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Bob Howard Toyota

Oklahoma City, OK

4.4
515 Reviews

12929 North Kelley Ave

Oklahoma City, OK

73131

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Showing 515 reviews

September 25, 2024

Exceptional Customer Service! After having a negative experience at Jim-Norton Toyota, I went to Bob-Howard Toyota where my Service Advisor, George Dosher, took great care of my v More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Dosher, Albert
Sep 28, 2024 -

Bob Howard Toyota responded

Hello James, we're happy you found George to be so supportive during your experience here at Bob Howard Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 24, 2024

Lots of room for waiting, beverages to choose from, peaceful. That’s my story and the end. More

by llismore2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Livingston
Sep 28, 2024 -

Bob Howard Toyota responded

Hi, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

September 23, 2024

Riley was so kind and explained everything. They had or car done in record time. The people were friendly not only to us but everyone that came in. More

by jerry2willey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley, Mikiela
Sep 28, 2024 -

Bob Howard Toyota responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

September 20, 2024

The service representative talked too low. I asked him about helping me change the forward collision settings; instead he showed me where to change it. My A/C knobs were reset and turned down More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jadien
Sep 21, 2024 -

Bob Howard Toyota responded

Robert Thank you for your feedback about your recent service experience, this should not have happened, and I apologize for any inconvenience you faced concerning how you were treated. Your concerns will be shared with our team so, that similar situations can be addressed and prevented. If there is anything I can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place on this visit. Aaron London General Manager alondon@BobHowardAuto.com

September 19, 2024

Great dealership. And happy smiling faces to help. Got my work done quick. Enjoyed walking around and looking at new cars. More

by Fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demetrius ?
Sep 21, 2024 -

Bob Howard Toyota responded

Hello Fred, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

September 18, 2024

Got a great deal on an oil change from a coupon they mail to me. Thanks for your helping my retirement income go a little further. More

by bsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Great job
Sep 21, 2024 -

Bob Howard Toyota responded

Hi, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 16, 2024

They were prompt and very nice. .very helpful in discussing other services available...will be returning More

by Donnakt2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Front desk worker..very professional
Sep 20, 2024 -

Bob Howard Toyota responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

September 15, 2024

Jaiden was my advisor during my 10,000 mi check up on Friday 9/13/24. He was very efficient, kind & good natured. I enjoyed interacting with Jaiden. I had scheduled an appointment and my maintenance wa More

by Nancy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaiden
Sep 16, 2024 -

Bob Howard Toyota responded

Hi Nancy, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 10, 2024

Lucas did a fantastic job! They were very friendly and took great care of my car! Highly recommend Bob Howard Toyota! More

by angelamcolvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas
Sep 13, 2024 -

Bob Howard Toyota responded

Hi, we're happy you found our staff Lucas to be so supportive during your experience here at Bob Howard Toyota. We do hope we can be of assistance in the future. Take care!

September 08, 2024

Excellent, Brett kept me informed and completed the work he recommended. He was very courteous and recommend a number of things that needed repair. Vey good. More

by michaelmcdonnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett
Sep 10, 2024 -

Bob Howard Toyota responded

Hi, we're happy to hear you had such a positive experience with Brett! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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