Bob Howard Nissan

Dishonest on interest rates and price Went in to buy a nissan altima. Credit scores are in the 800's. Told them the best my bank did on auto rates was 4.5% so wanted to look into Nissan Went in to buy a nissan altima. Credit scores are in the 800's. Told them the best my bank did on auto rates was 4.5% so wanted to look into Nissan 0% rate. Came back and told me I qualified for 4.25% so they could do better than my bank. I said I think I would qualify for 0% or near 0%. Told me that was the best they could do. I decided to leave and as I walk out they tell me get me 0% now. Also offered considerably over what was advertised for the car on the internet and told me that the internet prices were different than the actual prices. Although they offered me what I wanted as i left I decided they were too dishonest to give any money. i will say I have used their service department before and they do a good job. More

Friendly and compromising Don't prefer to buy cars, it's a hassle and high pressure. Our salesman was able to be reasonable in our negotiation and professional the entire time Don't prefer to buy cars, it's a hassle and high pressure. Our salesman was able to be reasonable in our negotiation and professional the entire time. Same to be said with our finance guy. Very nice people, I didn't feel I was taken advantage of, and I usually do when I buy a car. More

Great experience is hard to have a good experience when shopping for a car due the that process is usually long and exhausted but this particular dealership made it is hard to have a good experience when shopping for a car due the that process is usually long and exhausted but this particular dealership made it easy and less stressful then what I expected to be, friendly salesman and friendly staff in general! More

Excellent and fast I just stopped by to set up an appointment but they were able to take care of me immediately. Everyone was very nice. I got out in a very timely fa I just stopped by to set up an appointment but they were able to take care of me immediately. Everyone was very nice. I got out in a very timely fashion More

8:28PM My sales team was amazing. Took great care of me. James the salesman made sure I got everything I needed on my vehicle. Mike the manager was vey pers My sales team was amazing. Took great care of me. James the salesman made sure I got everything I needed on my vehicle. Mike the manager was vey personable. More

Service Advisor Experience Excellent experience with service advisor Chad Dear ..... He was very attentive and let me know of my status throughout the service. He also took me t Excellent experience with service advisor Chad Dear ..... He was very attentive and let me know of my status throughout the service. He also took me through the payment process and escorted me to my car when everything was done. He made my service experience something very positive...Thanks Chad...! More

Part went out in our SUV and they replaced it. feed us Would recommend them! Though it took a while to fix our SUV, they feed and and we're very nice and David went out of his way! Thank you! On the road t Would recommend them! Though it took a while to fix our SUV, they feed and and we're very nice and David went out of his way! Thank you! On the road to Louisiana!! More

customer service needs work Job was completed but took to long to complete 9 days for steering to be replaced was a bit much. Customer service could be improved with giving custo Job was completed but took to long to complete 9 days for steering to be replaced was a bit much. Customer service could be improved with giving customer calls on what is happening. The customer should not have to call them selves daily. More

My car had issues under the hood They took there time and I didn't get over priced they listened to me about the problems that was going on with my vehicle and suggested things to be They took there time and I didn't get over priced they listened to me about the problems that was going on with my vehicle and suggested things to be fixed More

Great service! Thanks Bob Howard Nissan and Deangelo Bradley for helping me get my new Murano. I'll definitely recommend your dealership to others and be back in th Thanks Bob Howard Nissan and Deangelo Bradley for helping me get my new Murano. I'll definitely recommend your dealership to others and be back in the future. More