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Bob Howard Toyota

Oklahoma City, OK

Overview
Reviews
Vehicles
4.4
438 Reviews
Call Dealership (405) 936-8600

12929 North Kelley Ave

Oklahoma City, OK

73131

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Showing 438 reviews

March 19, 2024

They were very busy when we arrived, but got me in for my appt time. More

by mamadog45
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know a name
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Mar 20, 2024 -

Bob Howard Toyota responded

It's great to hear that despite the busy schedule, you were able to get in for your appointment on time. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future!

Helpful
March 19, 2024

Always courteous and respectful. Take my concerns and needs seriously. Keep me informed during repairs and let me know if any delays are expected. Efficient, friendly, and always rec More

by heatwar17
Recommend Dealer
Yes
Employees Worked With
Julian and Brett
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Mar 21, 2024 -

Bob Howard Toyota responded

We are thrilled to hear that you had a courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 19, 2024

We had great service with George at Bob Howard Toyota. he reviewed our service records, made recommendations, but left the final decisions to us. It was affordable for what was done. We will continue to t More

by J Craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
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Mar 22, 2024 -

Bob Howard Toyota responded

It's great to hear about your positive experience with George at Bob Howard Toyota! He provided excellent service by reviewing your service records, making recommendations, and allowing you to make the final decisions. We look forward to serving you again in the future!

Helpful
March 15, 2024

Always have a great experience when I bring in my vehicle. A plus team. Will continue to use you guys. More

by trojanokie03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George service advisor and Tom V tech
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Mar 16, 2024 -

Bob Howard Toyota responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 15, 2024

Curtis is always attentive, accommodating and communicates often to let me know my service options. Somehow he makes an average oil change something to look forward to?!? More

by m.knutson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis, Zac
Report | Print
Mar 20, 2024 -

Bob Howard Toyota responded

That's wonderful to hear about Curtis! We're thrilled that he provides you with attentive and accommodating service, keeps you well-informed about your service options, and makes even routine tasks like an oil change something to look forward to. We're here to ensure your continued satisfaction with our services!

Helpful
March 15, 2024

I have had a very good experience in the past, but today was terrible. I took my vehicle in for 95000 miles service and was told it would be an hour and a half wait. I waited 6 1/2 hours. The advisor never More

by borehamja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Julian Manrique
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Mar 28, 2024 -

Bob Howard Toyota responded

Thank you for your feedback. Rest assured that we will look into your concerns and get back to you as soon as possible. Thank you for your patience and understanding.

Apr 18, 2024 -

Bob Howard Toyota responded

Thank you for bringing this to my attention. I apologize that your recent experience was terrible. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Royce Vorel Service Manager rvorel@BobHowardAuto.com

Helpful
March 13, 2024

The workers at bob Howard are always nice and very helpful. The mechanics have done an awesome job with my pickup. Will continue to bring my truck to bob Howard for my maintenance. More

by uriasflooring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth,Joseph Armstron, Jacob herring
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Mar 16, 2024 -

Bob Howard Toyota responded

We're thrilled to hear about your positive experience at Bob Howard Toyota! Providing excellent service and ensuring customer satisfaction are our top priorities. We're glad that our team members have been helpful and that our mechanics have done an awesome job with your pickup. Thank you for choosing us for your maintenance needs, and we truly appreciate your loyalty. We look forward to continuing to serve you and your truck in the future!

Helpful
March 13, 2024

We were greeted and treated with such professionalism and courtesy throughout our transaction!! They kept us informed, explaining everything as we went along. We bought our car at Bob Howard and have had i More

by Elaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth
Report | Print
Mar 16, 2024 -

Bob Howard Toyota responded

We're thrilled to hear about your positive experience with us! Providing professionalism, courtesy, and clear communication is what we strive for. We're glad that you've been satisfied with our service since purchasing your car in 2018. Thank you for your loyalty and for choosing us for your automotive needs. We look forward to continuing to serve you in the future!

Helpful
March 12, 2024

George, the Service Advisor, did an excellent job of explaining their recommendations, and giving me options. More

by tominok99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Dosher
Report | Print
Mar 15, 2024 -

Bob Howard Toyota responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

Helpful
March 08, 2024

Great service and personnel. Can’t say enough about you guys. Makes for a great experience More

by Gerlach55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Report | Print
Mar 12, 2024 -

Bob Howard Toyota responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
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