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Bob Howard Nissan

Oklahoma City, OK

Overview
Reviews
4.6
426 Reviews
Call Dealership (405) 478-5380

13200 Broadway Ext

Oklahoma City, OK

73114

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Showing 426 reviews

November 18, 2024

We brought our 2014 Nissan in for transmission service. They didn’t actually perform the transmission valve body adaptation and relearn we asked. The bill states they did a throttle body calibration. The p More

by dchutching
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who the tech was.
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Nov 21, 2024 -

Bob Howard Nissan responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Jay Haider General Manager jh aider@bobhowardauto.com

November 18, 2024

The service was great, the customer service was outstanding, they took care of my truck and gave me recommendations but no hard sales. More

by Blkwolf33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Nov 21, 2024 -

Bob Howard Nissan responded

H, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Howard Nissan! We are always more than happy to assist you if anything else comes up. Take care!

November 17, 2024

Always awesome, thanks so much, Robert for your outstanding customer service and always your helpfulness... 😊 More

by Ms Amber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Tibbs
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Nov 19, 2024 -

Bob Howard Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bob Howard Nissan. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 16, 2024

Great customer service, would recommend to anyone. Didn’t even have to bring in a Nissan for their help. More

by minimeeshy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Stafford
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Nov 19, 2024 -

Bob Howard Nissan responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 14, 2024

Charles and Jay went above and beyond to make the buying process easy and within my budget. More

by shimmers773
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles, Jay, Scottie
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Nov 18, 2024 -

Bob Howard Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 11, 2024

I liked Cynthia she was personable and seemed honest. The only thing that was negative was the time it took to complete the desl More

by brendaalley14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cynthia Nelson
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Nov 13, 2024 -

Bob Howard Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 04, 2024

Friendly and attentive staff. Performed service within a reasonable amount of time. They keep you very informed about the progress of the work. Highly recommend. More

by T. Clark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
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Nov 06, 2024 -

Bob Howard Nissan responded

Hello, thank you; we appreciate your feedback! Thanks again for the recommendation, and have an amazing day!

November 03, 2024

There was a time when the floor was swept and left clean. The extra steps for customer service have gone by the wayside. Mine had mud on drivers side. For my cost a little extra effort would have a great rev More

by admirepamela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
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Nov 06, 2024 -

Bob Howard Nissan responded

I appreciate the feedback and thank you for bringing this to my attention. We aim to provide the highest quality of service for our customers so this should not have happened. I would like to hear more about your experience and work towards providing a resolution. Could you contact me directly at your earliest convenience? I look forward to speaking with you. Jay Haider General Manager jhaider@BobHowardAuto.com

November 01, 2024

This dealership had a great selection and a friendly team. Had a very good experience buying a new car. More

by cathystrat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fredrick Keller & Elliot
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Nov 05, 2024 -

Bob Howard Nissan responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

October 29, 2024

Fast and reliable service. Very knowledgeable staff. The crew at Bob Howard Nissan is very helpful. More

by bbuell7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot
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Nov 01, 2024 -

Bob Howard Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

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