Bob Howard Toyota

I have had a very good experience in the past, but today was terrible. I took my vehicle in for 95000 miles service and was told it would be an hour and a half wait. I waited 6 1/2 hours. The advisor never was terrible. I took my vehicle in for 95000 miles service and was told it would be an hour and a half wait. I waited 6 1/2 hours. The advisor never checked in with me during the entire wait. Additionally, my vehicle I will not return to this service center again. More

Curtis is always attentive, accommodating and communicates often to let me know my service options. Somehow he makes an average oil change something to look forward to?!? communicates often to let me know my service options. Somehow he makes an average oil change something to look forward to?!? More

The workers at bob Howard are always nice and very helpful. The mechanics have done an awesome job with my pickup. Will continue to bring my truck to bob Howard for my maintenance. helpful. The mechanics have done an awesome job with my pickup. Will continue to bring my truck to bob Howard for my maintenance. More

We were greeted and treated with such professionalism and courtesy throughout our transaction!! They kept us informed, explaining everything as we went along. We bought our car at Bob Howard and have had i courtesy throughout our transaction!! They kept us informed, explaining everything as we went along. We bought our car at Bob Howard and have had it serviced there since purchasing in 2018. Couldn’t be more satisfied! More

George, the Service Advisor, did an excellent job of explaining their recommendations, and giving me options. explaining their recommendations, and giving me options. More

Great service and personnel. Can’t say enough about you guys. Makes for a great experience Can’t say enough about you guys. Makes for a great experience More

Taking car back now for fourth time. Had no break issues when took car in for other repairs. Suggested break fluid. Agreed to do it. Now issue after issue and wanting more money. Had no break issues when took car in for other repairs. Suggested break fluid. Agreed to do it. Now issue after issue and wanting more money. More

I spent $2500 on an oil leak and brakes yesterday and they handed me my keys and told me my car was “over there”. It wasn’t. They didn’t wash my car, again. Every time I go I say I won’t come back. they handed me my keys and told me my car was “over there”. It wasn’t. They didn’t wash my car, again. Every time I go I say I won’t come back. More

Service was great except when car was purchased I was told I would always get a car wash did not get the wash. told I would always get a car wash did not get the wash. More

Oil change took 3 hr with an appointment. Way too long. Management needs to take action Way too long. Management needs to take action More