Bob Howard Nissan

Amazing experience at Bob Howard Nissan. Would buy and sell there again! TK Knox great person all around. Made it easy for my from the beginning to the end of experience at Bob Howard Nissan. Would buy and sell there again! TK Knox great person all around. Made it easy for my from the beginning to the end of the sale! More

Great customer service! We recently bought a car from Bob Howard and our salesman D'Angelo as well as the rest of the Bib Howard team did an awesome job! Thank you BH! We recently bought a car from Bob Howard and our salesman D'Angelo as well as the rest of the Bib Howard team did an awesome job! Thank you BH! More

wonderful I had a wonderful experience at Bob Howard I would recommend that anyone needing of car she go see Cecil Benson he was an upstanding salesman. Cecil m I had a wonderful experience at Bob Howard I would recommend that anyone needing of car she go see Cecil Benson he was an upstanding salesman. Cecil made me feel like he was giving me the best deal he could and never rushed me once. His sales manager Colt is a very nice and professional guy he also made me feel very welcomed and he was very helpful. I love my new car it's used but it feels like new to me. Thank you so much for all you did for me Vicki Shores More

nice experience Deanjelo did a good job finding us a vehicle in a timely manner would recommend him to any customer a real class act good job to deanjelo Deanjelo did a good job finding us a vehicle in a timely manner would recommend him to any customer a real class act good job to deanjelo More

Awesome Experience from a Large Dealership This is the first purchase I have had from a large dealership (not a private party). Austin made the experience so easy and fun I would highly recomme This is the first purchase I have had from a large dealership (not a private party). Austin made the experience so easy and fun I would highly recommend this dealership to anyone who comes into here. I am in basic training for military and my recruiting officer recommended Austin to several of us after he had purchased his car from Austin. Come see him he will take care of you! More

Wonderful!! Fastest trade in experience ever! Honest and friendly guys. Would definitely do business with these guys again and recommend TK to all our friends and Fastest trade in experience ever! Honest and friendly guys. Would definitely do business with these guys again and recommend TK to all our friends and family!! More

Outstanding I would recommend Austin to anyone who comes into this dealership! He was very knowledgeable, but not pushy. He found the perfect vehicle for me and I I would recommend Austin to anyone who comes into this dealership! He was very knowledgeable, but not pushy. He found the perfect vehicle for me and I couldn't be happier! Thank you again to Bob Howard Nissan and Austin!!! More

Good Experience De'Anjelo was a pleasure to work with and helped us get the vehicle we wanted for the price we wanted. From someone who does NOT like to deal with pus De'Anjelo was a pleasure to work with and helped us get the vehicle we wanted for the price we wanted. From someone who does NOT like to deal with pushy salesman, I Would highly recommend De'Anjelo to anyone who shops at Bob Howard Nissan :) More

Great experience!!! Mark was a great salesman and helped us get the exact car we wanted and a great price!! I would definitely recommend him when looking for a new car! Mark was a great salesman and helped us get the exact car we wanted and a great price!! I would definitely recommend him when looking for a new car! More

WORST DEALERSHIP EXPERIENCE OF MY LIFE My wife was in the market for a new car. We arrived at the dealership preapproved with our own financing. We had a trade in and also a bottom line amo My wife was in the market for a new car. We arrived at the dealership preapproved with our own financing. We had a trade in and also a bottom line amount considering our budget and how much we were comfortable financing. When we arrived at the dealership we were met by Austin. He introduced himself to us but did not shake our hands--not sure if he was overwhelmed that day but we appeared to be an intrusion. I told him my wife had contacted him through the USAA car buying service about a Murano; again he seemed a bit confused but eventually ushered us back to his office to wait while he located the vehicle. While in his office my wife remarked, "This somehow does not feel right to me." I encouraged her to see it though and at least test drive the vehicle. I SHOULD HAVE LISTENED TO MY WIFE. After she returned from the test drive I explained to Austin that we had a bottom line that we were willing to finance and in addition we would put 1000.00 down out of pocket. He then left to talk with his sales manager. While we were waiting my wife again said she felt a bit uncomfortable with the whole experience. Austin returned about 20 minutes later with the offer. I saw that the offer was several thousand above our bottom line. I told Austin that we could not go above our bottom line, thanked him and asked him for the keys to our car. He got up and went into the sales manager's office. My wife and I looked at each other feeling like we were being held hostage. We walked out of the office into the showroom and stood outside the sales manager's office. The sales manager walked out--not in a friendly way--and reluctantly offered his hand. I explained that we had a bottom line that we could not go over and again asked for my keys back. He looked at me and said, "I just want to sell you a car, can we go down on the trim package?." Again I said, that's our bottom line, could I have my keys back?" My keys were brought out to me and the sales manager turned around angrily and while we were walking out said, "Crazy" My wife and young son were all within earshot. I am a physician, Army reservist and I have never been treated so unprofessionally in my life. In fact--titles aside--NO ONE DESERVES TO BE TREATED WITH SUCH BLATANT DISRESPECT. I am a person who rarely gets rattled or loses my temper but after asking for my keys three times and being treated with such contempt and disrespect in front of my family I lost my temper. I went back to the sales manager's office raised my voice and said, "CRAZY? I WILL SLAM YOU ON THE INTERNET,' The behavior of the sales staff at this dealership and in particular this sales manager is reprehensible. I will NEVER return to this dealership nor will I ever refer a colleague or one of my trainees. More