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Bob Howard Hyundai

Oklahoma City, OK

Overview
Reviews
Vehicles
4.5
914 Reviews
Call Dealership (405) 634-8900
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613 S.W. 74th St

Oklahoma City, OK

73139

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Showing 914 reviews

December 19, 2023

Excellent. Took care of a problem I had tried to get taken care of for four years from a dealership in Edmond that does NOT care for their customers like Bob Ho More

by bramhalljake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan, service advisor
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Dec 21, 2023 -

Bob Howard Hyundai responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

December 17, 2023

Communication had been established before I went to the dealership, and each dealership assures me “we have just what you want”. Bob Howard was actually the only dealership that had been honest in their c More

by cavamc1994
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Cook- GM and Ross Barton in sales
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Dec 20, 2023 -

Bob Howard Hyundai responded

It's fantastic to hear that Bob Howard Hyundai provided such an honest and positive experience for you! Finding a dealership that communicates clearly and honestly can make the car-buying process much smoother. And it's even better when it's handled with professionalism and a touch of humor. Here's to many enjoyable miles ahead in your new vehicle!

December 16, 2023

HORRIBLE customer service. Especially if you're dealing with George and Gaylen they act like you're bothering when you're just trying to get the stuff your were promised. More

by ceballosaracely84
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
George, Gaylen
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Jan 09, 2024 -

Bob Howard Hyundai responded

Thank you for bringing this to my attention. I apologize for the poor customer service you experienced during your last visit. I would like an opportunity to address your concerns and to earn your business, please contact me at jecook@bobhowardhyundai.com. I look forward to speaking with you. Jeremy Cook General Manager jecook@bobhowardhyundai.com

Jan 10, 2024 -

Bob Howard Hyundai responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

December 15, 2023

Service is excellent and very friendly always smiling. Very comfortable waiting area and very clean More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shemiah
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Dec 19, 2023 -

Bob Howard Hyundai responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 15, 2023

Service provided as estimated and within time frame. Service advisor was courteous and responsive. Provided updates during the process. More

by JAKE20021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember the name of the young lady.
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Dec 19, 2023 -

Bob Howard Hyundai responded

We are thrilled to hear that you had a courteous and prompt experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 13, 2023

Great service, friendly staff and easy to work with! Ross Barton was fantastic to work with and explained every detail through out the process! More

by dwilson1961
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ross Barton
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Dec 15, 2023 -

Bob Howard Hyundai responded

Congratulations on your new vehicle! We are thrilled that Ross provided you with a fantastic sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

December 09, 2023

Clean and well supplied waiting area! Staff was friendly and I enjoyed that there were several plug in outlets and free WiFi was available. Next time I will remember this so I can bring m More

by mbartram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Dec 14, 2023 -

Bob Howard Hyundai responded

A clean, well-supplied waiting area can make a service visit much more comfortable! It's great that our staff was friendly and accommodating, and the availability of outlets and free WiFi adds convenience. That nice fresh scent upon getting your car back must have been a pleasant surprise! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 09, 2023

I can't thank them enough. Dependable, fast and efficient. Very friendly people. Glad I bought my car thru them. More

by 62kerrireyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jakob
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Dec 12, 2023 -

Bob Howard Hyundai responded

We are thrilled to hear that you had a dependable experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 09, 2023

The only complaint was a 2 hour wait for an oil change. Service rep was apologetic and kept me informed. . More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan navarro
Report | Print
Dec 12, 2023 -

Bob Howard Hyundai responded

We apologize for the longer than normal wait. We are thrilled to hear that you had an informative experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 08, 2023

I only have 18000 miles on my 2015 Tucson so I haven’t had a lot of experience with the dealership, but buying the car was easy and no pressure. Yesterdays visit was especially nice and comfortable. Man More

by Jayleenh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
Report | Print
Dec 13, 2023 -

Bob Howard Hyundai responded

It's wonderful to hear about your positive experience at Bob Howard Hyundai! Manny sounds like he provided a pleasant and helpful experience, making your visit comfortable. Your kind words for Manny surely make him deserving of a tropical vacation! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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