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Bob Howard Hyundai
Oklahoma City, OK
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I called to purchase two more tires. I I asked for the price and was quoted a price. I told the gentleman that I worked in Yukon and I would try my best to be there by 3:30. I was runnin I I asked for the price and was quoted a price. I told the gentleman that I worked in Yukon and I would try my best to be there by 3:30. I was running a little late due to traffic, so I called and let them know that I would be five or 10 minutes late. I got there at 3:40. Waited 15 minutes for the advisor because the lady sitting there said I would need to wait for him. He comes in gets on the phone then proceeds to help . After an hour and a half I asked him if he could check on my car and he says to me, you were late, so someone got in front of you after almost 2 hours of waiting to have two tires put on my vehicle was brought out. I went to the cashier where I was given a bill, which was higher than what I was quoted I said something to the people because this is not the first time this has happened and they proceeded to tell me that the gentleman I spoke with had already left and their manager, of course had already left so I would need to call the manager today which I will be doing More
Manny was amazing! He was helpful and knowledgeable of his job. He was very professional yet kind. Hope his foot surgery goes well 😉 He was helpful and knowledgeable of his job. He was very professional yet kind. Hope his foot surgery goes well 😉 More
My Service representative was easy to talk to personable easygoing & most of all knowledgeable. No one tried to deceive me with added services just what I needed. TU easygoing & most of all knowledgeable. No one tried to deceive me with added services just what I needed. TU More
The service department was friendly and helpful, service was fast and explained clearly what was wrong with my car and the next steps to be taken. Shemaiah was very helpful. was fast and explained clearly what was wrong with my car and the next steps to be taken. Shemaiah was very helpful. More
Very courteous and knowledgeable staff. Very nice facility. The chairs in the waiting area are a little bit stiff. Overall, a fairly enjoyable experience. Very nice facility. The chairs in the waiting area are a little bit stiff. Overall, a fairly enjoyable experience. More