Bob Howard Hyundai

I was not told without some thing called shop fees even though I asked for the entire price what the total would be before turning in my car. I don’t appreciate seeing charges on my bill that I did not aut though I asked for the entire price what the total would be before turning in my car. I don’t appreciate seeing charges on my bill that I did not authorize and did not know about. I have visited the service center before for an oil change and did not receive anything called shot fees. I’m very disappointed. When I called back, the person said that you always charge shop fees on every visit, but you should have told me that when I asked what the total would be! If a person asks what the total will be, that does not mean you want the subtotal. That means you want the total! When I called and spoke to a woman there at the garage, she said “there’s a sharpie added to all bills”. If that’s the case, then why didn’t you tell me about this extra charge in advance instead of waiting until I finally get home and look over the bill and Discover charge is that I did not expect. More

Easy to make an appointment that was convenient for me. My service contact kept me informed and my car was finished in a to timely manner. I'm very happy with Bob Howard Hyundai hyundai My service contact kept me informed and my car was finished in a to timely manner. I'm very happy with Bob Howard Hyundai hyundai More

I’m trying to give a review, but there seem to be Tiffany technical difficulties. The young lady who helped me at Howard Hyundai did great but I thought she said that I would be asked to rank her from one to technical difficulties. The young lady who helped me at Howard Hyundai did great but I thought she said that I would be asked to rank her from one to 10 and there does not seem to be a score to give. More

Great service and a great deal! Ross was very helpful and put us in beautiful car Ross was very helpful and put us in beautiful car More

Great service during the buying process. Yannick helped me get a car a lot quicker and easier than I thought the process would be. In years past at another car dealer, I had a terrible exp Yannick helped me get a car a lot quicker and easier than I thought the process would be. In years past at another car dealer, I had a terrible experience having to wait up to five hours. I think I was in and out in about an hour and 10 minutes, and it would’ve been faster if I had my trade-in vehicle already cleaned out. More

The staff was very friendly and helpful. The service was excellent. The new location is very nice The service was excellent. The new location is very nice More

Everyone I worked with was very helpful and nice. I got in and out very quickly. This was a lease buyout so they didn’t have sell me on a car since I was buying the one I already had. I got in and out very quickly. This was a lease buyout so they didn’t have sell me on a car since I was buying the one I already had. More

Marley was fantastic! She took great care of me and my vehicle! Always so friendly at this location! She took great care of me and my vehicle! Always so friendly at this location! More

Your crew was most accommodating and efficient. What they did was most appreciated. I have always been satisfied with your service. What they did was most appreciated. I have always been satisfied with your service. More

They made "my emergency " go away with no stress. They were friendly and polite to me. They were friendly and polite to me. More