Bob Howard Nissan
Oklahoma City, OK
Filter Reviews by Keyword
By Type
Showing 619 reviews
I believe the oil change time is too long. I had an appointment at 10am and it took a hour and a half. It doesn’t take that long for a small car. Especially since there were two techs working I had an appointment at 10am and it took a hour and a half. It doesn’t take that long for a small car. Especially since there were two techs working on it. The other issues is I approved a $10 tire rotation. When checking out I was charged $14.50. I was advised it was for labor to put in washer fluid and other fluids. This was not told to me before being done. More
Jason, my service representative, went above and beyond to take care of a stressful situation. He and Allen made sure that I was taken care of, and were exceptionally friendly and courteous. I will be retu to take care of a stressful situation. He and Allen made sure that I was taken care of, and were exceptionally friendly and courteous. I will be returning to this location for other needed repairs, mostly because of the excellent service. More
Just an oil change and tire rotation, but they found a problem with the lug nuts and fixed it under warranty. They kept us informed every step of the way. problem with the lug nuts and fixed it under warranty. They kept us informed every step of the way. More

