Back

Bob Howard Hyundai

Oklahoma City, OK

4.4
789 Reviews

613 S.W. 74th St

Oklahoma City, OK

73139

Directions

By Type

Showing 789 reviews

January 19, 2024

The service person was nice. She already had my information after setting up appt. The only cons was it took 2 hours to finish a oil change and two recalls. Then they didnt have More

by rachels20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shey
Jan 25, 2024 -

Bob Howard Hyundai responded

Thank you for sharing your feedback about your recent service experience. We're glad to hear that the service person was nice and had your information ready. However, we apologize for the extended wait time and the inconvenience caused by not having the parts for the oil leak. We understand your concerns, and we appreciate your patience. We value your business and look forward to addressing your concerns promptly.

January 17, 2024

The regular service that was performed on our vehicle was fine, however, the sensors were not reset so they are still showing that service is needed. We are also needing body work on our vehicle. Apparently More

by sddowell69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob and Bradley
Mar 27, 2024 -

Bob Howard Hyundai responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 18, 2024 -

Bob Howard Hyundai responded

Thank you for bringing this to my attention. I apologize that the sensors were not rest. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Jeremy Cook General Manager jecook@bobhowardhyundai.com

January 17, 2024

Overall treated me well. I can't complain. They seem to be handling the issue that I had without any pushback. Unfortunately, that's something that should be more common amo More

by WRX fan 86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kasey King
Jan 21, 2024 -

Bob Howard Hyundai responded

We are glad to hear that we treated you well overall, and it's reassuring that the issue you faced is being addressed without any pushback. We appreciate your feedback, and we strive to provide excellent customer service. We value your input and are here to assist you.

January 11, 2024

Friendly service! Marley took care of all of my car’s issues and showed me exactly what it needed. Very relaxing area to hang out in while waiting, as well. More

by Puckrobber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marley & Shay
Jan 12, 2024 -

Bob Howard Hyundai responded

It's fantastic to hear that you had a great experience and that Marley provided friendly assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 06, 2024

Don’t put the customer first, Their priority is profit and nothing else. Avoid at all cost. If you desire to work with people who actually do quality service. In terms of providing appropriate care, consi More

by Butcher676
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shemaiah
Jan 09, 2024 -

Bob Howard Hyundai responded

Thank you for bringing this to my attention. I apologize for the negative experience you had with us during your visit. I would like an opportunity to fix this and to earn your business, please contact me at (405) 600-1601. I look forward to speaking with you. Jeremy Cook, General Manager

January 05, 2024

I appreciate them being able to change my appointment day. I was greeted promptly and my car was completed in the approximate time that was given. That is a plus! More

by Carolyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Jan 09, 2024 -

Bob Howard Hyundai responded

We are thrilled to hear that you had a flexible and efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 05, 2024

Bob Howard Hyundai always takes great care of my car! ! I highly recommend them for service and sales. More

by deedeeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marley. Bradley Josh.
Jan 09, 2024 -

Bob Howard Hyundai responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 04, 2024

Nansy was great salesperson. We wanted to pay cash but were pressured to finance. Cannot stand finance back & forth to take more of my money. More

by jmonloz.monroe55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nancy, Sales Manager and finance person
Jan 06, 2024 -

Bob Howard Hyundai responded

Thank you for bringing this to my attention. I'd like to speak with you regarding this matter. I would like an opportunity to fix this and to earn your business, please contact me at (405) 600-1601. I look forward to speaking with you. Jeremy Cook General Manager (405) 600-1601 jecook@bobhowardhyundai.com

January 04, 2024

The salesman was friendly and helpful and the finance man was also. It was not an all day process. Helpful, friendly and efficient. More

by Tuson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ross Barton
Jan 05, 2024 -

Bob Howard Hyundai responded

Congratulations on your new vehicle! We are thrilled to have provided you with a friendly sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 03, 2024

The recall went very well it was on time Jakob was very professional I was in and out in less than an hour 👍👍 More

by arlienkay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jakob
Jan 04, 2024 -

Bob Howard Hyundai responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

...
12
...