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Bob Howard Toyota

Oklahoma City, OK

4.4
482 Reviews

12929 North Kelley Ave

Oklahoma City, OK

73131

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Showing 482 reviews

May 18, 2020

Great service, always quick or provides you with a ride if needed. Quality dealership with quality employees. Clean waiting area too. I always choose them for my service needs. More

by Nursegrad06
Recommend Dealer
Yes
Employees Worked With
Isaac
Sep 02, 2020 -

Bob Howard Toyota responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

May 18, 2020

I went to the Bob Howard Dealership for a great deal on an oil change. I arrived on time for my appointment and was told that there were already many cars ahead of me. Although I was somewhat irritated, More

by penny1223
Recommend Dealer
Yes
Employees Worked With
Michael
Sep 02, 2020 -

Bob Howard Toyota responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

May 14, 2020

I've used this dealership to purchase both new and used cars...and I would recommend them to anyone wanting to purchase a new car. I also use them exclusively for the service on my vehicles. They are alwa More

by Yukon Bound
Recommend Dealer
Yes
Employees Worked With
Michael Wolverton
Sep 02, 2020 -

Bob Howard Toyota responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

May 09, 2020

Don’t trust service they have an added fee they don’t quote you on that is a percentage of the price. Mine was 32 dollars higher than quoted for something that was not parts or labor. More

by Jeffjones455
Recommend Dealer
No
Employees Worked With
Garett and Aaron
May 23, 2020 -

Bob Howard Toyota responded

Thank you for your feedback about your recent experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Aaron London General Manager 405-936-8601 alondon@BobHowardAuto.com

May 08, 2020

Great service and friendly. Mike Hall service advisor always gives me good advice. Bob Howard has been servicing my Prius for 11 years and no one else More

by Jimret
Recommend Dealer
Yes
Employees Worked With
Mike Hall
May 12, 2020 -

Bob Howard Toyota responded

Thank you for your kind words for our staff, we appreciate it!

May 06, 2020

I purchased my new Camry from Bob Howard Toyota in November of 2019 after a tremendous amount of research and comparison between 3 new vehicles I was interested in. I also use the Bob Howard Toyota se More

by b richardson
Recommend Dealer
Yes
Employees Worked With
Chris, Don Nelson
May 12, 2020 -

Bob Howard Toyota responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

May 06, 2020

Horrible service. Did not tighten oil plug on service and leaked oil all over driveway There response. “Sorry about that”. Will never comeback Lost customer More

by douglascoffman
Recommend Dealer
No
Employees Worked With
Lukas
May 23, 2020 -

Bob Howard Toyota responded

Thank you for your feedback about your recent experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Aaron London General Manager 405-936-8601 alondon@BobHowardAuto.com

May 06, 2020

Michael in service is awesome to work with. kind, knowledgeable and not pushy. Great experience overall. I will be back to ask for him next time! More

by neilf
Recommend Dealer
Yes
Employees Worked With
Michael Wolverton
May 12, 2020 -

Bob Howard Toyota responded

Thank you for your kind words for our staff, we appreciate it!

March 21, 2020

I showed up without an appointment for an oil change after driving 5 thousand miles in two weeks. The work was completed in about an hour. I am appreciative of SHAIN, my service representative for his p More

by Love to travel ❤️
Recommend Dealer
Yes
Employees Worked With
SHAIN
Mar 24, 2020 -

Bob Howard Toyota responded

Thank you. We're glad that you had an excellent experience with your recent service visit.

February 19, 2020

Unsafe! The service department returned my truck without actually performing the services required. B Howard service reps must be paid on commission instead of customer service. More

by Tundra
Recommend Dealer
No
Employees Worked With
Shaun, and Hollman
Feb 22, 2020 -

Bob Howard Toyota responded

Thank you for bringing this to my attention. I apologize that your recent experience with service was anything but satisfactory. I would like an opportunity to address your concerns and to earn your business, please contact me at 405-936-8601. I look forward to speaking with you. Aaron London General Manager alondon@BobHowardAuto.com

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