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Bob Howard Hyundai

Oklahoma City, OK

4.4
790 Reviews

613 S.W. 74th St

Oklahoma City, OK

73139

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Showing 790 reviews

December 05, 2023

Marley provided me with great service and communication about what was going on with my vehicle. I really appreciated her keeping me in the loop. Great attitude and personality as well When dealing with a More

by Eddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marley
Dec 07, 2023 -

Bob Howard Hyundai responded

It's fantastic to hear that you had a great experience and that Marley provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 02, 2023

I had very specific wants for this new car. Went to several dealers. First time to ever have a lady salesperson in auto sales. She listened to the specified details I wanted in a car. Pulled 2 More

by Medamom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nansy Reyes Sales, Chris Price Finance, Jacob in Service Dept
Dec 06, 2023 -

Bob Howard Hyundai responded

It's great to hear about your positive experience, especially with a lady salesperson who listened attentively to your specific car preferences. Her efforts in pulling cars that aligned with your desires and providing a fair offer certainly made a difference. Taking time after the sale to ensure you were familiar with the car's special features and details shows a commitment to customer satisfaction. It's also excellent that the finance manager didn't pressure you into unnecessary add-ons. Congratulations on your new vehicle!

November 30, 2023

The Bob Howard Hyundai dealership has a brand new location but we have been customers since buying our 2013 Hyundai Accent. It was clean, chic, and still comfortable. I appreciated the new atmosphe More

by todd.jessica2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marley
Dec 06, 2023 -

Bob Howard Hyundai responded

It's wonderful that despite the new location, Bob Howard Hyundai has maintained its excellent service and made you feel valued as a client! Creating that sense of being more than just a transaction is a testament to our commitment to customer care. Marley's approach to making you feel valued and not just another sales quota is a great reflection of personalized service. Thank you for your business!

November 29, 2023

I worked with Marley today for a bit of warranty work. I was quickly greeted and checked in. The new building is wonderful, and the waiting area is pristine. Marley and her team had me out in about an More

by jeremiah.davis7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marley
Dec 01, 2023 -

Bob Howard Hyundai responded

It's fantastic to hear your experience with Marley and the team at the service center was efficient and pleasant! Being greeted promptly and checked in quickly can set a positive tone for the entire service appointment. Completing the warranty work within an hour and conducting a full courtesy inspection of your entire vehicle demonstrates our commitment to thoroughness and customer satisfaction. It's great when service centers go above and beyond to ensure the vehicle's overall condition beyond the specific issue addressed. Thank you for your business!

November 27, 2023

The dealership service department is clean and modern, they are efficient, and have always been very helpful. More

by Jamesacobb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shemaiah Jones
Nov 30, 2023 -

Bob Howard Hyundai responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 23, 2023

Shey was exceptionally helpful. She immediately greeted me upon arrival and guided me around the new location’s waiting area. She was informative about the prices and maintenance th More

by katiec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shey
Nov 30, 2023 -

Bob Howard Hyundai responded

It's fantastic to hear that you had a great experience and that Shey provided exceptionally helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 22, 2023

Asked them to see why radio was acting up. They charged me $180 and told me I needed to replace the radio and it would be >$3000. I seemed to fix it my self for free by updating the software More

by Jdh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny
November 19, 2023

your tech did not hook the glove box back up correctly when checking the cabin air filter....that is why I advised the service advisor not to mess with it More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jakob
Nov 22, 2023 -

Bob Howard Hyundai responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Nov 27, 2023 -

Bob Howard Hyundai responded

Thank you for bringing this to my attention. I apologize for the poor customer service you experienced during your last service visit. I would like an opportunity to address your concerns and to earn your business, please contact me at jecook@bobhowardhyundai.com. I look forward to speaking with you. Jeremy Cook General Manager jecook@bobhowardhyundai.com

November 18, 2023

This was a super easy buying experience and would definitely recommend any and everyone if buying to go to Hyundai of OKC More

by Kmaypoling
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eali
Nov 21, 2023 -

Bob Howard Hyundai responded

Congratulations on your new vehicle! We are thrilled to have provided you with a super easy sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 16, 2023

Shea as well as all of the staff at Bob Howard, we’re beyond friendly and helpful. More

by lindanichols1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shae
Nov 16, 2023 -

lindanichols1955 responded

Thank you, Bob Howard, for your courteous and professional treatment during my every visit.

Nov 16, 2023 -

lindanichols1955 responded

Thank you, Bob Howard, for your courteous and professional treatment during my every.

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