whole experience was great. Everyone went out of their way to More

by cara.d.bagwell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al, TR, Sean, Heath
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