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Bob Howard Toyota

Oklahoma City, OK

Overview
Reviews
Vehicles
4.4
523 Reviews
Call Dealership (405) 936-8600

12929 North Kelley Ave

Oklahoma City, OK

73131

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Showing 523 reviews

January 20, 2024

I do not appreciate the extra hour I had to sit and wait while they “inspected” my car when all I wanted was a key replacement. More

by muffin76pt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett
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Jan 23, 2024 -

Bob Howard Toyota responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 19, 2024

An hr and half for an oil change and rotation is way too long in my opinion. Turnaround time is always the problem here More

by Cheem005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
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Mar 02, 2024 -

Bob Howard Toyota responded

Thank you for bringing this to my attention. I apologize for the long wait time to have your vehicle serviced with us. I would like an opportunity to fix this and to earn your business, please contact me at alondon@BobHowardAuto.com. I look forward to speaking with you. Aaron London, General Manager

January 15, 2024

Always professional Riley was very courteous and explained what work was needed. Not pushy at all. More

by ssmithedm51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley
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Jan 17, 2024 -

Bob Howard Toyota responded

It's fantastic to hear that you had a great experience and that Riley provided courteous assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 13, 2024

David and Mark were great to work with. They explained everything well. Gave me a great deal on the Rav4 More

by Michael
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Goss
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Jan 17, 2024 -

Bob Howard Toyota responded

Congratulations on your new RAV4! We are thrilled that David and Mark provided you with a great sales experience. Our ultimate goal is your satisfaction! We are excited to help you in the future.

January 12, 2024

Fast, friendly, and excellent customer service. Even after I showed up late for appointment, I was in and out in less than 30 minutes —tire rotation and oil change. More

by amyalexisjohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley
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Jan 13, 2024 -

Bob Howard Toyota responded

It's wonderful to hear about your fast, friendly, and excellent customer service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 11, 2024

George was great to work with as usual. He communicated well and kept me informed throughout the process. More

by Tal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Dosher
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Jan 12, 2024 -

Bob Howard Toyota responded

It's fantastic to hear that you had a great experience and that George provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 11, 2024

Amazed that I didn’t have to wait a long time for the service on my car. Trey stayed on top of everything and so pleasant to work with. Thank you Trey. More

by donnaamiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey
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Jan 11, 2024 -

donnaamiller responded

Amazed that I didn’t have to wait a long time for the service on my car. Trey stayed on top of everything and so pleasant to work with. Thank you Trey.

January 09, 2024

Timely, professional and courteous service. Service was delivered much faster and thoroughly than anticipated. The service representative was knowledgeable and went above expectations to explai More

by Charles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley
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Jan 10, 2024 -

Bob Howard Toyota responded

It's wonderful to hear about your positive experience at Bob Howard Toyota! Timely, professional, and courteous service that exceeds expectations truly makes a difference. The service representative's knowledge and willingness to go above and beyond by thoroughly explaining the service performed, necessary warranty repairs, and ordered items, including the key fob, showcase our commitment to customer satisfaction. We appreciate your business. We are excited to help you in the future.

January 08, 2024

The service department has always been awesome as keeping me updated if anything is wrong with my Camry appointment was within a day More

by Michael.taticzek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Jan 10, 2024 -

Bob Howard Toyota responded

We are thrilled to hear that you had an awesome experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 06, 2024

Sales and services very efficient. Bought my car late one evening and didn’t really have time to go through everything, but when I came back, my salesman wasn’t there but another one s More

by Cariestrauch
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony
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Jan 09, 2024 -

Bob Howard Toyota responded

Congratulations on your new vehicle! We are thrilled to have provided you with an efficient sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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