Bob Howard Toyota

Excellent experience! Don was the nicest salesman I've ever dealt with and he helped ensure I had a great experience buying my latest vehicle. This is my second Toyota and Don was the nicest salesman I've ever dealt with and he helped ensure I had a great experience buying my latest vehicle. This is my second Toyota and I will come back to Bob Howard for each one after this! After negotiating most terms via email - which works out great when you're running a company - I was in and out in under 90 minutes with a new car and after handing over my used Toyota. I had an excellent experience and would recommend them to anyone in the OKC metro looking for a new car. More

Purchase of a pre-owned vehicle I purchase the 2002 Dodge Ram pickup. After the sale I had some concerns. Both George and Doug went out of their way to address my concerns. Matter of I purchase the 2002 Dodge Ram pickup. After the sale I had some concerns. Both George and Doug went out of their way to address my concerns. Matter of fact they probably went above and beyond what many other dealers and sales people would have done. I very much appreciate their assistance. More

Excellent service I have always received the hIghest level of service and treatment at Bob Howard Toyota. The service dept and mgmt always go out of their way to provid I have always received the hIghest level of service and treatment at Bob Howard Toyota. The service dept and mgmt always go out of their way to provide the best service. More

Great experience Great service & not pushy service at an affordable price!....ask for Trent, he'll take good care of you....cookies, coffee & espn while you wait! Great service & not pushy service at an affordable price!....ask for Trent, he'll take good care of you....cookies, coffee & espn while you wait! More

Friendly Service I took our preowned 2011 4Runner to this dealership for brakes, tire rotation, and some other service related issues. I made an appointment online and I took our preowned 2011 4Runner to this dealership for brakes, tire rotation, and some other service related issues. I made an appointment online and then dropped off the car at the appropriate time. Service was exceptional from the start as I received a thorough estimate of needed work with prices. Some work was recommended immediately while others it was suggested to wait until a later date. They allowed me to use a dealership coupon which saved me a significant amount of money. I was very pleased with the work and the overall experience and will bring my car back for future service needs. More

Bad Customer service I have switched to this dealer because I was unhappy with my previous dealer. I have had a real good experience in dealing with them. However, this pa I have switched to this dealer because I was unhappy with my previous dealer. I have had a real good experience in dealing with them. However, this past experience was awful. I made an appointment for 930a on a Saturday. I get there and I am not on the paper with an appointment even though I had my confirmation code that was sent to my email. That was ok, I was just going to leave it for them anyway. I received a call about 2pm telling me they were almost through with my vehicle. I needed to get my 4X4 fluid changed. I thought this was odd because I do not own a 4X4. I went to ask what time they close and the guy was ready to get off the phone and hung up on me. When I went to get my vehicle that afternoon I was told I had a dirty inside air filter. Weird because I changed then not even 5 days earlier. Anyway, I feel like the customer service was not good at all. Very disappointed on how I was treated. On top of that they offer complimentary car washing usually they wash it, on this day they did not. I did not even want to ask why at this point I just wanted to leave. I know the wash was working because a guy behind me had just had his washed. Very upset with how Bob Howard Toyota handled my customer service situation. Will think strongly before I return. More

Excellent customer service George was very polite and he was very personal. I had to leave and when I came back he still knew my name and recognize who I was felt very comfortab George was very polite and he was very personal. I had to leave and when I came back he still knew my name and recognize who I was felt very comfortable Explain service very well. More

Amy, in service department is great! Amy took great care of me. Told me the wait times and actually got me out of there sooner. She was super sweet and helpful. I will come back becaus Amy took great care of me. Told me the wait times and actually got me out of there sooner. She was super sweet and helpful. I will come back because of her. More

Great service Took my Toyota Highlander Hybrid in for a tire rotation and balance. I was in and out in less than hour, with a bonus car wash! My service experience Took my Toyota Highlander Hybrid in for a tire rotation and balance. I was in and out in less than hour, with a bonus car wash! My service experience at Bob Howard Toyota today was exceptional, as always! Thank you Amy Dobbs for taking great care of my Highlander and always providing fast, friendly service with a smile! More

Matrix recall repairs and other service actions Easy to make an appointment. Fast, high quality repair service. Give repair issues and pricing in a report to help decide on needed actions. Very frie Easy to make an appointment. Fast, high quality repair service. Give repair issues and pricing in a report to help decide on needed actions. Very friendly people. More