Bob Howard Nissan

Thanks , Oil change service Thanks for the great service, prompt and friendly. Very satisfied JCL Chad also informed me of a recall, and to call for an appointment to fix the Thanks for the great service, prompt and friendly. Very satisfied JCL Chad also informed me of a recall, and to call for an appointment to fix the problem . Your review needs to be at least twenty five words long ?? Now does that make you happy ??? More

Outside the dealership . We bought 2017 Murano didn't have leather seats at the time,paid more for leather have taken it back three times to have things fixed correctly. A . We bought 2017 Murano didn't have leather seats at the time,paid more for leather have taken it back three times to have things fixed correctly. And getting ready to take it back again. The first vehicle I have bought brand-new should have Boughtwith leather seats already in it. Really disappointed . The sales person was great at Bob Howard Nissan that wasn't the problem it was the company they sent the vehicle to to have the seats replaced with leather More

Dishonest on interest rates and price Went in to buy a nissan altima. Credit scores are in the 800's. Told them the best my bank did on auto rates was 4.5% so wanted to look into Nissan Went in to buy a nissan altima. Credit scores are in the 800's. Told them the best my bank did on auto rates was 4.5% so wanted to look into Nissan 0% rate. Came back and told me I qualified for 4.25% so they could do better than my bank. I said I think I would qualify for 0% or near 0%. Told me that was the best they could do. I decided to leave and as I walk out they tell me get me 0% now. Also offered considerably over what was advertised for the car on the internet and told me that the internet prices were different than the actual prices. Although they offered me what I wanted as i left I decided they were too dishonest to give any money. i will say I have used their service department before and they do a good job. More

Great experience is hard to have a good experience when shopping for a car due the that process is usually long and exhausted but this particular dealership made it is hard to have a good experience when shopping for a car due the that process is usually long and exhausted but this particular dealership made it easy and less stressful then what I expected to be, friendly salesman and friendly staff in general! More

Friendly and compromising Don't prefer to buy cars, it's a hassle and high pressure. Our salesman was able to be reasonable in our negotiation and professional the entire time Don't prefer to buy cars, it's a hassle and high pressure. Our salesman was able to be reasonable in our negotiation and professional the entire time. Same to be said with our finance guy. Very nice people, I didn't feel I was taken advantage of, and I usually do when I buy a car. More

Excellent and fast I just stopped by to set up an appointment but they were able to take care of me immediately. Everyone was very nice. I got out in a very timely fa I just stopped by to set up an appointment but they were able to take care of me immediately. Everyone was very nice. I got out in a very timely fashion More

8:28PM My sales team was amazing. Took great care of me. James the salesman made sure I got everything I needed on my vehicle. Mike the manager was vey pers My sales team was amazing. Took great care of me. James the salesman made sure I got everything I needed on my vehicle. Mike the manager was vey personable. More

Service Advisor Experience Excellent experience with service advisor Chad Dear ..... He was very attentive and let me know of my status throughout the service. He also took me t Excellent experience with service advisor Chad Dear ..... He was very attentive and let me know of my status throughout the service. He also took me through the payment process and escorted me to my car when everything was done. He made my service experience something very positive...Thanks Chad...! More

Part went out in our SUV and they replaced it. feed us Would recommend them! Though it took a while to fix our SUV, they feed and and we're very nice and David went out of his way! Thank you! On the road t Would recommend them! Though it took a while to fix our SUV, they feed and and we're very nice and David went out of his way! Thank you! On the road to Louisiana!! More

customer service needs work Job was completed but took to long to complete 9 days for steering to be replaced was a bit much. Customer service could be improved with giving custo Job was completed but took to long to complete 9 days for steering to be replaced was a bit much. Customer service could be improved with giving customer calls on what is happening. The customer should not have to call them selves daily. More