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Bob Howard Toyota

Oklahoma City, OK

4.4
527 Reviews

12929 North Kelley Ave

Oklahoma City, OK

73131

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Showing 527 reviews

July 24, 2023

I waited in the waiting area over 2 hours for an oil change I had to text them to c if my car was ready & that’s when they said it was. I thunk it was ready earlier but no one notified me until I texted More

by Sexypunch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know his name
July 21, 2023

Hayden took care of my toyota and I beyond my expectations. The work on the vehicle was done quickly and resolved the issues fully! More

by Rebecca Brady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayden Lewis
Sep 06, 2023 -

Bob Howard Toyota responded

Thank you for your kind words for our staff, we appreciate it!

July 18, 2023

I appreciate having an assigned advisor who goes over recs in person and communicates to the technician and escorts clients out when work is completed. Today I had 2 visits (needed a follow-up due to ong More

by Julieasmith10420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Schreiner and John Munns
Aug 14, 2023 -

Bob Howard Toyota responded

We highly value your business and strive to provide you with exceptional services that leave you completely satisfied. Your feedback is important to us as we continuously work towards improving our services. We appreciate your review and look forward to assisting you again in the future. Thank you for choosing Bob Howard Toyota!

July 18, 2023

Friendly and knowledgeable staff, easy to work with both in sales and finance , great atmosphere, More

by ali.zarrabi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron
Jul 21, 2023 -

Bob Howard Toyota responded

Thank you for your kind words for our staff, we appreciate it!

July 18, 2023

Brett greeted me and listened attentively to my requests. He stated it would probably be an hour and a half wait but he was back within an hour with everything accomplished and even ran out to drive my car More

by towdyweez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett
Jul 21, 2023 -

Bob Howard Toyota responded

Thank you for your kind words for Brett! We are thrilled that you had a pleasant service visit!

July 16, 2023

Hayden is the best service advisor. He was accomodating. We are very satisfied. We have been coming there since we owned my Camry. This is the first time that we are very satisfie More

by Darrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayden, Service Advisor
Jul 19, 2023 -

Bob Howard Toyota responded

Thank you for your kind words about Hayden! We are very happy to hear that we were able to provide you with an enjoyable experience!

July 15, 2023

Excellent courteous service by Bob during my recent visit for oil and change He went above and beyond to ensure the validity of free oil change on my new Venza was ok and ensured no charges More

by Vishy612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob
Jul 19, 2023 -

Bob Howard Toyota responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 12, 2023

Great dealership, bought my Tacoma here in 2013. Feel they have always treated me fairly on service my truck. Left for a while when I had to move to Yukon. But I think I will just stick with this d More

by Cowpokes31963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Aug 13, 2023 -

Bob Howard Toyota responded

Our top priority is to ensure that you are satisfied with our services and we are pleased to hear that our staff have succeeded in providing you with a great service experience! We appreciate your patronage and we anticipate the opportunity to assist you again in the future.

July 10, 2023

Thanks Mark for talking care my problem had with chevy dealership he got things done well satisfied More

by Greg Riekhof
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark
Jul 28, 2023 -

Bob Howard Toyota responded

We are glad we could help!

July 07, 2023

Prompt service. They no longer wash the car after service. And I wish they wouldn’t mess around with the lights. More

by peppiepat19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember name.
Sep 04, 2023 -

Bob Howard Toyota responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Sep 04, 2023 -

Bob Howard Toyota responded

Thank you for bringing this to my attention. I apologize for the inconvenience you experienced. I would like an opportunity to address your concerns and to earn your business, please contact me via email below. I look forward to speaking with you. Aaron London General Manager alondon@BobHowardAuto.com

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