Back

Bob Howard Toyota

Oklahoma City, OK

4.5
520 Reviews

12929 North Kelley Ave

Oklahoma City, OK

73131

Directions

By Type

Showing 520 reviews

October 05, 2024

Bob Howard Toyota always takes care of all our car needs on time and no surprises. I have always left satisfied and happy with the work performed and never had any issues that has caused me to come back. I More

by Aaron.Vrbenec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Royce, George
Oct 12, 2024 -

Bob Howard Toyota responded

Aaron, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bob Howard Toyota. Please don't hesitate to reach out if there's anything additional we can do for you.

October 04, 2024

It was a good experience. I had not given it much thought until now. Everyone I made contact with helped complete the process of returning my vehicle fixed. More

by yourdefense
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don, Albert, Emmy
Oct 06, 2024 -

Bob Howard Toyota responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Howard Toyota! Please don't hesitate to reach out if there's anything additional we can do for you.

October 02, 2024

Very helpful and lots of support figuring out all the tech in my new car. More

by Mkp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron, Zach, Jarod
Oct 05, 2024 -

Bob Howard Toyota responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

October 01, 2024

The service was excellent. She did what I asked for and offered me a free car wash. The waiting time is about an hour and 30 minutes for oil change and tire rotation. Great ref More

by Lomgrodthanee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
68788 Emma Rowe-Hawk
Oct 03, 2024 -

Bob Howard Toyota responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 28, 2024

The customer service and the overall service quality was great but the customer experience was lacking. Such as having a refrigerator for refreshments in the customer waiting area but it was completely empt More

by montanalk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Sep 30, 2024 -

Bob Howard Toyota responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 25, 2024

Exceptional Customer Service! After having a negative experience at Jim-Norton Toyota, I went to Bob-Howard Toyota where my Service Advisor, George Dosher, took great care of my v More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Dosher, Albert
Sep 28, 2024 -

Bob Howard Toyota responded

Hello James, we're happy you found George to be so supportive during your experience here at Bob Howard Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 24, 2024

Lots of room for waiting, beverages to choose from, peaceful. That’s my story and the end. More

by llismore2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Livingston
Sep 28, 2024 -

Bob Howard Toyota responded

Hi, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

September 23, 2024

Riley was so kind and explained everything. They had or car done in record time. The people were friendly not only to us but everyone that came in. More

by jerry2willey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley, Mikiela
Sep 28, 2024 -

Bob Howard Toyota responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

September 20, 2024

The service representative talked too low. I asked him about helping me change the forward collision settings; instead he showed me where to change it. My A/C knobs were reset and turned down More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jadien
Sep 21, 2024 -

Bob Howard Toyota responded

Robert Thank you for your feedback about your recent service experience, this should not have happened, and I apologize for any inconvenience you faced concerning how you were treated. Your concerns will be shared with our team so, that similar situations can be addressed and prevented. If there is anything I can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place on this visit. Aaron London General Manager alondon@BobHowardAuto.com

September 19, 2024

Great dealership. And happy smiling faces to help. Got my work done quick. Enjoyed walking around and looking at new cars. More

by Fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demetrius ?
Sep 21, 2024 -

Bob Howard Toyota responded

Hello Fred, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

...
4
...