Bob Howard Toyota

Got a great deal on an oil change from a coupon they mail to me. Thanks for your helping my retirement income go a little further. to me. Thanks for your helping my retirement income go a little further. More

They were prompt and very nice. .very helpful in discussing other services available...will be returning .very helpful in discussing other services available...will be returning More

Jaiden was my advisor during my 10,000 mi check up on Friday 9/13/24. He was very efficient, kind & good natured. I enjoyed interacting with Jaiden. I had scheduled an appointment and my maintenance wa Friday 9/13/24. He was very efficient, kind & good natured. I enjoyed interacting with Jaiden. I had scheduled an appointment and my maintenance was attended to right away - the wait was surprisingly short and my car was washed, which is a real bonus. I must say though that working with our salesman, Mitesh Ghandi, is what keeps us coming back to Bob Howard. We have now purchased 3 vehicles through Mr Ghandi. The chocolate cappuccinos help too 😁 More

Lucas did a fantastic job! They were very friendly and took great care of my car! Highly recommend Bob Howard Toyota! They were very friendly and took great care of my car! Highly recommend Bob Howard Toyota! More

Excellent, Brett kept me informed and completed the work he recommended. He was very courteous and recommend a number of things that needed repair. Vey good. he recommended. He was very courteous and recommend a number of things that needed repair. Vey good. More

Update: Aaron and Royce have stepped up to resolve the issues after reviewing my complaint. George was my final service advisor. After a rocky start with him yesterday (I'm sure he didn't fully understand issues after reviewing my complaint. George was my final service advisor. After a rocky start with him yesterday (I'm sure he didn't fully understand my frustration, initially or the time that it had taken to get to this point), he also stepped up and went above and beyond to make sure things were right. I understand that customers often complain or simply don't understand what it takes to make things happen. So, I can have some leniency. But, hopefully, the service writers and technicians can be coached in a way that will lead to improvement. My car problem is not a common problem that occurs, and I also understand that. But, please listen to your customers. This car provides my livelihood. I greatly appreciate the final resolution. ******************* I have gone through both the service department and the service director, and I'm still waiting on resolve on a repair that was done in error after misdiagnosis on my car. I have also escalated this to the BBB. I am requesting a credit for the repair that was done in error and completion of the repair that still needs to be done.. More

Good location, very clean , vehicles desplayef nicely. Shaded lot appreciated. All personal very friendly and do their jobs well. Shaded lot appreciated. All personal very friendly and do their jobs well. More

The individual customer service is unmatched! I never felt pressured to choose additional services and I was well informed of everything they were doing for my vehicle. I never felt pressured to choose additional services and I was well informed of everything they were doing for my vehicle. More

Used Bob Howard Toyota. Just a great experience. Would recommend to anyone. Malcolm Roberts was awesome!!! Just a great experience. Would recommend to anyone. Malcolm Roberts was awesome!!! More

Scheduled oil change took two hours. Price charged was $18 more than quoted when making the appointment. Staff was courteous but uninterested to making any accommodation for the excessiv Price charged was $18 more than quoted when making the appointment. Staff was courteous but uninterested to making any accommodation for the excessive time or overcharge. Would not return to Bob Howard Toyota or any of that family of dealerships for future needs. More