Bob Howard Toyota
Oklahoma City, OK
Filter Reviews by Keyword
By Type
Showing 482 reviews
They keep my Prius (third one) up & running ... They keep my Prius (third one) up & running despite my own best efforts ... ha! I will get my fourth Prius from there in the future. They keep my Prius (third one) up & running despite my own best efforts ... ha! I will get my fourth Prius from there in the future. More
Service I needed 5,000 mile service. All went ok and I paid and left. It takes me 30 min to drive home. I just got home and had to turn around and drive all t I needed 5,000 mile service. All went ok and I paid and left. It takes me 30 min to drive home. I just got home and had to turn around and drive all the way back due to the fact that they didn’t reset the display to the next maintenance. So the oil maintenance message was still on my display. I had to drive 30 min back to the dealership. The guy at checkin said he could fix it and he fiddled with it for 5-10 min and had to call Amy to come fix it. I make $22 per hour. Since I had 1 hour extra drive time and 15 min resetting the maintenance message so I would expect a $27.50 rebate to refund the extra time it took to fix your mistake. More
Vince Nguyen was very helpful and would recommend others Our salesman that helped us Vince Nguyen helped us with the process of getting our new car with great customer service! I will also recommend him to f Our salesman that helped us Vince Nguyen helped us with the process of getting our new car with great customer service! I will also recommend him to family and friends! More
Great job! They were easy to deal with and even anticipated needs. I have exactly what I asked for in a timely manner. They did a great job. They were easy to deal with and even anticipated needs. I have exactly what I asked for in a timely manner. They did a great job. More
Excellent service Had my car serviced today. Their service people are the best. Very professional and helpful. They made sure we were kept up to date and discussed w Had my car serviced today. Their service people are the best. Very professional and helpful. They made sure we were kept up to date and discussed what needed/recommended to be done. Very comfortable waiting area. Provided coffee and donuts, cookies. Didn’t even mind waiting while my car was being service. Great job! More
Very helpful and friendly. This is the second Prius that I bought from the same salesman (Al) at the same dealer. Al is an excellent salesman and honest person. This is the second Prius that I bought from the same salesman (Al) at the same dealer. Al is an excellent salesman and honest person. More
Love Bob Howard Service Why seek service away from the dealership when I can get same day oil change, tire rotation, splash guard repair, coffee, and a great service attitude Why seek service away from the dealership when I can get same day oil change, tire rotation, splash guard repair, coffee, and a great service attitude at a great price? More
Toyota Care Service Mike, my Service Advisor, was very pleasant, greeted me, offered recommendations, gave me a complimentary car wash, and made dropping my vehicle off a Mike, my Service Advisor, was very pleasant, greeted me, offered recommendations, gave me a complimentary car wash, and made dropping my vehicle off at Bob Howard in Oklahoma City, a relaxing errand. I especially love the coffee and doughnuts the dealership offers! Keep up the excellent level of service... More
Very positive experience Everyone was courteous, knowledgeable, and mindful of my time and comfort. George got me an Uber ride home after explaining that my wait would most li Everyone was courteous, knowledgeable, and mindful of my time and comfort. George got me an Uber ride home after explaining that my wait would most likely be longer that anticipated. Which was also a very positive experience. I really appreciated the closing explanation of service time and courtesy in getting me back into my newly washed car. The experience was excellent. More
Automobile repair The service workers were very helpful they took care of my car and concerns also they were very informative! I will definitely take my car back to be The service workers were very helpful they took care of my car and concerns also they were very informative! I will definitely take my car back to be serviced again More