Bob Howard Toyota
Oklahoma City, OK
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Brain morris was my advisor! He is exceptional, my appointment wasn’t in the system, whoever booked it dropped the ball. Called dealership got connect with Brian, he got me in, g He is exceptional, my appointment wasn’t in the system, whoever booked it dropped the ball. Called dealership got connect with Brian, he got me in, got my car diagnosed. Got the part ordered. This dealership does not charge for diagnostic like others do. Brian is an exceptional advisor and I will be recommending him to everyone I meet. More
Brett Huber was very helpful while a major part was ordered for my car. He informed me every week about when the major part would arrive at Bob Howard. I thank him for his patience. ordered for my car. He informed me every week about when the major part would arrive at Bob Howard. I thank him for his patience. More
Fast and easy. Morris was very helpful. Got my car in and quoted me 10 days, it was done in 5! Not to mention I had to make a warranty claim for this particular rep Morris was very helpful. Got my car in and quoted me 10 days, it was done in 5! Not to mention I had to make a warranty claim for this particular repair and they took care of all of the leg work for me. More
I have to apologize for the delay of this review! On April 4, i woke up to Schedule a appointment for a oil change, thinking i would at least have to get in the next day however one was available! Wh On April 4, i woke up to Schedule a appointment for a oil change, thinking i would at least have to get in the next day however one was available! When I arrived 7 minutes late I was checked in within 5 minutes. Mr Michael Wolverton gave the spill about the coffee, doughnuts and how the service would go! And just like he said it did! I expected recommendation for certain services from my last visit and the same ones came up again via text (as he told me) "the sooner you respond, the sooner we can get started with your services " no sooner than I completed the report he was there to make me aware that it would be time consuming and offered me to go home for my much needed rest seeing that I mentioned that i work Till midnight! I was so impressed with my service, as we walked toward the curb for my Uber he wanted be sure that I didn't leave my "Switch"(not mine) he then schooled me about maybe getting into a switch but I digress! I ubered home, thought about one service that I should have had done, called him and he was able to get it in as well!!! I received a text to let me know that my car was ready for pickup, I responded and within 10 minutes I was headed back to the dealership, got there to find Michael having lunch without missing a beat he says come share my lunch it wasn't chicken so I passed lol lol but he tried to insist that i at least have some fries sincerely! What a guy! I felt like a good friend or family member!! And as we were heading to the cashier he asked if it would be ok wash my car and within 5 minutes I was on my merry way! Feeling the care and concern of Michael and the favor of God, cause He loves me like that! Oh I left out i was singing Michael 's praises to my sister b4 i got back to my car! Absolutely incredible, impressive and impeccable service! I could not have had better a experience! Thanks so much guys!! More
Nice and very professional staff,discuss with you vehicle problems and finish work on time.I will recommend this dealership for service and buying vehicle problems and finish work on time.I will recommend this dealership for service and buying vehicle More