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Bob Howard Toyota

Oklahoma City, OK

4.4
523 Reviews

12929 North Kelley Ave

Oklahoma City, OK

73131

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Showing 523 reviews

June 06, 2024

Their services are top notch and communication with the service department was awesome. No issues with the repairs and got a service at a reasonable price. More

by rdunkerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley and Michael
Jun 08, 2024 -

Bob Howard Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 04, 2024

Thomas Helped me out on picking my New to me 2019 Toyota Tundra SR5, made it quick and easy for me to get in and out with it. Knows so much and will be returning to do all my service visits to Bob howard to More

by Denzelf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas
Jun 07, 2024 -

Bob Howard Toyota responded

Hi Denzelf, we're happy to hear you had such a positive experience with Thomas! Feel free to reach out to us if you need anything. Have a wonderful day.

June 01, 2024

Had routine check up on 9000 mi, 2023 4Runner. The service department forgot to put the drain plug in and by the time all of the oil had drained out and check engine light came on, stranded in mi More

by Richard
Workmanship
Recommend Dealer
No
Employees Worked With
Dont remember
Jun 18, 2024 -

Bob Howard Toyota responded

Richard, Thank you for allowing us the opportunity to address the concerns you raised about your recent service with us. Your business holds great significance for us, and we genuinely hope and trust that we will successfully resolve the matter to your utmost satisfaction. Should you require any add itional support in the future, feel free to reach out. Your ongoing satisfaction remains our foremost priority, and we are readily available to assist whenever you may need us. Royce Vorel Service Manager rvorel@BobHowardAuto.com

June 01, 2024

Bob Howard Toyota is an efficient dealership, offering good service, pleasant waiting area, and helpful associates. Having different areas in which to rest, work at a table, watch tv and enjoy refreshment More

by mkbrueggen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pleasant and helpful
Jun 07, 2024 -

Bob Howard Toyota responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 29, 2024

Curt was excellent in his customer service and status updates. He was welcoming and consistent in his communications regarding service needs. Curt also took time out to update on second car repair time More

by Gladys
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt
May 30, 2024 -

Bob Howard Toyota responded

That's wonderful to hear! Curt is delighted that he could provide you with excellent customer service and keep you updated on your service needs and repair timeline. Thank you for choosing us!

May 23, 2024

I appreciate that the staff worked between two of their dealerships to get me the car I needed. More

by NMS42
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sal Martinez, Jared
May 24, 2024 -

Bob Howard Toyota responded

Congratulations on your new vehicle! We're thrilled to have delivered an exceptional sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

May 21, 2024

The customer service the past two years bringing my vehicle in for oil changes has never been great, but when I purchased and paid cash in full for it in September of 2022, I also purchased the service More

by Claudia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Haley, Michael
May 23, 2024 -

Bob Howard Toyota responded

Thank you for your feedback about your vehicle receiving a car wash with brushes because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? London Aaron, General Manager alondon@BobHowardAuto.com

May 21, 2024

The service here is excellent! Riley really takes care of you and provides personalized service. She answers all of your questions and anticipates your every need! More

by Jennifer Bottorff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley Basford
May 22, 2024 -

Bob Howard Toyota responded

We're delighted to learn about your positive experience and the great assistance provided by Riley! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 19, 2024

Everytime I have my vehicles serviced at Bob Howard Toyota is the best service experience I have ever had. Even when it's news you don't want to hear everyone is compassionate and helpful to resolve yo More

by tobysullivan36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret..Lucas Service Manager...George....Curt....Everyone in the drive.
May 22, 2024 -

Bob Howard Toyota responded

We're thrilled to hear that you consistently have the best service experience at Bob Howard Toyota! Our team values compassion and strives to resolve any issues with care and efficiency. Thank you for your kind words and for choosing us for your vehicle service needs.

May 15, 2024

This is where I take my 2022 4Runner for all service and maintenance needs. Curtis and Michael are so knowledgeable and courteous they make it a pleasure to be there! More

by Trish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael, Curtis
May 17, 2024 -

Bob Howard Toyota responded

We're delighted to learn about your positive experience and the great assistance provided by Curtis and Michael! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

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