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Bob Howard Toyota

Oklahoma City, OK

4.4
515 Reviews

12929 North Kelley Ave

Oklahoma City, OK

73131

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Showing 516 reviews

October 19, 2024

I had a great experience with the Toyota service department! Michael was super helpful and timely! More

by cmathis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Oct 21, 2024 -

Bob Howard Toyota responded

We're happy you found our staff to be so supportive during your experience here at Bob Howard Toyota. Please don't hesitate to reach out if there's anything additional we can do for you.

October 18, 2024

Since buying my car I have always gone to Bob Howard Toyota for good service. More

by Linda B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett, Jared, and Carol
Oct 19, 2024 -

Bob Howard Toyota responded

Hello, we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

October 18, 2024

Always Professional and takes care of the issue very first time. Been there since I got my Vehicle from them Highly Recommended More

by mansurchoudry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Oct 20, 2024 -

Bob Howard Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 17, 2024

Friendly staff, good quick service, comfortable waiting room, and donuts! I’ve had truck serviced there since I bought it there. More

by pawneedan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember any.
Oct 19, 2024 -

Bob Howard Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Howard Toyota! We're looking forward to your next visit with us!

October 17, 2024

Service is what brings buyers back. When I schedule an appointment, I expect to get in relatively quickly. Appointments should be scheduled so waiting clients don’t wait for hours - not More

by Anne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Julian
Oct 19, 2024 -

Bob Howard Toyota responded

Anne, Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent service experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Best regards, Royce Vorel Service Manager rvorel@BobHowardAuto.com

October 14, 2024

I dropped my car off for a 20,000 mile service and a computer update at 8:45am. I received zero communication from the advisor or other service department member. I had to contact them myself only to be More

by janemeeks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George
Oct 18, 2024 -

Bob Howard Toyota responded

janemeeks, I appreciate you taking the time to inform me about your recent service experience. I deeply regret any inconvenience you may have encountered due to the lack of communication, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Aaron London General Manager alondon@BobHowardAuto.com

October 05, 2024

Bob Howard Toyota always takes care of all our car needs on time and no surprises. I have always left satisfied and happy with the work performed and never had any issues that has caused me to come back. I More

by Aaron.Vrbenec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Royce, George
Oct 12, 2024 -

Bob Howard Toyota responded

Aaron, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bob Howard Toyota. Please don't hesitate to reach out if there's anything additional we can do for you.

October 04, 2024

It was a good experience. I had not given it much thought until now. Everyone I made contact with helped complete the process of returning my vehicle fixed. More

by yourdefense
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don, Albert, Emmy
Oct 06, 2024 -

Bob Howard Toyota responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Howard Toyota! Please don't hesitate to reach out if there's anything additional we can do for you.

October 02, 2024

Very helpful and lots of support figuring out all the tech in my new car. More

by Mkp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron, Zach, Jarod
Oct 05, 2024 -

Bob Howard Toyota responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

October 01, 2024

The service was excellent. She did what I asked for and offered me a free car wash. The waiting time is about an hour and 30 minutes for oil change and tire rotation. Great ref More

by Lomgrodthanee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
68788 Emma Rowe-Hawk
Oct 03, 2024 -

Bob Howard Toyota responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!