
Bob Howard Hyundai
Oklahoma City, OK
Filter Reviews by Keyword
By Type
Showing 936 reviews
Is Sam's Car Purchasing Program dealer participant. Sales Mgr refused to honor deal provided through Sam's. awe were ready to buy that day. Sales Mgr refused to honor deal provided through Sam's. awe were ready to buy that day. More
Routine maintenance was handled quickly and well despite that they were understaffed at the time. They are always courteous and professional. Waiting lounge is the best I've been in, great coffee, snacks an that they were understaffed at the time. They are always courteous and professional. Waiting lounge is the best I've been in, great coffee, snacks and comfortable seating. Will continue to use them for my maintenance needs. More
Jose was Polite, and very helpful as he explained everything to me even sent me a video about additional service offered and included a free inspection. He even got me a free Lyft home so I didn’t ha everything to me even sent me a video about additional service offered and included a free inspection. He even got me a free Lyft home so I didn’t have to wait! Thanks Jose! More
It really depends on which staff member you deal with! When it was Manny it was amazing! He was very friendly, welcoming and helpful. He was eager to provide fantastic customer service and if I could choo When it was Manny it was amazing! He was very friendly, welcoming and helpful. He was eager to provide fantastic customer service and if I could choose him every time it would be a no brainer. But the other people did not approach me or acknowledge me when I walked in. I also had to call twice to check on the status of my vehicle because the guy who was supposed to update me wouldn’t call and update me. So basically Manny was great and everyone else needs to go through training again. More
Victoria-Sales Professional-Excellent/Vehicle as advertised-Se Habla Espanol My wife and I bought a car last week and it was a wonderful experience thanks to our Sales Professional-Victoria! She advertised-Se Habla Espanol My wife and I bought a car last week and it was a wonderful experience thanks to our Sales Professional-Victoria! She answered the phone and was able to find the vehicle we were looking for and we set an appointment for the next day to test. Please set an appointment with her to allow the time to find what you need. We arrived and asked for her specifically. She had the requested vehicle ready for a test drive, which we took. The vehicle was just as advertised and the pictures were accurate. She walked us through the paperwork and completed the process and we drove the vehicle home. There were some after the sale issues that she quickly handled to complete the process. Wow is all I can say! Thanks to the Bob Howard team for hiring a female in a male dominated profession, that takes courage. Don't wait, don't hesitate, call and ask for Victoria, set an appointment, invest the time and purchase the vehicle of your dreams! More
All was perfect except that my consultant went on vacation and didn’t forward her phone to someone else so her extension was never answered. Good place to go. I will return!!! vacation and didn’t forward her phone to someone else so her extension was never answered. Good place to go. I will return!!! More