Bob Howard Honda
Oklahoma City, OK
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A Great Car-Buying Experience I put off shopping for a new car as I knew it would be a hassle, dealing with car salesmen who would only tell me what I wanted to hear. I pressed o I put off shopping for a new car as I knew it would be a hassle, dealing with car salesmen who would only tell me what I wanted to hear. I pressed on, though, and put up with that "hassle" and some significant misinformation. I truly felt that another Honda dealership had lied to me to try to make a sale. Robert Weed was different; he told me the truth . . .and I thank him for that. This is what a car salesman should be! He's breaking the mold, one customer at a time. More
Surprising experience I went to one Honda dealership first - the one I've been going to for 8 years. The one I've bought endless oil changes, filters, tires, and other main I went to one Honda dealership first - the one I've been going to for 8 years. The one I've bought endless oil changes, filters, tires, and other maintenance things from. They flat out lied to me. Needless to say, I was angry, and I turned to Bob Howard Honda. I am sure I sounded pretty PO'd at first, but oddly enough, salesman Robert W. was genuine! A car salesman! Go figure! He was friendly, knowledgeable, helpful, and made my experience pleasant and fast I was able to do most everything over the phone, so when I was able to make it to the dealership, I had my car in 30 minutes! I hope to work with them again in future! More
Love my Odyssey! I bought a 2015 Honda Odyssey from Bob Howard and it was a great experience! My salesman, Robert Weed, was excellent. He made sure we had what we ne I bought a 2015 Honda Odyssey from Bob Howard and it was a great experience! My salesman, Robert Weed, was excellent. He made sure we had what we needed and that the process ran smoothly. He even programmed my phone to my car. Highly recommend! More
They do their best to take care of their customers We had a major repair come up 8 months after buying a pre-owned car from them. Even though it probably should have been recalled by Honda or covered b We had a major repair come up 8 months after buying a pre-owned car from them. Even though it probably should have been recalled by Honda or covered by the extended warranty that we had purchased, neither Honda nor the warranty company would do anything. In spite of all that, Bob Howard stepped up and took care of us because, as they said, someone needed to do the right thing. I do appreciate the way they handled that situation for us. More
They lost money on my trade in I beat them up bad the gave me way more than my car was worth. I wasn't wanting to buy a car ours was only a year old my wife was in service and looki I beat them up bad the gave me way more than my car was worth. I wasn't wanting to buy a car ours was only a year old my wife was in service and looking at the crvs i was late picking her up for lunch. I saw her looking at the crvs with Russel McKinley. Some how I got talked into a test drive and I told him we was going to be way to far of on trade. The manager gave me a deal I couldn't refuse. More
Excellent, Amazing, Wonderful!!! I would just like to say that Mr. Robert Weed was amazing!!! He was very polite and on top of things, He was personable and funny and treated my daugh I would just like to say that Mr. Robert Weed was amazing!!! He was very polite and on top of things, He was personable and funny and treated my daughters and I like we were family!!! I will most definitely be referring Bob Howard Honda to everyone that I talk to that is looking for a car. I've had my car only one day and I will say that I have never been more happy with a vehicle than I am right now!!! I Love My New Honda CRV!!! Thanks Robert for everything!!! More
UNBELIEVABLE Sales Experience at Bob Howard Honda, Edmond OK Highly motivated, customer-focused, energetic, professional, friendly, honest, and a priceless asset to the New Car Sales Team at Bob Howard Honda (Ed Highly motivated, customer-focused, energetic, professional, friendly, honest, and a priceless asset to the New Car Sales Team at Bob Howard Honda (Edmond OK). Those are just a FEW of the banners I'd give to my salesman, Mr "T.D." Dong! My wife and I visited BH Edmond earlier this week 'window shopping' for a new Honda Accord. "T.D." was quick to offer his assistance and expertise. Listen..when I say QUICK, I..MEAN..QUICK! "T.D." literally RUNS from point-to-point while servicing his customers! AWESOME to watch and an unbelievable customer service TALENT to experience from a new car salesman! We saw one top-of-the-line 2015 Honda Accord (w/55 total miles) that caught our eye. "T.D." gave us his full attention, explained all the features of the car and answered all of our questions...including 'asking price' grey area. (smile) After deciding against purchasing THAT night, we told "T.D." we'd think about it...and call him the next day. That next day, T.D. called us as we were driving home from work, stating he had just received a brand new Accord on a truck shipment that he thought we'd be interested in. WowWWww!! Long-story-short, the car was a PERFECT FIT (features vs price). About 2 hours later, we'd closed the deal with the Finance Rep, "Jeffrey" (himself aNOTHER awesome BH Honda team member!!). Today, "T.D." gave us a follow-up customer care call to see if we had any questions or issues with our brand new 2015 Honda Accord...or with the SERVICE he (and "Jeffrey") provided for us. This TOTAL sales experience was OUTSTANDING from start to finish. The finance portion was seamless! "Jeffrey" was thorough, friendly, respectful and knowledgeable! Took time to answer any questions we had..and even offered suggestions to save money on my (possible) trade-in! Thanks, again, to "T.D." in New Car Sales and "Jeffrey" in Finance for making our new car dream come true! More
Highly satisified with buying expierence Russell McKinley is the sales rep that handled our sale. I first met Russell after having our car having some maintenance work done. Two weeks later w Russell McKinley is the sales rep that handled our sale. I first met Russell after having our car having some maintenance work done. Two weeks later when my wife and I walked into the dealership he greeted me by name. I did not expect him to remmeber me, let alone recall me by name. Very impressive. He is low key and listened to our wants and desires for a range of cars from used to new. he never "push old" any vehicle and allowed us to make our decision without interfering. He was able to answer our questions without a hint of "selling" a particular product. He is a credit to his organization and profession. I would recommend both Russell and the Bob Howard dealership to anyone looking for a car. More
Great customer service! Robert Weed was the one that worked with me. He worked very persistently to get the price exactly where I needed it to purchase the car. I definitely Robert Weed was the one that worked with me. He worked very persistently to get the price exactly where I needed it to purchase the car. I definitely would recommend this dealership to anyone looking to buy! More
Russell knows best. Russell made sure the vehicle I would purchase would meet all my needs. He is informative, friendly, and trustworthy. He made sure my car buying exper Russell made sure the vehicle I would purchase would meet all my needs. He is informative, friendly, and trustworthy. He made sure my car buying experience left me with no doubts or concerns and left me feeling confident and happy with the overall experience. More