Bob Howard Toyota
Oklahoma City, OK
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Bob Howard used to be a great dealership. Bought my truck new from them 11 years back. Over the years the dealership has gone downhill. The service department especially. Many of the advisors Bought my truck new from them 11 years back. Over the years the dealership has gone downhill. The service department especially. Many of the advisors are rude and when you ask questions, they treat you like you have no right to question them. You rarely even have the same advisor when you bring your vehicle in for service. And, the service costs…..! I used to be a happy customer but not anymore. Sad! More
The people that I dealt with were so very nice, helpful, courteous and answered all my questions that I had. Love my new ride💖 courteous and answered all my questions that I had. Love my new ride💖 More
Thomas in preowned was very attentive and helpful. He even said he would mail me a duplicate key fob, as there was only one. Only thing I didn't get was a full tank of gas. Overall, a great experie He even said he would mail me a duplicate key fob, as there was only one. Only thing I didn't get was a full tank of gas. Overall, a great experience. More
Got my car in and preform all requested maintenance in timely manner. Only problem was getting car when to pick it up. No one at chasier counter. Had to wait 45 mins for service manager to get free to ca timely manner. Only problem was getting car when to pick it up. No one at chasier counter. Had to wait 45 mins for service manager to get free to cash out and get keys. That was only problem pleased with everything else. More