
Bob Howard Hyundai
Oklahoma City, OK
Filter Reviews by Keyword
By Type
Showing 911 reviews
I’ve sold/purchased about 20 cars in my lifetime, frequently that has been through dealerships. I’ll be honest I hate the whole sales/finance gamesmanship of the process. I’d rather have a colonoscop frequently that has been through dealerships. I’ll be honest I hate the whole sales/finance gamesmanship of the process. I’d rather have a colonoscopy. I’ve flown to locations to buy vehicles even though the right one was right down the road because I hated that dealership soo much. Phil Wartley and Bob Howard Hyundai were the absolute BEST buying experience I have ever had. I would, and in fact WILL fly/drive to them as necessary for any future car purchase. It was that positive an experience. I had been looking for a vehicle with a specific combination of features that was proving difficult to find. I found one there and was not looking forward to dealing with the online negotiation process not to mention the aggravation once I got there. After 2 minutes on the phone with Phil I knew I was dealing with a person and dealership of integrity and empathy. They made the process soo easy I had the transaction mostly completed online in just a few minutes and simply had to show up when I was able. After driving several hours I was just waiting to get hit in the face with the “fine print” discussions and it didn’t happen. In fact every interaction to include the dreaded trade in was amazing. I can’t say enough positive… Go to Bob Howard and use Phil Wartley. More
DO NOT, DO NOT TAKE YOUR CAR FOR SERVICE IF YOU DID NOT PURCHACE YOUR VEHICLE THERE. THEY WILL KIDNAP THE CAR AND TELL YOU LIES CLAIMS WHEN THEY HAVE NOT EVEN ASSESSED THE VEHICLE. i TOOK MY CAR THERE FOR PURCHACE YOUR VEHICLE THERE. THEY WILL KIDNAP THE CAR AND TELL YOU LIES CLAIMS WHEN THEY HAVE NOT EVEN ASSESSED THE VEHICLE. i TOOK MY CAR THERE FOR A SIMPLE TOW HITCH RECALL AND THE CHECK ENGINE LIGHT. I DROPPED ON FRIDAY, I WAS TOLD SATURDAY I COULD PICK UP THE VEHICLE AND WHEN I TRIED I GOT A MRS. SHEMIAH ON THE LINE STATING MY CAR HAS ENGINE DAMAGE. AS SHE IS SAYING ALL THIS TO ME I COULD HEAR STAFF BEHIN HER LAUGHING. WORST PLACE EVER More
I won’t go to any other dealership for service, always professional and courteous. I usually will wait for the work to be done. The waiting area has plenty of seating and charging plug ins for every seat. professional and courteous. I usually will wait for the work to be done. The waiting area has plenty of seating and charging plug ins for every seat. More
Service writer was great. Vehicle should have been covered under warranty. But Hyundia Warranty has no one to talk to you about problem, refers you to the BBB. I filed a c Vehicle should have been covered under warranty. But Hyundia Warranty has no one to talk to you about problem, refers you to the BBB. I filed a complaint and will join class action suit. More