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Bob Howard Toyota

Oklahoma City, OK

4.5
519 Reviews

12929 North Kelley Ave

Oklahoma City, OK

73131

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Showing 519 reviews

November 20, 2024

Bob Howard’s service is excellent. They are well organized and very efficient. The work is always completed in a timely manner. More

by DC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaiden Kendric
Nov 21, 2024 -

Bob Howard Toyota responded

Hi, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 19, 2024

Dealership is staffed with knowledgeable, friendly,helpful personal. The work is done well in a efficient manner. More

by Ltaylor032851
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert
Nov 21, 2024 -

Bob Howard Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Howard Toyota! We are always more than happy to assist you if anything else comes up. Take care!

November 15, 2024

Albert provided great customer service. I appreciated that the recommended services were realistic. The recommendations were ranked needs attention, or may need attention. I was very happy More

by LRoss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert
Nov 18, 2024 -

Bob Howard Toyota responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 14, 2024

The Service Department was seamless and easy to work with when it came to scheduling service work for the recalls on my 2023 Tundra! More

by pacificislander66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett
Nov 18, 2024 -

Bob Howard Toyota responded

Hi, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

November 14, 2024

Friendly emplpyees. Got me in and out quick. Faster than usual. Will use them again. More

by bmwinstead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Nov 18, 2024 -

Bob Howard Toyota responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

November 13, 2024

I like it when the advisor listens and do exactly what you are there to do. More

by manudu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley
Nov 14, 2024 -

Bob Howard Toyota responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bob Howard Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 13, 2024

Timely and professional. I recommend them for those who value high level service and professionalism. More

by scottstreller
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett and Dmarius
Nov 14, 2024 -

Bob Howard Toyota responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 13, 2024

6-13-24 purchased first Toyota. Rating 2 1/2 stars. Wife wrecked car & need to replace plus my sinus infection was not ideal for buying car and ended up paying too much. That is on More

by gmoore19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rudy - F&I guy?
Nov 15, 2024 -

Bob Howard Toyota responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Aaron London General Manager alondon@BobHowardAuto.com

November 10, 2024

Staff was very professional. They were able to dx the problem and give very reasonable cost to fix the problem. They stay in touch with me during every step. More

by Ishaqmuhammad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaya Salamat.
Nov 12, 2024 -

Bob Howard Toyota responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 09, 2024

Took vehicle in for 4 wheel alignment, oil change and tire rotation. Next day took to Firestone for new tires and they advised we needed a 4 wheel alignment in which I advised we had one yesterday at B More

by diannmoran
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Billy Frey
Nov 13, 2024 -

Bob Howard Toyota responded

Thank you for bringing this to my attention and we appreciate the feedback. I apologize for the incomplete service you received as that should not have happened. I would like the opportunity to learn more and make this right. Please contact me at your convenience so I can be of assistance. Aaron London General Manager alondon@BobHowardAuto.com

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