Bob Howard Hyundai | Page 4

Clean and comfortable as you wait 2 hrs for oil and filter change. Snacks and coffee were free. filter change. Snacks and coffee were free. More

I initially had a great experience with this place and would highly recommend it. However, my second visit was quite unusual and disappointing. After dropping off my car and returning home, I unexpectedly would highly recommend it. However, my second visit was quite unusual and disappointing. After dropping off my car and returning home, I unexpectedly received a text message from them expressing interest in purchasing my brand-new vehicle. This caught me completely off guard and left me feeling both surprised and uncomfortable. While they typically keep customers informed, this time, I received no updates regarding the status of my service. I had to wait nine hours before finally calling them myself to ask for information. When I reached out, they simply informed me that the issue had been resolved and that I could come to pick up my car. Throughout the entire process, I was extremely concerned—both about their sudden interest in buying my car and the complete lack of communication regarding its service. Unfortunately, this experience left me very disappointed. More

Came in for service. The service rep (Jakob) was helpful in identifying exactly what I needed with no up selling. I took a look at the showroom models while waiting an The service rep (Jakob) was helpful in identifying exactly what I needed with no up selling. I took a look at the showroom models while waiting and had a great visit with Victoria. Even though she knew I was only there for service she spent time showing me the floor models. If I were in the market, she would get my business. More

I recently purchased a 2024 Hyundai Tucson Hybrid from BH Hyundai. I had looked at one two weeks prior at Van Hyundai in Carrollton, TX - but their finance dept struggled with my self employed 1099 income. B Hyundai. I had looked at one two weeks prior at Van Hyundai in Carrollton, TX - but their finance dept struggled with my self employed 1099 income. BH had no such issues, and I left that day with my Hyundai. My sales rep Kasey - understood that I had my mind made up when I arrived. He never tried to sway me away from what I had chosen, or waste my time offering me anything else. Start to finish was about an hour. I will definitely be using them again! More

Only 2 others waiting in waiter space took over 2 hours 30 min for oil change.workers walking back an fourth joking around!! 30 min for oil change.workers walking back an fourth joking around!! More

Super helpful and very professional, worked with me to get a new vehicle after mine broke down, even got me out of my bank loan with $0 down get a new vehicle after mine broke down, even got me out of my bank loan with $0 down More

they are all really helpful and sweet and always coming to check in on me ! to check in on me ! More

I feel communication could be better after you approve the repairs on your vehicle repairs. the repairs on your vehicle repairs. More

This dealership made buying my new car a painless experience. I drove from Tulsa because their customer service was so much better than the local dealership I started with. Everyone we interacted wit experience. I drove from Tulsa because their customer service was so much better than the local dealership I started with. Everyone we interacted with was pleasant and helpful! More

Excellent service, great communication on letting me know everything that was going on with my vehicle. I never had to call them for anything....the service guy that helped his name is "Manny" and he was mor everything that was going on with my vehicle. I never had to call them for anything....the service guy that helped his name is "Manny" and he was more than awesome! Great dude! Thank you very much!! More