Bob Howard Nissan
Oklahoma City, OK
Filter Reviews by Keyword
By Type
Showing 387 reviews
I like Bob Howard Nissan dealership Their salesmen are helpful and very friendly. Especially Don who served us. He answered my every question I wanted to know. He helped me set up the pr Their salesmen are helpful and very friendly. Especially Don who served us. He answered my every question I wanted to know. He helped me set up the programs more than I asked. He is very responsible, very patient, very friendly. More
Be Careful I had a rocky at best relationship with this dealership. My original salesman Sterling made a deal and changed it after i drove 4.5 hours to get the c I had a rocky at best relationship with this dealership. My original salesman Sterling made a deal and changed it after i drove 4.5 hours to get the car I already had a deal on and wasn't even there when I arrived. The person that was really great to me and help tremendously was Tony Knight. This guy was very courteous and did everything to help. Sadly, deal fell through because of an a sales manager that treats the customers poorly and doesn't honor deals. So, I complained on every social media and got in contact with the GM. The GM still sided on the fact that I was lying, not his salesman but honored the original price plus their $500 document fee. If working with this dealership make sure you get everything in writing beforehand. Im sad to say that the dealership was not apologetic and left me with the feeling that they believe I lied about a deal their salesman made. It was obvious that one of their people made a mistake and was covering for it. If working with Bob Howard Nissan, I would strongly suggest that you work with Tony Knight, because he honored everything he said to me and seemed to have the utmost integrity. More
New Car Tampered with...??? Couldn't even give it 1 star. My new 2015 Sentra came with a 2 year old navigation system SD card installed (version 4.0 instead of 6.0) - something w Couldn't even give it 1 star. My new 2015 Sentra came with a 2 year old navigation system SD card installed (version 4.0 instead of 6.0) - something which Nissan says is impossible - and I can't get management at Bob Howard to return my calls. Will definitely report the dealer to Nissan corporate! More
Poor Experience You'll think you'll have a deal but suddenly they're asking for much more just as you are about to pay (and you've already spent several hours there). You'll think you'll have a deal but suddenly they're asking for much more just as you are about to pay (and you've already spent several hours there). Certainly don't bother taking a trade in, they'll offer 1/4th the value of the car, compared to the other dealerships 1/2 to 3/4. More
I loved my car shopping experience at Bob Howard Nissan! Big big compliments to Jessica Spence and Mark Samson on their perfect customer service! Both of these car sales professionals helped me during my car Big big compliments to Jessica Spence and Mark Samson on their perfect customer service! Both of these car sales professionals helped me during my car shopping process, and they were both so pleasant to work with. Nice and helpful as could be! I also spoke with 3 different managers at Bob Howard Nissan, and all were great! I appreciate everyone who helped me here, and allowed me to have such a pleasant car shopping experience. Thank you for the excellent customer service! More
By and large, good, but disappointing because didn't do deal Although I didn't buy a car here, I wanted to write a review to compliment Will Bowden, a sales representative. I do my own research and am very del Although I didn't buy a car here, I wanted to write a review to compliment Will Bowden, a sales representative. I do my own research and am very deliberate about buying a car. I take my time. Will was fine with that and never applied any pressure and that made me want to buy from him. Unfortunately, I appeared to have frustrated Tom, the new car sales manager. I got an offer that was a little better than a very good counteroffer that Tom had extended to me. I gave them an opportunity to match it (with actually a car having a little more equipment AND a little more money) but Tom passed. They didn't have to beat it. I wanted to buy the car here because of Will. I'd buy from Will at any dealer. Let Will help you. Good luck with Tom. Sure he's a fine enough fellow just seemed as though we couldn't get on the same sheet. This is the only reason that you see some average ratings from me instead of good or excellent. More
Loving my Altima!!!!! Wanted to take some time and mentioned Mark Samson for his outstanding service when I purchased my 2013 Altima. The process was quick and very profess Wanted to take some time and mentioned Mark Samson for his outstanding service when I purchased my 2013 Altima. The process was quick and very professional. Mark really treats his customers as a friend and makes the experience of buying a car very easy. I'll be sure to send people I know who are in the market for a new car to Mark because I trust he will be just as great to them as he was with me. Thanks Mark for working hard to get me this AWESOME car and for making me feel like I was #1. More
A Breeze Made car buying fun! Mark is an outstanding salesman. Many options and offers but they are willing to accept your word when you tell them no. Never pu Made car buying fun! Mark is an outstanding salesman. Many options and offers but they are willing to accept your word when you tell them no. Never pushy. Genuinely happy for us! More
Billy Bowden was a great help and made the process painless I purchased a new Nissan Rogue. Bob Howard had a good selection, and Billy Bowden was a great help. This dealership got me in and out quickly. I purchased a new Nissan Rogue. Bob Howard had a good selection, and Billy Bowden was a great help. This dealership got me in and out quickly. More
Very good saleman I am very please of your salesman Mark Samson was very helpful to me to find the right automobile for me that i love very much. I am very please of your salesman Mark Samson was very helpful to me to find the right automobile for me that i love very much. More