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Bob Howard Toyota

Oklahoma City, OK

4.4
486 Reviews

12929 North Kelley Ave

Oklahoma City, OK

73131

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Showing 486 reviews

August 17, 2023

Very pleasant and keeps you advised about your car. They were quick and got my car back to me. More

by Dunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Dosher
Aug 18, 2023 -

Bob Howard Toyota responded

We are very happy to have provided you with such a positive experience!

August 17, 2023

Zack, Kevin, Jay were all cool and great to work with. Finance guy not so much. His demeanor totally changed after we opted out of the extended warranty. Not cool at all. More

by judiowen10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin and Zac
Sep 16, 2023 -

Bob Howard Toyota responded

Thank you for your feedback about this negative interaction with our Finance associate because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Aaron London General Manager alondon@BobHowardAuto.com

August 16, 2023

Very efficient and courteous service. Everything explained perfectly without any surprises. All questions answered. Would highly recommend. More

by Al Gest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Schreiner
Aug 19, 2023 -

Bob Howard Toyota responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 12, 2023

Excellent service. The work on the car was performed efficiently and I was informed of the issue prior to the work being performed. More

by Mj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayden.
Sep 05, 2023 -

Bob Howard Toyota responded

We are thrilled to have provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

August 10, 2023

In and out fast today. Best part was the coupon for the oil change. Great savings for a retired guy. More

by arnie.little
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Frey
Sep 04, 2023 -

Bob Howard Toyota responded

You just made us smile to see those Five Stars! Thank you so much! We appreciate your business and look forward to assisting you in the future.

August 09, 2023

Much better service this visit. Also, talked to a real service person, not the phone tree thankfully. More

by reginahedrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth on the phone. Can’t recall service persons name.
Aug 26, 2023 -

Bob Howard Toyota responded

We are excited to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 08, 2023

Super friendly, I believe his name was Curtis. Super nice and genuine person. Highly recommended. More

by angelabaltazar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis
Aug 23, 2023 -

Bob Howard Toyota responded

Thank you for your kind words for our staff! We are very happy to hear that we were able to provide you with an enjoyable experience!

August 07, 2023

Always professional and friendly . Great staff and keep me updated on all services Will continue to do business there More

by capnscott008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett
Aug 12, 2023 -

Bob Howard Toyota responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

August 04, 2023

I went in to have a slow leaking tire fixed and left four hours later with my tire fixed and a new battery. More

by james.pickel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know because I was too mad to get their names. Finally my sales person (Don Everets) came to my rescue.
August 03, 2023

Satisfied with the service provided on my vehicle. Very professional and helpful. Will bring my vehicle back. More

by Anhinz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett & Scott
Aug 26, 2023 -

Bob Howard Toyota responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

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