Bob Howard Toyota

Oil change Very friendly and helpful staff! They serviced my car and it's always done by the time they promised. Everyone is so nice at the dealership Very friendly and helpful staff! They serviced my car and it's always done by the time they promised. Everyone is so nice at the dealership More

Good customer service Need to change policy about washing vehicles no matter how dirty. If a customer had purchased a vehicle from Bob Howard Toyota and continues ringer th Need to change policy about washing vehicles no matter how dirty. If a customer had purchased a vehicle from Bob Howard Toyota and continues ringer their vehicle service there, then they should get a free wash. They should also not be charged for washing rims when they are going to get balanced and rotated More

Classy We always receive outstanding customer service when servicing our vehicle. Brian was professional and courteous. Vehicle was washed and serviced in a We always receive outstanding customer service when servicing our vehicle. Brian was professional and courteous. Vehicle was washed and serviced in a timely manner! Thanks More

Quality Service Friendly, knowledgeable staff who kept me up to date on the progress of my vehicle. Vehicle maintenance was prompt with respect to how many vehicles w Friendly, knowledgeable staff who kept me up to date on the progress of my vehicle. Vehicle maintenance was prompt with respect to how many vehicles were present during customer appreciation day. More

Excellent overall experience! I had an appointment at 10:30. I dropped the truck off early expecting it to take several hours especially when I saw how busy they were. I was greete I had an appointment at 10:30. I dropped the truck off early expecting it to take several hours especially when I saw how busy they were. I was greeted promptly and courteously by Kotey. He was very polite and explained to me the Toyota care package. He called me and told me that my truck was ready after only a short time. When I showed up to pick up my truck, Kotey walked me to the front counter so that I could get my keys and thanked me for coming in. Excellent overall experience. Thank you More

Recall parts and battery time down I like it that Bob Howard stays on top Of it if your car needs to have recall parts replaced. They also put on a battery tie down and charged my batt I like it that Bob Howard stays on top Of it if your car needs to have recall parts replaced. They also put on a battery tie down and charged my battery since I don't use this particular 4Runner as much since I have a newer one. They told me to get a trickle charger to keep it charged when not using it. Also, Amy Dobbs is my go to service tech that is always there to help me with a friendly smile. She is one reason why I keep coming back! More

Satisfied once again! Got me in and out in a timely manner, and performed the tasks I had requested. Thorough check up completed, but no heavy sales for items I chose not t Got me in and out in a timely manner, and performed the tasks I had requested. Thorough check up completed, but no heavy sales for items I chose not to complete at this time. More

Truck for us The process was pretty painless- we haven't bought a car through a dealership since the 90s...John Connor, our salesman, was great. Always made sure The process was pretty painless- we haven't bought a car through a dealership since the 90s...John Connor, our salesman, was great. Always made sure we understood when he explained a cost, product/process. I think it's an added plus that I have his cell phone number- and have used it all ready. The finance gentleman was a bit overwhelmed and seemed rushed. Overall experience would have been 5 stars if we were given a gift card or a credit in the parts department....when working with the public, a gift card or a $100 bill in a thank you for your purchase will spread the word to at least 10 prospective buyers😎 More

Great customer service. Great customer service and quick to get me in and out on my way. Nice showroom and waiting area. Will be back. Easy to work with. Great customer service and quick to get me in and out on my way. Nice showroom and waiting area. Will be back. Easy to work with. More

Oil change and other issues Went for regular oil change and couple of other diagnostics regarding car start up issues. All the issues was fixed promptly and recommendations were Went for regular oil change and couple of other diagnostics regarding car start up issues. All the issues was fixed promptly and recommendations were made for the changes without charging a lot for inspections. I thought the dealership service or diagnostics would be expensive but it was well with in the reasonable budget. I will definitely come here for my regular services. Amy was extremely helpful. More