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Bob Howard Toyota

Oklahoma City, OK

4.4
524 Reviews

12929 North Kelley Ave

Oklahoma City, OK

73131

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Showing 524 reviews

December 16, 2023

The service department was quick and efficient. I dont want to buy from here again, but the service is good. More

by sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A nice young lady. Don’t recall her name.
Dec 19, 2023 -

Bob Howard Toyota responded

We are thrilled to hear that you had a quick and efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 12, 2023

Brett my service advisor kept me informed. I use this dealership for all my service to my 2014 Avalon Hybrid. I had my 91,000 mile oil change, tires rotated and a tire sensor checked. I n More

by gregkelliher55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett
Dec 15, 2023 -

Bob Howard Toyota responded

It's fantastic to hear that Brett kept you well-informed throughout the service process for your Avalon Hybrid! Regular maintenance makes a difference in the longevity of a vehicle, and it's great to know you've had such a positive experience with your car. Here's to many more smooth miles ahead with your reliable Avalon Hybrid!

December 07, 2023

My wait time to get the tires rotated was relatively short and the person I was to contact, Darius Dobbins, was pleasant and helpful. More

by Gail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darius Dobbins
Dec 09, 2023 -

Bob Howard Toyota responded

It's great to hear that your experience at Bob Howard Toyota was efficient and pleasant! A short wait time for services like tire rotation can make a difference, and having someone like Darius who is pleasant and helpful adds to the positive experience. We appreciate your business. We look forward to assisting you in the future.

December 06, 2023

This dealership is always so friendly, organized and timely. Trey is super helpful and knowledgable! I trust them with my vehicle. More

by dfdh4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis, Trey….and others I just can’t remember all of their names!
Dec 07, 2023 -

Bob Howard Toyota responded

We are thrilled to hear that you had a friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 06, 2023

The service guys were stellar. .my first time in and they were fast..the guys checking me in were so sweet..I couldn’t have asked for a nicer or sweeter welcome. More

by asheborogurl7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
Dec 08, 2023 -

Bob Howard Toyota responded

It's fantastic to hear that your experience at Bob Howard Toyota was exceptional! Stellar service and a warm welcome from the staff can really set the tone for a positive experience. Fast service combined with a kind and welcoming atmosphere is always appreciated. Thank you for your business!

December 06, 2023

Trey always goes above and beyond! I love being able to contact him with any issues I have with my Camry and consistently receiving the best quality service! He’s a pleasure to work w More

by Jnmaligaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Frey
Dec 08, 2023 -

Bob Howard Toyota responded

It's fantastic to hear that you had a great experience and that Trey went the extra mile! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 05, 2023

The staff at Bob Howard Toyota was top-notch! They were able to help me when I had an emergency and the parts and service department were friendly and very helpful. More

by MSL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Dec 06, 2023 -

Bob Howard Toyota responded

We are thrilled to hear that you had a top-notch experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 05, 2023

I really like that I can schedule service online and the communication during the service is great. More

by TFW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley
Dec 07, 2023 -

Bob Howard Toyota responded

We are thrilled to hear that you had a convenient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 01, 2023

Had great experience and everyone there went out of their way to make my purchase very enjoyable. 2 vehicle I have purchased there and will go back. More

by Jeff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toni, Mark
Dec 02, 2023 -

Bob Howard Toyota responded

It's fantastic to hear about your positive experiences at Bob Howard Toyota! When everyone goes out of their way to make the buying experience enjoyable, it truly speaks volumes about our commitment to customer satisfaction. Thank you for your business!

December 01, 2023

No hassle when buying our car. But it did take longer than I thought. We were paying cash so I thought it would be simple. Probably took an hour in the finance office to just pa More

by TheMonk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt, Don
Dec 07, 2023 -

Bob Howard Toyota responded

Thank you for your feedback. I'm sorry to hear that your experience with our service was unsatisfactory. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Aaron London General Manager 405-936-8601 alondon@BobHowardAuto.com

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