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Bob Howard Hyundai

Oklahoma City, OK

4.5
914 Reviews

613 S.W. 74th St

Oklahoma City, OK

73139

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Showing 914 reviews

January 29, 2024

Walks you through everything being done & that needs done. Super helpful & answers all your questions, Marley was great! More

by preciousgater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marley
Jan 31, 2024 -

Bob Howard Hyundai responded

We're thrilled to hear that Marley provided you with excellent service and took the time to walk you through everything. It's our goal to ensure that our customers feel informed and comfortable with the service being done on their vehicles. We appreciate your positive feedback, and we look forward to serving you in the future!

January 25, 2024

As car dealerships go, I found them quite reasonable. Very easy to access from highway and nice lobby. More

by ok67jim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin, Yannick
Jan 26, 2024 -

Bob Howard Hyundai responded

Congratulations on your new vehicle! We are thrilled to have provided you with a reasonable sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 25, 2024

Ross Barton greatly enhanced our car-buying experience beyond our expectations. He was remarkably professional, courteous, and even customized the car features to our specific needs. We highly recommend h More

by R.duane.smith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ross Barton
Jan 31, 2024 -

Bob Howard Hyundai responded

Thank you for sharing your positive experience with Ross at Hyundai. It's wonderful to hear that he went above and beyond to enhance your car-buying experience, providing professional and courteous service while customizing the car features to your specific needs. We appreciate your recommendation!

January 23, 2024

Buying a car was a very quick process however , we felt like a number. No one shook our hand, said thank you or really anything. Handed us the keys and walked away. It was so bizarre More

by floridasoonerfan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ali
Jan 26, 2024 -

Bob Howard Hyundai responded

Thank you for bringing this to my attention. I'd like to speak with you regarding this matter. I would like an opportunity to fix this and to earn your business, please contact me at (405) 600-1601. I look forward to speaking with you. Jeremy Cook General Manager (405) 600-1601 jecook@bobhowardhyundai.com

January 20, 2024

Service Advisor Jakob is professional, reliable, friendly and proficient. Bob Howard Hyundai has been excellent, stand behind their commitments and have made this previously exclusive Ford owner very happy. More

by kaseynkimball1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jakob
Jan 26, 2024 -

Bob Howard Hyundai responded

Thank you for sharing your positive experience! We're delighted to hear that Service Advisor Jakob provided professional, reliable, and friendly service. We're glad to have made a previously exclusive Ford owner happy with our commitment and efficiency. We appreciate your time and thank you for choosing Bob Howard Hyundai! Safe travels!

January 19, 2024

The service person was nice. She already had my information after setting up appt. The only cons was it took 2 hours to finish a oil change and two recalls. Then they didnt have More

by rachels20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shey
Jan 25, 2024 -

Bob Howard Hyundai responded

Thank you for sharing your feedback about your recent service experience. We're glad to hear that the service person was nice and had your information ready. However, we apologize for the extended wait time and the inconvenience caused by not having the parts for the oil leak. We understand your concerns, and we appreciate your patience. We value your business and look forward to addressing your concerns promptly.

January 17, 2024

Overall treated me well. I can't complain. They seem to be handling the issue that I had without any pushback. Unfortunately, that's something that should be more common amo More

by WRX fan 86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kasey King
Jan 21, 2024 -

Bob Howard Hyundai responded

We are glad to hear that we treated you well overall, and it's reassuring that the issue you faced is being addressed without any pushback. We appreciate your feedback, and we strive to provide excellent customer service. We value your input and are here to assist you.

January 17, 2024

The regular service that was performed on our vehicle was fine, however, the sensors were not reset so they are still showing that service is needed. We are also needing body work on our vehicle. Apparently More

by sddowell69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob and Bradley
Mar 27, 2024 -

Bob Howard Hyundai responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 18, 2024 -

Bob Howard Hyundai responded

Thank you for bringing this to my attention. I apologize that the sensors were not rest. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Jeremy Cook General Manager jecook@bobhowardhyundai.com

January 11, 2024

Friendly service! Marley took care of all of my car’s issues and showed me exactly what it needed. Very relaxing area to hang out in while waiting, as well. More

by Puckrobber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marley & Shay
Jan 12, 2024 -

Bob Howard Hyundai responded

It's fantastic to hear that you had a great experience and that Marley provided friendly assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 06, 2024

Don’t put the customer first, Their priority is profit and nothing else. Avoid at all cost. If you desire to work with people who actually do quality service. In terms of providing appropriate care, consi More

by Butcher676
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shemaiah
Jan 09, 2024 -

Bob Howard Hyundai responded

Thank you for bringing this to my attention. I apologize for the negative experience you had with us during your visit. I would like an opportunity to fix this and to earn your business, please contact me at (405) 600-1601. I look forward to speaking with you. Jeremy Cook, General Manager

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