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Bob Howard Toyota

Oklahoma City, OK

4.4
523 Reviews

12929 North Kelley Ave

Oklahoma City, OK

73131

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Showing 523 reviews

February 07, 2024

Best oil change service I've ever gotten from Bob Howard in and out and 15 minutes More

by Stdavis1159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey
Feb 08, 2024 -

Bob Howard Toyota responded

That's fantastic to hear about your quick and efficient oil change service experience at Bob Howard Toyota! We're glad to have provided you with such a fast and convenient service. Thank you for choosing Bob Howard Toyota, and we look forward to serving you again in the future!

February 07, 2024

Fair assessment of my vehicle every time I take it in. Some times a bit pricy but they do a good job. Would recommend More

by ahumphery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Feb 10, 2024 -

Bob Howard Toyota responded

We appreciate your feedback and recommendation! It's great to hear that you consistently receive a fair assessment of your vehicle when you take it in. We're glad to know that overall, you feel we do a good job. Thank you for choosing our services, and we look forward to serving you again in the future!

February 02, 2024

Bob Howard used to be a great dealership. Bought my truck new from them 11 years back. Over the years the dealership has gone downhill. The service department especially. Many of the advisors More

by Bob
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t recall the names
Mar 23, 2024 -

Bob Howard Toyota responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 19, 2024 -

Bob Howard Toyota responded

Thank you for bringing this to my attention. I apologize that your experience with service has been unpleasant. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Aaron London General Manager alondon@BobHowardAuto.com

February 02, 2024

George was great help, very friendly and informative. I have always had great service at Bob Howard More

by Bhisey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Feb 04, 2024 -

Bob Howard Toyota responded

It's fantastic to hear that you had a great experience and that George provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

February 01, 2024

The people that I dealt with were so very nice, helpful, courteous and answered all my questions that I had. Love my new ride💖 More

by Calamity
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitesh Gandhi and can’t remember the other guys names
Feb 03, 2024 -

Bob Howard Toyota responded

We're thrilled to hear about your positive experience! Being nice, helpful, courteous, and addressing all your questions are priorities for us. We're glad you love your new ride! Thank you for choosing us!

January 31, 2024

Aaron, the general manager is the absolute best. And our salesman Sonny was the easiest to work with you could ask for More

by r_sudderth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sonny… Aaron
Feb 01, 2024 -

Bob Howard Toyota responded

Thank you for your positive feedback! It's wonderful to hear that Aaron, the general manager, and Sonny, your salesman, provided excellent service. We appreciate your business, and we're here for you anytime you need assistance!

January 30, 2024

Thomas in preowned was very attentive and helpful. He even said he would mail me a duplicate key fob, as there was only one. Only thing I didn't get was a full tank of gas. Overall, a great experie More

by Tom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas
Feb 01, 2024 -

Bob Howard Toyota responded

We're pleased to hear that Thomas in Preowned provided attentive and helpful service during your experience. We appreciate your feedback and hope to continue providing great service for you. Safe driving!

January 29, 2024

Awesome service and experience every time I have take my Tacoma in for service. Or assistance. More

by rscottwindsor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian
Jan 30, 2024 -

Bob Howard Toyota responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 28, 2024

Did a great job. Would be nice if they had the key fob in stock when they send you notification that it is ready. More

by Brent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No name
Jan 30, 2024 -

Bob Howard Toyota responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 21, 2024

Got my car in and preform all requested maintenance in timely manner. Only problem was getting car when to pick it up. No one at chasier counter. Had to wait 45 mins for service manager to get free to ca More

by Pence.baroid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey and service manager can’t remember his name
Jan 26, 2024 -

Bob Howard Toyota responded

Thank you for your feedback, and we apologize for the inconvenience you experienced during the pickup process. We appreciate your patience and understanding. We'll certainly address this issue to ensure a smoother and more timely service experience in the future. We value your input and are here to improve your experience. Safe travels!

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