Bob Howard Toyota

Joe and his team bent over backwards to make sure we had a pleasurable buying experience. I did not believe they would be able to meet the price-point where I'd be willing to buy, but they did. a pleasurable buying experience. I did not believe they would be able to meet the price-point where I'd be willing to buy, but they did. More

The sales associate was very friendly and helpful. He was not pushy. The financing was also an easy process. I was very satisfied with the process. not pushy. The financing was also an easy process. I was very satisfied with the process. More

Don Nelson was able to determine the type of automobile that would be best suited for us. He explained it in a manner that we could understand and comprehend. We never felt rushed into making a decision fr that would be best suited for us. He explained it in a manner that we could understand and comprehend. We never felt rushed into making a decision from a number of vehicles. I don't believe we would have made a decision that day had he not been our sales representative. The sales manager met us half way on the contract and Heathe, in finance, closed with us in a very professional manner. We are very pleased with our new VENZA. Ed & Juanita Jezek More

At first I had a bad experience with one of the sales agents, when I returned, I found a different one to help me and from that point on the whole experience was great. Everyone went out of their way to agents, when I returned, I found a different one to help me and from that point on the whole experience was great. Everyone went out of their way to make sure I had the best rate and knew everything I needed to about the car. They even took care of the original sales agent that harassed me. More

Emailed Dave (he was great) on the internet side late Saturday evening and received a message on Monday morning, then spoke over the phone about the Highlander I was interested in. We live in Fletcher a Saturday evening and received a message on Monday morning, then spoke over the phone about the Highlander I was interested in. We live in Fletcher and drove up late that afternoon to drive the Highlander. Dave was very gracious and stayed later than he was suppose to. Everyone was very easy to deal with......NO PRESSURE!!! That's a PLUS for us! Sean B. in finance was great also...very personable, easy to talk with, NO PRESSURE!! Bob Howard Dealership was great to us 4 years ago and that why we decided to go back. Thanks Dave and Sean for dealing with us. More

Overall my eperience was great. Edward, ray and Heath went out of their way to make my puirc hase possible. I recieved a fair trade in value for my car and purchased my new Tacoma at a fair value, plus went out of their way to make my puirc hase possible. I recieved a fair trade in value for my car and purchased my new Tacoma at a fair value, plus I got a great APR. Everyone involved was freindly and helpful. More

We just bought 2 brand new cars within 2 weeks from one another. Both times we dealt with Al and Sean from finance. They were great. Al was wonderful, very patient and explained with detail every option ou another. Both times we dealt with Al and Sean from finance. They were great. Al was wonderful, very patient and explained with detail every option our vehicles had and their use. TR was great when it came to the price game. He tried to get the most from our trade-ins. We were happy with what was given to us. Sean in finance was great he explained all our warranty and extras with detail. This was the best car buying experience we have ever had. The only complaint I have is with the service department. Our brand new $60,000 vehicle had issues with it's tires. We kept telling them the tires weren't balanced they said they were. We took our vehicle to Discount Tires and our tires on the left side were both unbalanced by a half an ounce a piece. We continued to have trouble with the tires and complained. Amanda from the dealership phoned and offered to swap the tires and rims out. We did this and our car is perfect now. Al, Sean, TR and Amanda were a pleasure to deal with. More

We were very pleased with this dealership. We had visited FOWLER and had problems with getting information from anyone. We told them we would definately be buying a Toyato Tacoma and no one would ca visited FOWLER and had problems with getting information from anyone. We told them we would definately be buying a Toyato Tacoma and no one would call us back. David Goss was a super salesperson, my husband first spoke with him on the phone. We ordered a truck and he kept us well informed before it arrived at your dealership. We are very please with the service we received from BOB HOWARD and will recommend them to others. More

Took my Sienna minivan in for a warranty repair due to a defect in the internal part of the drivers door, for which Toyota had extended out the warranty to 100,000 miles. The official repair according to t defect in the internal part of the drivers door, for which Toyota had extended out the warranty to 100,000 miles. The official repair according to the service bulletin involved extensive work involving structural repair of the door, repainting, etc., with an authorized free loaner for four or five days. I was told by the service advisor they could fix it in a couple of hours by tack welding the part back together. Many people on the internet have reported some dealers will do this. This type of repair will fail again, usually just past the warranty period. I declined the work and drove off. Took the van to another dealership in town. They did the work correctly and gave me a nice Camry to drive for the week the van was in the shop. I then got a call from this dealership asking me if I had already had this work done as Toyota was denying their claim because the work had already been done by Bob Howard two weeks ago. I explained the entire story to them. Bottom line: Bob Howard has demonstrated they will do improper repairs, and will also bill a customer (in this case Toyota) for work they did not perform. If they are willing to rip off their own corporation (Toyota), imagine the work and services they are billing other customers that they actually don't do. I gave this dealership service department a low rating based on a demonstrated reason not to trust them. More