Bob Howard Toyota

Amazing Service! I found the staff to be very informative and amazingly helpful. They went out of their way to make sure that I plenty of time to drive and inspect th I found the staff to be very informative and amazingly helpful. They went out of their way to make sure that I plenty of time to drive and inspect the vehicle before I made my purchase. They also helped me with a price and a interest rate I could afford! More

Customer Service Bob Howard has exceptional customer service. They go above and beyond to take care of me at every visit. I would recommend them to all my family and f Bob Howard has exceptional customer service. They go above and beyond to take care of me at every visit. I would recommend them to all my family and friends More

Buying experience Don Nelson was incrediable to work with. Very knowledgeable and worked very hard to made deal for us. Grant Ransom the sales manager and Don stayed w Don Nelson was incrediable to work with. Very knowledgeable and worked very hard to made deal for us. Grant Ransom the sales manager and Don stayed way past closing to help us out. Very great to deal with and worked st out pace. Highly recommend the store and Don More

Can't Get Title I purchased a vehicle 6/13/17. 43 days later, I still haven't gotten a title. Now I have to pay extra fees because they are incompetent & didn't file I purchased a vehicle 6/13/17. 43 days later, I still haven't gotten a title. Now I have to pay extra fees because they are incompetent & didn't file title until 7/26/17! Unacceptable!!!!!! Don't go here! Spend your money elsewhere! More

Great Toyota service. Tech Michael is top notch. Michael did a great job. Very thorough and friendly. I had my basic 15,000 mile service on my Tundra and he also told me about a recall on my 2017. Ev Michael did a great job. Very thorough and friendly. I had my basic 15,000 mile service on my Tundra and he also told me about a recall on my 2017. Even though I didn't have an appointment for the 5 hour recall service , michael pulled it off. Very nice. More

Made an appointment which was not kept This the third time that I have been to bob Howard to have my scheduled maintenance on my tundra. Every time I have gone the times for a simple oil ch This the third time that I have been to bob Howard to have my scheduled maintenance on my tundra. Every time I have gone the times for a simple oil change keep getting long and longer. The reason going to me was we r very busy and we have no control over this. It is not my problem that you guys r over booked. Also after I asked if I am dropping off or Staying with the vechicle I replied I am staying. At the end of the appointment I was told that I was schedule as a drop off which prolongs the wait time. I am not every happy and I will be spreading the word about bob Howard customer service. More

First Service This is our first service at Bob Howard Toyota. I was greeted quickly and taken care of while I waited. The service was completed timely, and they eve This is our first service at Bob Howard Toyota. I was greeted quickly and taken care of while I waited. The service was completed timely, and they even washed the vehicle. More

Buyers Beware selling used cars with known issues I went to Bob Howard Toyota to purchase a advertised 2013 Buick Enclave SUV listed for about $22,900. The care looked good from the exterior, inside n I went to Bob Howard Toyota to purchase a advertised 2013 Buick Enclave SUV listed for about $22,900. The care looked good from the exterior, inside needed some cleaning and I noticed the door lock remote did not work. I mentioned it the the internet salesmanager i was working with he said they would get it taken care of as well as the additional clean up. I made the pur chase on 7/14/17 in the late evening and told them I would come for the car on Saturday 7/15/17 with my wife. I called Saturday afternoon to see if the car was ready and they said yes. We drove to the dealer to pick up the car the car was unlocked, so my wife and kids checked it out with the salesman we noticed the tire pressure system alarm light flashing they said we could bring it back or see if it could be easily fixed at a tire store. Then we left I drove with one of my son's as a front passenger. When we got home and went to lock the car the remotes did not work. I called the rep he said bring it in Monday to be checked out. On Sunday I went to get gas in the car with my kids in back, they told me the A.C. did not blow in the back seat area. I sent a email to the sales rep about this issue as well. Monday I was told by the internet manager to take it to Bob Howard Buick so it could be checked out and it would be handled internally. We dropped off the car Monday evening after work. On Tuesday 7/18/17 o was informed the repairs for the remote door system would be $298, and the New A.C. blower motor would be another $300 to replace the bad motor. So I called Toyota to make sure they get the repairs going. I was told they would pay to fix the Remote door lock system but not the bad blower motor. I protested and was told that was all the Sales Manager approve. I also complained they they are selling cars with broken parts and non working systems knowingly with no regard. BUYER BEWARE. More

Very friendly They are very friendly and treat people very nicely. Your sales people are very good specially those I mention in survey. I got goon price for my ne They are very friendly and treat people very nicely. Your sales people are very good specially those I mention in survey. I got goon price for my new car. More

Very Professional My service advisor was very knowledgeable and helped me understand the maintenance issues with my car. I travel for work so having a reliable vehicle My service advisor was very knowledgeable and helped me understand the maintenance issues with my car. I travel for work so having a reliable vehicle is important. Of the items he recommended, he pointed out the ones that could wait, and more importantly which ones couldn't. Overall, he built some trust and made me feel confident in relying on him and Bob Howard Toyota to keep my Sienna in great working condition. More