Bob Howard Toyota
Oklahoma City, OK
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Devon service writer and his twin brother are awesome. They took care of me from the time I rolled in. They made me feel welcome and informed. I would be proud to have them as my employees. They took care of me from the time I rolled in. They made me feel welcome and informed. I would be proud to have them as my employees. More
Well organized - experienced and professionally done. Wife is very happy - so life is good. Prices fairly and speak to you directly and show. Work that needs tobe done - then show you the completion. Wife is very happy - so life is good. Prices fairly and speak to you directly and show. Work that needs tobe done - then show you the completion. Even fixed one of my wives low tires. Above and beyond - great service. More
I usually have a very good experience, but today was terrible. I was told it would be an hour and a half wait yet I waited 2 1/2 hours. The advisor never checked in with me during the entire wait. I dec terrible. I was told it would be an hour and a half wait yet I waited 2 1/2 hours. The advisor never checked in with me during the entire wait. I declined a service and when I was paying my bill he walked by and said that was too bad because the technician told him my coolant was low. I asked for clarification as to how low. He returned, saying it was moderate. If I was at risk of hurting my engine because the level of the coolant, I would have expected him to have a verbal conversation with me before I paid. Everything is automated now, which is good and bad. I have 50,000 miles on my vehicle and every 5000 miles the tires have always been rotated. This time they were not without any explanation as to why until I called later to inquire. Overall, just a poor experience with this advisor. If this was my first service work, I wouldn’t be going back. More
Great service they communicated through tge entire process. The service provider gave excellent customer service and I would recommend getting your service done here process. The service provider gave excellent customer service and I would recommend getting your service done here More