
Bob Howard Hyundai
Oklahoma City, OK
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Marley was great, explained everything so I could understand it Everyone I talked to on the phone scheduling the appt were friendly and helpful The waiting and service area in general were very nic understand it Everyone I talked to on the phone scheduling the appt were friendly and helpful The waiting and service area in general were very nice, clean, and a pleasant place to be. Way better than the huffines dealerships in Plano and mckinney, worth the drive. Also unlike every time I have visited a huffhines dealership, every service item got done and I didn't have to leave my car for a week (it actually got done faster than anticipated), nor was my car dirtier on the inside and outside than when it arrived. Nor did I have to wait over an hour for someone to check me in, despite no one else in line or waiting to check in. It's worth the drive from tx. More
Marley provided me with great service and communication about what was going on with my vehicle. I really appreciated her keeping me in the loop. Great attitude and personality as well When dealing with a about what was going on with my vehicle. I really appreciated her keeping me in the loop. Great attitude and personality as well When dealing with a busy day and being understaffed. More
I had very specific wants for this new car. Went to several dealers. First time to ever have a lady salesperson in auto sales. She listened to the specified details I wanted in a car. Pulled 2 Went to several dealers. First time to ever have a lady salesperson in auto sales. She listened to the specified details I wanted in a car. Pulled 2 cars for me to test drive, gave me a very fair offer on the one I liked and honored it when I came back the next day. She spent at least 20 minutes after the sale & giving me the keys to ensure I knew about special features and little details. Finance man was great, didn't try to add things I didn't need. More
The Bob Howard Hyundai dealership has a brand new location but we have been customers since buying our 2013 Hyundai Accent. It was clean, chic, and still comfortable. I appreciated the new atmosphe location but we have been customers since buying our 2013 Hyundai Accent. It was clean, chic, and still comfortable. I appreciated the new atmosphere but the continued great service is what I most come back for. I always feel like a client with Bob Howard Hyundai and not just a customer. Marley made feel as if she valued me and not that I was a sales quote needed to be hit. Thank you! More
I worked with Marley today for a bit of warranty work. I was quickly greeted and checked in. The new building is wonderful, and the waiting area is pristine. Marley and her team had me out in about an I was quickly greeted and checked in. The new building is wonderful, and the waiting area is pristine. Marley and her team had me out in about an hour- even did a full courtesy inspection of the entire vehicle. More
Shey was exceptionally helpful. She immediately greeted me upon arrival and guided me around the new location’s waiting area. She was informative about the prices and maintenance th She immediately greeted me upon arrival and guided me around the new location’s waiting area. She was informative about the prices and maintenance that my vehicle was in need of and kept me updated throughout the process. Simply amazing customer service! More
Asked them to see why radio was acting up. They charged me $180 and told me I needed to replace the radio and it would be >$3000. I seemed to fix it my self for free by updating the software They charged me $180 and told me I needed to replace the radio and it would be >$3000. I seemed to fix it my self for free by updating the software. More