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Bob Howard Hyundai

Oklahoma City, OK

Overview
Reviews
Vehicles
4.5
916 Reviews
Call Dealership (405) 634-8900
View Awards

613 S.W. 74th St

Oklahoma City, OK

73139

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Showing 916 reviews

October 02, 2023

2.5 hours for an oil change with appointment is way to long. Techs are slow More

by Kotey
Recommend Dealer
No
Employees Worked With
Jakob
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Oct 04, 2023 -

Bob Howard Hyundai responded

Thank you for bringing this to my attention. I apologize for the long wait time to get your vehicle serviced with us after making an appointment. I would like an opportunity to fix this and to earn your business, please contact me at (405) 600-1601. I look forward to speaking with you. Jeremy Cook, General Manager

October 02, 2023

They gave me price to replace drivers side axle inside boot price$658.00 then took it in 10-2-23 out of stock on axle and said they gave me wrong price now it's over $1.000 bucks. I'm very angry took of More

by Shaneohmack21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bradley Brackett
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Oct 04, 2023 -

Bob Howard Hyundai responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Oct 04, 2023 -

Shaneohmack21 responded

I've only had this SUV over a year and had to replace brakes front and rear and now gotta replace drivers side axle. I guess the warranty doesn't cover front end parts. I'm just not happy. I'm taking my Suv to my mechanic. I will not recommend Bob Howard hyundai or to buy a Hyundai they are junk

Oct 10, 2023 -

Bob Howard Hyundai responded

Thank you for bringing this to my attention. I apologize for the pricing confusion and the issues you've encountered with your Hyundai. I would like an opportunity to address your concerns and to earn your business, please contact me via email below. I look forward to speaking with you. Jeremy Cook General Manager jecook@bobhowardauto.com

Oct 10, 2023 -

Shaneohmack21 responded

Good afternoon. I think when I bought the Hyundai Sante fe it had a, warranty on it. You would think it would cover front end parts as well. I'll have to look at my paper work. The mechanic should of dud a better job at expecting my Suv apparently he didn't. I already got the drivers side front axle fixed. I shouldn't have problems with this SUV it's only 3 years old and I had to replace front and rear brakes on it this past year. I bought a newer car so I wouldn't have to spend thousands of dollars on it so far Bob howard is just as bad as hudiburg. I'm just not happy and very angry about this

September 28, 2023

It is clean, coutesous, thorough. They try to be speedy in getting customers in and out. More

by Grandmase65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marley Brewster
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Oct 03, 2023 -

Bob Howard Hyundai responded

We appreciate your Five Stars and we are pleased to know we met your expectations! Thank you and we look forward to the pleasure of your business again!

September 26, 2023

Bob Howard Hyundai has very capable salespeople. In 2020 I bought a 2020 Elantra from them which I traded this year for a 2023 Hyundai Kona that I love. More

by glovannab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shemaiah Johns
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Sep 28, 2023 -

Bob Howard Hyundai responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 26, 2023

Great and fast service. Friendly and efficient. Very happy with the service I received. Will be back. More

by mikabrashears
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shemaiah johns
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Sep 28, 2023 -

Bob Howard Hyundai responded

We are thrilled to have provided you with a fast and efficient service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 25, 2023

They let me know what was has happening. Throughout the process. However they came and said they could fix my car, and apparently they had a broken part in stock ard then discovered it wou More

by Gigilane414
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lashonda
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Sep 27, 2023 -

Bob Howard Hyundai responded

Thank you for bringing this to my attention. I apologize for the inconvenience you experienced in order to service your vehicle. I would like an opportunity to fix this and to earn your business, please contact me at jecook@bobhowardhyundai.com. I look forward to speaking with you. Jeremy Cook General Manager

September 25, 2023

It's okay for a dealership. I have no other words to describe this place. More

by Nofnscreenname
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shemaiah
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Sep 26, 2023 -

Bob Howard Hyundai responded

Thank you for your visit!

September 25, 2023

Efficient service from the service department and a good deal. My service advisor Marley took great care of me. More

by nicoleimes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marley
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Sep 26, 2023 -

Bob Howard Hyundai responded

We are thrilled that Marley took great care of you and provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

September 23, 2023

Honest straightforward service. Loved the experience and the wait time was responsible. Look forward to the new location More

by wcooper31779
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shemaiah
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Sep 26, 2023 -

Bob Howard Hyundai responded

Thank you for the Five-Star review and for choosing Bob Howard Hyundai. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

September 23, 2023

Marley was so helpful. We got a lyft to eat breakfast when my car was being serviced. It made the whole morning wonderful. Marley really took care of us!! This will be my f More

by Raemcdannie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marley
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Sep 26, 2023 -

Bob Howard Hyundai responded

Ensuring your satisfaction is our ultimate goal and we are pleased to know that Marley provided a great experience for you! We appreciate your business and Five Star review! It would be our pleasure to have the opportunity to assist you again.

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