
Bob Howard Toyota
Oklahoma City, OK
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Mysteriously they keep managing to find $500 issues that they claim need fixing. And when I went to pay today hadn’t applied their own discount on the appointment until I pointed it out. I don’t plan on usi they claim need fixing. And when I went to pay today hadn’t applied their own discount on the appointment until I pointed it out. I don’t plan on using the dealership again unless I have no other choice. More
We made the deal over the phone and they did supply needed information. Agreed to pick me up from airport, and was there on time. Once at the dealership, it was a little hectic. I noticed a nail in the needed information. Agreed to pick me up from airport, and was there on time. Once at the dealership, it was a little hectic. I noticed a nail in the tire, so it took a little while how that was going to be handled. While that was being done, I waited on finance department. I had agreed amount check in my hand, and was told I needed another $200 plus dollars because they had figured the tax wrong. Once all the paperwork was complete, I still had to wait another 40 minutes before my vehicle was ready. I left there with an 1/8th of a tank of fuel. More
Very professional salesman, negotiating was easy and fun. The whole experience was really good, not like the first dealer I went to that was on NW area of OKC. The whole experience was really good, not like the first dealer I went to that was on NW area of OKC. More
Excellent service! They explained wait times, kept me informed on what was going on with my 4 runner. Valet/porter came out, asked if I had time he would wash my car f They explained wait times, kept me informed on what was going on with my 4 runner. Valet/porter came out, asked if I had time he would wash my car for me! Great team! More
This dealership was very courteous and helpful. Everything was very nice and clean. My salesman Don was knowledgeable and cooperative. Thanks. Everything was very nice and clean. My salesman Don was knowledgeable and cooperative. Thanks. More