Bob Howard Toyota

Worst service I ever received there. My low tire light was NOT dealt with. No complimentary car wash with a thank you. My elevated seat cushion was thrown in other seat so I had to pain My low tire light was NOT dealt with. No complimentary car wash with a thank you. My elevated seat cushion was thrown in other seat so I had to painfully retrieve it. I told the service person I was not happy. but no apology or offer to correct issues. More

Thank you for the quick and effective appointment. We appreciate how your staff worked to assure my time was well spent We appreciate how your staff worked to assure my time was well spent More

I received multiple emails offering $10 wiper blade replacement. Then my battery died so I figured I take care of both and scheduled on line. The on line system scheduled both and showed the $10 wiper replacement. Then my battery died so I figured I take care of both and scheduled on line. The on line system scheduled both and showed the $10 wiper blade as the replacement cost - minus 10% for selecting a less busy time for a final amount of $9. The car was checked in and I was told I needed new wiper blades and the cost would be $49. I asked about the multiple emails for wiper blade replacement for $10 and was told unfortunately our wiper blade price is that $49, unless you have a coupon for those wiper blades at that price - I can however do that 10% discount for you no problem. I got just the battery replacement . It took 2.5 hours. Bait and switch and a long time to replace a battery. Google says: A trained mechanic will be able to replace your car battery in as little as 15 minutes. If you try to do it by yourself, it may take you between 30 minutes to an hour. More

Brett (service rep) was very nice and helpful in explaining what service was needed and what the timeline should be. The service department is one of the main reasons I came to Bob Howard Toyota t explaining what service was needed and what the timeline should be. The service department is one of the main reasons I came to Bob Howard Toyota to purchase my vehicle and THE main reason I still use them for servicing my vehicle!!! I appreciate that they don’t talk down to me when I’ve ask a question! More

I have been with Bob Howard for about 6 years and they keep to their word. My 2010 Venza runs like it's new. keep to their word. My 2010 Venza runs like it's new. More

It was easy to schedule online. Took about 90 min for an oil change. I'm guessing they had more non appointments show up. Took about 90 min for an oil change. I'm guessing they had more non appointments show up. More

Very friendly staff, and work was done in a timely manner. Even done a little extra. Very satisfied. manner. Even done a little extra. Very satisfied. More

Pleasant Service Center and Friendly Staff. They treat me like family. They go above and beyond for me. They treat me like family. They go above and beyond for me. More

Arrived for my appointment at 1 PM for an oil change. Confirmed with the service representative that I could use my coupon. Waited an hour and a half in the service area with no update. Asked when it wou Confirmed with the service representative that I could use my coupon. Waited an hour and a half in the service area with no update. Asked when it would be ready and was told it would be very soon. I also confirmed at that time that they would wash the car as well. at 3 PM I was told my car was ready. When I went to check out the price was double what I was expecting because they had not included the coupon. They also had a They also had my EX husband’s name listed on the invoice although we have been divorced for five years and he has never been associated with this vehicle or with my current address. And then when I went to drive away, I saw that the car had indeed not been washed either. A very long appointment, and very poor service for a very simple oil change. More

They are very good people. I like them very much . Good people working there. Nice I like them very much . Good people working there. Nice More