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Bob Howard Hyundai

Oklahoma City, OK

4.4
839 Reviews

613 S.W. 74th St

Oklahoma City, OK

73139

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Showing 839 reviews

September 25, 2023

They let me know what was has happening. Throughout the process. However they came and said they could fix my car, and apparently they had a broken part in stock ard then discovered it wou More

by Gigilane414
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lashonda
Sep 27, 2023 -

Bob Howard Hyundai responded

Thank you for bringing this to my attention. I apologize for the inconvenience you experienced in order to service your vehicle. I would like an opportunity to fix this and to earn your business, please contact me at jecook@bobhowardhyundai.com. I look forward to speaking with you. Jeremy Cook General Manager

September 23, 2023

Marley was so helpful. We got a lyft to eat breakfast when my car was being serviced. It made the whole morning wonderful. Marley really took care of us!! This will be my f More

by Raemcdannie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marley
Sep 26, 2023 -

Bob Howard Hyundai responded

Ensuring your satisfaction is our ultimate goal and we are pleased to know that Marley provided a great experience for you! We appreciate your business and Five Star review! It would be our pleasure to have the opportunity to assist you again.

September 23, 2023

Honest straightforward service. Loved the experience and the wait time was responsible. Look forward to the new location More

by wcooper31779
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shemaiah
Sep 26, 2023 -

Bob Howard Hyundai responded

Thank you for the Five-Star review and for choosing Bob Howard Hyundai. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

September 23, 2023

thanks, great service, clean facility, great customer service rep, good prompt service. Great first experience. More

by wljones45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Her parents are Eagles fans, I am a Cowboy nut, she was great and very helpful
Sep 26, 2023 -

Bob Howard Hyundai responded

We are pleased to hear that we were able to provide you with a great experience on your first visit with us! Thank you for your business. We look forward to the opportunity to assist you again in the future!

September 22, 2023

Ross Barton is the best! Great sales rep for Hyundai. This is our 17th car in our family since 2008. More

by rawhite1949
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ross Barton
Sep 26, 2023 -

Bob Howard Hyundai responded

Congratulations on your new vehicle! We are thrilled that Ross provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

September 20, 2023

Friendly, informative, convenient. Answered all my questions. Informed me about their new move in a few weeks More

by korie4154
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Sep 22, 2023 -

Bob Howard Hyundai responded

We are thrilled to have provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 20, 2023

We really appreciate Osama and his approach! The finance department got us in and out super fast. Very good experience. More

by Robin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Osama
Sep 23, 2023 -

Bob Howard Hyundai responded

It's fantastic to hear that you had such a positive experience with Osama and the finance department. Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 19, 2023

They did everything they said they would and on time. Excellent experience. No issues. Price was right. More

by kbarr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ross Barton
Sep 21, 2023 -

Bob Howard Hyundai responded

Congratulations on your new vehicle! Your satisfaction is our ultimate goal and we are pleased to provide you with an exceptional sales experience! We appreciate your business and look forward to the opportunity to assist you again in the future.

September 18, 2023

They lie about what they were selling me. Interest rate way higher than they told me, seller very rude, vehicle not equipped with what they said More

by digna4345
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Ali Eslam
Sep 26, 2023 -

Bob Howard Hyundai responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Sep 26, 2023 -

digna4345 responded

So far nothing has been done to satisfy my petition and the way I have been treated. It’s sad that sellers lie about it the vehicle I was purchasing to make a sale and management wasn’t very helpful at all. This will be my only time I do business with Bob Howard Hyundai

Oct 10, 2023 -

Bob Howard Hyundai responded

We're sorry that after further attempts to resolve your concerns, we were unable to meet your expectations. If there is ever anything we can do for you in the future, we hope you’ll give us the opportunity to earn your business back. Jeremy Cook General Manager jecook@bobhowardauto.com

Oct 12, 2023 -

digna4345 responded

You guys have never made any attempts to resolve all the lies about the vehicle I purchased from you. George the manager as well as the seller did nothing to resolve anything. So you are all a bunch of liars

September 18, 2023

Always have great service at this dealership. Great communication and follow up during the service process. More

by Rowdy 1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marley
Sep 21, 2023 -

Bob Howard Hyundai responded

It's wonderful to hear that you consistently have great service experiences here at Bob Howard Hyundai. Effective communication and follow-up are essential components of providing excellent service. We appreciate your business and look forward to assisting you in the future.

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