Bob Howard Nissan

I found a car on my chase bank account website that was offered by Bob Howard at the price of 17,880. I went thru financing online and was approved for the financing. 5 min after approval received a call offered by Bob Howard at the price of 17,880. I went thru financing online and was approved for the financing. 5 min after approval received a call from a sales manger asking me to come down and look at the car. When i got there I was told corporate had changed the price to $24,500. and would not honor the price i was shown online I even had a screen shot of the car and price. I filled out another application at the dealership. and while i was filling it out it showed the price at $18,500 for that same car. again was told corporate has changed the price and just hadn’t changed it. needless to say I wasn’t going to pay more after they switch the price higher. they said they had a different car and could get me into that car for the amount that I was looking for. I bought a 2017 morano and after I processed the loan . in the closing they offered me a extended warranty. which I took. the finance person talked about a dent protection and a lost key program. In the process of going through the ext. warranty info. I was never told the two programs were additional costs. when we went through all the paperwork quickly he would highlite the account numbers for the two warranty’ and the number to call to to make a claim. never explaining that there was additional fees that they had added to the loan. I was thinking they were apart of the extended warranty Fee. needless to say they tricked me into adding about $1800 dollars to the loan. which I would never approved if told about or shown. He stuffed all the paperwork in a small envelope that I didn’t open till a week later. Found out I was screwed again. More

Took car in for oil change and everyone so courteous and responsive. Explained everything thoroughly and let me decide how to handle issues responsive. Explained everything thoroughly and let me decide how to handle issues More

Blake Harlin is the best! He explains everything so I can understand what’s happening. Thanks for keeping our Nissan Rogue running great. He explains everything so I can understand what’s happening. Thanks for keeping our Nissan Rogue running great. More