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Bob Howard Honda

Oklahoma City, OK

4.7
711 Reviews

13201 N Kelley Ave

Oklahoma City, OK

73131

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Showing 711 reviews

January 21, 2016

Great deal and awesome people Bob Howard Honda is the best experience among several dealers that I have been to. They have the most helpful salesmen, and financial people. It was a More

by Faye Billington
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil Nguye, Jeremy Cook, Patrick Clark
Jan 25, 2016 -

Bob Howard Honda responded

Faye, thank you for your visit and for your kind words for Neil, Jeremy and Patrick!

January 14, 2016

Look at dealership reviews on their mechanic/service dept. Well after buy my first vehicle at Bob Howard Hyundai i was a little stand offish on trying to go through their sister company. The people here are ve More

by cristalveech895
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
too many
November 20, 2015

Stress Free Purchase A little prayer after pulling up at the dealership went a long way. I wasn't sure what I wanted only minor requirements for a used vehicle. Hector poi More

by hondamomma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector
Nov 20, 2015 -

Bob Howard Honda responded

Thank you for the kind words about Hector! We are thrilled that you had such an enjoyable experience here with us! We look forward to your business with us again!

November 16, 2015

friendly Hector was super friendly and approachable. Best and easiest car buying experience ever! I would recommend them to anyone who hates the car buying pr More

by ashliec85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector
Nov 17, 2015 -

Bob Howard Honda responded

Thank you Ashliec for the kind words about Hector! We are thrilled that you had such an enjoyable experience here with us! We look forward to your business with us again!

Nov 20, 2015 -

ashliec85 responded

I honestly wanted to believe that you guys were friendly and helpful because u were genuinely good and honest people. But after taking the car home and have the check engine light go off the following day I started to think you guys weren't so honest. But giving you the benefit of a doubt told my husband because it was only a day after purchasing it I'm sure you would make it right. My husband to it to a mechanic and had them run diagnostics on it and found out what codes were being thrown. The mechanic said either a sensor went bad over night or the dealership cleared the codes before selling it. So my husband then called you guys. he spoke to Hector and was told he'd speak with the manager and get back with us. We patiently waited an entire day and never heard anything back. So by day 4 we called you guys back and was told they didn't care about the issues and if we didn't like the answer we were given then bring the car back. This is the worst dealership! They don't care about their customers or their satisfaction with the buy. All they care about is making a quick buck. This is not how a customer should be treated. I just bought a used jeep 2 mo the ago and after 3 weeks it broke down. Not only did the dealership where I purchased the jeep fix it no questions asked, they also sent out a mechanic to look at it before deciding it needed to be towed. Then they paid to have it towed and repaired. We had no warranty and they still helped us. That's good customer service. If we'd owned the vehicle more than a month this wouldn't be an issue. But the day after purchase and it starts throwing codes and check engine lights that shouldn't be on the customer. This issue needs to be resolved.

November 09, 2015

Hector made it enjoyable! Hector made my dredded car buying experience enjoyable. I always cringe when buying a car, but was a lot more at ease with Hector's approach and assis More

by Shannon H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector
Nov 10, 2015 -

Bob Howard Honda responded

Thank you Shannon for the kind words about Hector! We are thrilled that you had such an enjoyable experience here with us! We look forward to your business with us again!

October 30, 2015

New purchase Héctor was great!! made sure we were comfortable, answer all of our questions made sure to be concise and timely and the closing was a fast . Also the More

by Ivanreds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Héctor
Oct 30, 2015 -

Bob Howard Honda responded

Thank you Ivanreds for the kind words about Hector! We are thrilled that you had such an enjoyable experience here with us! We look forward to your business with us again!

October 21, 2015

happy and satified Clifton Johnson from Bob Howard Honda was a great sales man and everyone in the dealership was so nice and sweet to me I had a great experinece. Than More

by kay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clifton Johnson
October 20, 2015

Hector Mora @ Bob Howard Honda is Amazing!! We pulled through Bob Howard to just look and we met Hector. He was very nice and understood that we knew what we wanted and didn't try to show us any More

by Katieh75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector, Patrick
September 19, 2015

Easy, fair, and fast! Hector Mora was amazing at helping up find a good reliable vehicle in our low price range for our teenage daughter. Great vehicle, Great price, and f More

by Happycustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Mora
September 08, 2015

Wonderful Experience! Sean Lackey is an excellent salesman! My entire experience with every one of the staff at Bob Howard was nothing less than awesome. Jeff in Management More

by Kinsey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Lackey, Jeff (manager), Don (finance), Michael (salesman)
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