Bob Howard Nissan

Highly Recommend Thank you. Thank you. Thank you. I never dreamed buying a car would be this easy!I highly recommend this dealership and my salesman Austin!!! This pro Thank you. Thank you. Thank you. I never dreamed buying a car would be this easy!I highly recommend this dealership and my salesman Austin!!! This process was smooth and easy. More

Purchase of a new car I had a great experience at Bob Howard I want to thank them for all their help. No beating around the bush I felt like they took care of all my conce I had a great experience at Bob Howard I want to thank them for all their help. No beating around the bush I felt like they took care of all my concerns. Great staff to work with. More

BEST Customer Service by FAR We always purchase our cars from Bob Howard. We are currently on our 5th Nissan and it is always hassle free. The sales manager Mike McClellan was ver We always purchase our cars from Bob Howard. We are currently on our 5th Nissan and it is always hassle free. The sales manager Mike McClellan was very professional and knowledgeable and so was our salesman Cecil. We know without doubt that we will get the best customer service and price possible. Thank you BOB HOWARD we love our Nissans! More

The Worst Car buying experience! :-( I worked with three people, but mostly Sadia. Instead of leaving happy I was very disappointed and extremely irritated. She portrayed unprofession I worked with three people, but mostly Sadia. Instead of leaving happy I was very disappointed and extremely irritated. She portrayed unprofessionalism to the highest degree. I was given false information, contacted by phone in a rude manner, and she attempted to belittle me for wanting to go with a different company for extended warranty. The false information consisted of Incorrect prices, specific times given, and promises that were not kept. When I was contacted I didn't get a "hello..." Instead I got "I need you to come up here and get your car certified" The day I purchased the car (after being there for a long time given the run around...), I set an appointment with Sadia to have my car certified on Friday August 5, 2016 @ 9:00a.m. I received a text calls and texts to come on Tuesday and then Wednesday. I expressed that I was busy and had to come Friday. On Tuesday night she called me and said "I need you to come tomorrow at 11:30" I was not asked... I told her I couldn't because of work but that I could take a lunch break and go then if it doesn't take long. She told me it would for sure be done in 30 minutes because it doesn't take long. So I agreed to go Wednesday August 3, 2016 at 12:30. When I got there she was not ready for me. I spoke with her about my extended warranty offer with a different company, which she decided to say "that is the stupidest thing I've ever heard. Not trying to call you stupid but that is stupid" SO RUDE AND UNPROFESSIONAL! Then she couldn't explain the cancellation process correctly but refused to let me speak with the finance department. She did not have a welcoming demeaner. The process that was supposed to only take 30 minutes, ended with me sitting in the showroom lobby for TWO HOURS plus... Promises that were not kept were giving me a rental car to drive while they worked on my car if it was going to be over 30 minutes and also pricing that was quoted for my monthly payment changed even though I initialed on a paper to pay that amount. I left the dealership over two hours ago and I am still upset. More

oil change Went in for a scheduled oil change and tire rotation and it took much longer than expected. Service Manager immediately gave me the service for free Went in for a scheduled oil change and tire rotation and it took much longer than expected. Service Manager immediately gave me the service for free because of the inconvenience. I've had service done there before and service was timely so the wait was not normal. More

Recommended for service and sales. Not a bad experience at all. Professional team both in sales and service. I have been going here for over 15 years. for service and sales. Not a bad experience at all. Professional team both in sales and service. I have been going here for over 15 years. More

Bob Howard Nissan is exceptional I could travel to Enid which is 20 minutes away to use their Nissan dealership but thru time has learned they are a complete circle horrible. SOooo... I could travel to Enid which is 20 minutes away to use their Nissan dealership but thru time has learned they are a complete circle horrible. SOooo... I travel 65 miles away to Bob Howard Nissan for vehicle purchases and service as needed. Bob Howard Nissan treats me exceptional every time I have been there whether for purchase of a vehicle or service on a vehicle. Their customer service is awesome. I have compared prices and their pricing is always reasonable. Their service and parts department is just as awesome and very knowledgeable and also has very reasonable pricing. More

Bob Howard is awesome I was tested exceptional and the service done on my vehicle was great. I would definitely recommend going here and if your looking for a new car bob H I was tested exceptional and the service done on my vehicle was great. I would definitely recommend going here and if your looking for a new car bob Howard Nissan is the place to go for service see Sal Shaikh he's awesome!!! More

Excellent service Good customer service. Work is done very fast. Price is reasonable. People are very eager and promptly solve the problem. They always listen to concer Good customer service. Work is done very fast. Price is reasonable. People are very eager and promptly solve the problem. They always listen to concerns and advice. More

fast lane We were in and out in just under two hours it was really great they were quick very helpful and very nice they helped us out to where we did not have We were in and out in just under two hours it was really great they were quick very helpful and very nice they helped us out to where we did not have to put money down or make our payment any bigger More