Bob Howard Nissan

In the morning i asked the parts department for a simple replacement part that i needed for my Altima, i was told since they’re out of stock that they’d need to contact the manufacturer and then follow up w replacement part that i needed for my Altima, i was told since they’re out of stock that they’d need to contact the manufacturer and then follow up with me, okay sure no problem. At the end of the day no follow up, 1 day later still nothing, 2 days later still nothing, and after 4 days of no follow up from the parts department i then called “Orr Nissan West” as they were very professional and courteous they called up the manufacturer within the hour and called me back with pricing and availability so thank you to Orr Nissan West for their excellent service! Folks make sure to save your time, distress and less than subpar service by instead going to Orr Nissan West and trust me ya’ll wont regret it!!! More

Great customer service! Always greeted with a smile and eager to accommodate services requested in a timely manner. Always greeted with a smile and eager to accommodate services requested in a timely manner. More

Service advisor Lucas L. did a great job! He took care of me and is very knowledgeable! did a great job! He took care of me and is very knowledgeable! More

I was early for my appointment and got in fast the work schedule and a needed air filter all was done with no complications whatsoever. Lucas was very nice and friendly. He kept me updated on the progress schedule and a needed air filter all was done with no complications whatsoever. Lucas was very nice and friendly. He kept me updated on the progress of my car and the work being completed. Would recommend him and the service department to anyone. Thank you More

Great service dept always willing to help, been going there since 1998. Have purchased 3 cars from Bob Howard since that time. there since 1998. Have purchased 3 cars from Bob Howard since that time. More

This dealership gives excellent service and seamless customer service!! Keep up great work guys!! I’m very pleased. customer service!! Keep up great work guys!! I’m very pleased. More

I absolutely hate dealerships but this process was very easy and I love my car! easy and I love my car! More

My service advisor was very poor he didn’t seem to care. Also waited on hold for over 12 minutes to get hung up on. Would not recommend using there service department Also waited on hold for over 12 minutes to get hung up on. Would not recommend using there service department More

I purchased a 2019 Nissan Armada with 35000 miles. I haven't even tagged the vehicle and already having problems...feeling scammed and hurt. I haven't even tagged the vehicle and already having problems...feeling scammed and hurt. More

Purchased a Nissan truck. Week later something wrong with suspension and they wouldn’t even cover it under the warranty. Week later something wrong with suspension and they wouldn’t even cover it under the warranty. More