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Bob Howard Toyota

Oklahoma City, OK

4.4
514 Reviews

12929 North Kelley Ave

Oklahoma City, OK

73131

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Showing 514 reviews

September 05, 2024

Good location, very clean , vehicles desplayef nicely. Shaded lot appreciated. All personal very friendly and do their jobs well. More

by Gregkress
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Don Neldon
Sep 08, 2024 -

Bob Howard Toyota responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

September 05, 2024

The individual customer service is unmatched! I never felt pressured to choose additional services and I was well informed of everything they were doing for my vehicle. More

by Amanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma
Sep 08, 2024 -

Bob Howard Toyota responded

Hi Amanda, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 03, 2024

Used Bob Howard Toyota. Just a great experience. Would recommend to anyone. Malcolm Roberts was awesome!!! More

by samsuzz
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aaron London, Malcomb Roberts
Sep 06, 2024 -

Bob Howard Toyota responded

Hello, we're happy you found Malcolm to be so supportive during your experience here at Bob Howard Toyota. Thanks for the recommendation, and have an amazing day!

August 31, 2024

Scheduled oil change took two hours. Price charged was $18 more than quoted when making the appointment. Staff was courteous but uninterested to making any accommodation for the excessiv More

by Billy
Service Price Transparency
Service Time
Recommend Dealer
No
Employees Worked With
Riley
Sep 06, 2024 -

Bob Howard Toyota responded

Billy, Thank you for informing me about your recent oil change. Please know that we are looking into your concerns, and will be reaching out to you soon to assist. If there is anything I can do in the meantime, please, feel free to contact me. Royce Vorel Service Manager rvorel@BobHowardAuto.com

August 29, 2024

Great communication and service! Nice place to have your vehicle serviced at. Would definitely recommend. More

by Alex Rocha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian
Aug 31, 2024 -

Bob Howard Toyota responded

Hi Alex, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

August 28, 2024

Worked with us very well. Mr. Sam our sales guy was awesome. The finance man we had was amazing . More

by hiteskerry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam, don’t remember the finance guys name but he was amazing as well
Aug 31, 2024 -

Bob Howard Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bob Howard Toyota. We hope you have a great day!

August 27, 2024

My experience was great! Don Nelson was my sales person and he made it an easy and perfect car buying experience More

by Saunling
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Nelson
Aug 31, 2024 -

Bob Howard Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Howard Toyota! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 26, 2024

WORSE DEALERSHIP SERVICE EXPERIENCE! I brought my car to get look at because it broke down while going to work. I called and made an appt. I explained to them I received an error messag More

by Linh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle, Albert, Lucas
Aug 31, 2024 -

Bob Howard Toyota responded

Linh, We apologize for any inconvenience caused by your recent service. We're committed to resolving this issue promptly. Please expect a follow-up call from our team soon to discuss the situation further. Aaron London General Manager alondon@BobHowardAuto.com

August 22, 2024

They diagnosed the problem with my RAV4 but I had to initiate the contact during that 2 day process to fget information, although the service manager texted when the car was ready. More

by Jhensley5
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rylie
Aug 24, 2024 -

Bob Howard Toyota responded

Jhensley5, Thank you for informing me about your recent service experience. Please know that we are looking into your concerns, and will be reaching out to you soon to assist. If there is anything I can do in the meantime, please, feel free to contact me. Royce Vorel Service Director rvorel@BobHowardAuto.com

August 21, 2024

Excellent service. The online option for making appointments was so convenient. Your employees were very nice More

by attmd337
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey
Aug 24, 2024 -

Bob Howard Toyota responded

Hi, thank you so much for the positive review! We hope to be of service to you again in the future. Best wishes, Bob Howard Toyota

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