Bob Howard Nissan

I just bought a used car from this dealership, the car we bought broke down the very next morning. I called the dealership as well as sent them an email explaining the problems with the car. I told them I wa bought broke down the very next morning. I called the dealership as well as sent them an email explaining the problems with the car. I told them I wanted my trade back and they notified me they sold my trade the same night and they would be happy to put us into another car. I have made several trips to the dealership to look at other cars only to be disappointed because all of the cars should be on buy here pay here lots. They needed interior work, body work, front end work, electronics repairs and more. The management were very nice but I could tell they were tiring of me and wanted me gone. the trade in we had was a nice dependable car and they made good money on the sale (the salesman told me what it went for) and they still pushed the clunker we originally bought on us. They say they fixed the car but they will only will give a trade in value on the car instead of a direct trade for another car that is dependable. Stay away, they are untrustworthy. Kevin More

After having had many bad experiences with car dealers in the OKC metro area I've become more than a little jaded, but I have to say Jack and the staff at Bob Howard Nissan are awesome! Jack gave us the roo the OKC metro area I've become more than a little jaded, but I have to say Jack and the staff at Bob Howard Nissan are awesome! Jack gave us the room to look at every car we wanted and make an informed decision, never once pressured us to buy, was very knowledgeable, and above all was someone I felt I could actually trust to sell me a quality vehicle (we opted for a used Toyota Rav4 and got a great deal!). I've been elsewhere in this area, mainly in Norman where we live, and almost walked out of several dealerships in the middle of a deal from being screwed around with shady salesmen playing numbers games. Not once did I feel like Jack was trying to take advantage of us or trying to benefit his own bottom line. The man is truly a credit to the auto-sales industry and I strongly recommend paying him a visit when you're shopping for your next car. To put this in perspective - while we were waiting in the showroom to meet with the finance people I actually texted a friend to let him know how great the experience had been - how many of you can say that? More

I would like to review Bob Howard Nissan Service Dept (Edmond, OK). My Wife and I have spent about $65,000 on 2 new vehicles (350z and 3.5se Altima), and repairs at Bob Howard Nissan. The sales crew (Edmond, OK). My Wife and I have spent about $65,000 on 2 new vehicles (350z and 3.5se Altima), and repairs at Bob Howard Nissan. The sales crew did a phenomenal job with us....then to have a bunch of unprofessional, untrustworthy and flippant service folks treat us with contempt and condescension?! I think not. We will absolutely avoid Bob Howard Nissan Service at ALL costs in the future. I will be posting this rant with Nissan USA also. When customers spend THAT kind of money with a company, it's not too much to ask for common courtesy and and plain decency from the company in return. On the last visit (today), they offered to change the in-cabin micro filter on our Altima for $79 before tax. I did 3 minutes of research, and purchased the filter for $31 shipped from the internet, and will remove the 2 screws and screen myself. I can't believe that a company would have such poor management that they would allow their customers to be price-gouged at this level. 20% on a mark up?...expected.... over 200%?! Criminal. Bob Howard....you just lost 2 die hard Nissan customers....and, hopefully, anyone that else I can inform! More