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Bob Howard Toyota

Oklahoma City, OK

4.4
523 Reviews

12929 North Kelley Ave

Oklahoma City, OK

73131

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Showing 523 reviews

February 23, 2024

Very helpful, understanding, and patient. Thanks for all you do! Always willing to work with the customer! More

by Mattgarcia2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Feb 25, 2024 -

Bob Howard Toyota responded

You're very welcome! We're delighted to hear that you found our team to be helpful, understanding, and patient. It's our pleasure to work with customers and ensure their needs are met. We appreciate your kind words and the opportunity to serve you. Thank you for choosing us, and we look forward to continuing to meet your automotive needs!

February 22, 2024

The worst experience in my life buying a car. Vehicle had bad breaks.Bad business! More

by J7ng
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
No title for 5 months. Tha sales person would not call me back.
Apr 04, 2024 -

Bob Howard Toyota responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 26, 2024 -

Bob Howard Toyota responded

Thank you for bringing this to my attention. I apologize that your recent car buying experience was anything but satisfactory. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Aaron London General Manager alondon@BobHowardAuto.com

February 21, 2024

Devon service writer and his twin brother are awesome. They took care of me from the time I rolled in. They made me feel welcome and informed. I would be proud to have them as my employees. More

by Canadajandl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon and his brother.
Feb 24, 2024 -

Bob Howard Toyota responded

Thank you for the kind words about Devon and his twin brother! We're thrilled to hear that they provided you with excellent service and made you feel welcome and informed. We appreciate your positive comments and the opportunity to serve you!

February 20, 2024

Absolutely Wonderful and extremely professional! ! Very courteous and friendly. Very clean and well organized environment. More

by aikido333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George.
Feb 24, 2024 -

Bob Howard Toyota responded

We're delighted to hear that you had an absolutely wonderful and extremely professional experience with us! Providing a courteous and friendly environment is important to us, and we're glad that you found our facility clean and well-organized. Thank you for choosing us, and we appreciate your positive feedback!

February 20, 2024

Well organized - experienced and professionally done. Wife is very happy - so life is good. Prices fairly and speak to you directly and show. Work that needs tobe done - then show you the completion. More

by Halesteve65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint
Feb 24, 2024 -

Bob Howard Toyota responded

We're delighted to hear that you had a well-organized, experienced, and professionally done service experience! It's fantastic that your wife is happy, and the fact that they went above and beyond by fixing a low tire showcases great service. We appreciate your positive feedback about the fair pricing, direct communication, and transparency in showing the work that needs to be done and its completion. Thank you for choosing us, and we're glad to hear that life is good!

February 14, 2024

Julian was my service rep. Knowledgeable and efficient. Pleasure to work with him to get my RAV 4 repaired More

by Grsctt78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian
Feb 16, 2024 -

Bob Howard Toyota responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 14, 2024

I usually have a very good experience, but today was terrible. I was told it would be an hour and a half wait yet I waited 2 1/2 hours. The advisor never checked in with me during the entire wait. I dec More

by Sharonfulton1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Curtis
Apr 04, 2024 -

Bob Howard Toyota responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 27, 2024 -

Bob Howard Toyota responded

Thank you for bringing this to my attention. I apologize that your visit took longer than expected and that experience was unpleasant. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Aaron London General Manager alondon@BobHowardAuto.com

February 12, 2024

They were very upfront with what the problem probably was and fixed it. I was satisfied. More

by fmuskrat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Feb 13, 2024 -

Bob Howard Toyota responded

We are glad to hear that you had a positive experience and that the issue with your vehicle was addressed to your satisfaction. We're here to help!

February 11, 2024

Great service they communicated through tge entire process. The service provider gave excellent customer service and I would recommend getting your service done here More

by Steveends
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis
Feb 13, 2024 -

Bob Howard Toyota responded

Thank you for taking the time to share your positive experience! We're delighted to hear that you received great service and effective communication throughout the process. Providing excellent customer service is our priority, and we appreciate your recommendation. We look forward to serving you again in the future! Safe travels!

February 10, 2024

First time there so we will see what happens when I go back to get more service done. More

by in2az2okc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
haley
Feb 13, 2024 -

Bob Howard Toyota responded

We appreciate you choosing us for your service needs! We're here to ensure your experience is positive, and we look forward to assisting you with any future service. Safe travels!

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